- Serve as the primary point of contact for union members regarding benefits-related inquiries, including healthcare, retirement plans, and other benefits programs.
- Respond promptly and professionally to member inquiries via phone, email, and other communication channels.
- Educate union members on available benefits options, eligibility requirements, and enrollment procedures.
- Assist members with navigating benefit websites, accessing online resources, and completing necessary forms.
- Coordinate with benefit providers and third-party administrators to resolve member issues and escalate complex cases as needed.
- Maintain accurate and up-to-date records of member interactions, inquiries, and resolutions in the call center database.
- Bachelors degree, or related work experience
- Strong Excel, PowerPoint, Excel
- Bilingual Spanish is a plus
- 2-3 years of experience in a similar role handling Employee or Union Benefits
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Benefits Representative - New York, United States - Lee Hecht Harrison Nederland B.V.
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Description
Benefits RepresentativeLHH Recruitment Solutions is currently seeking a full-time Benefits Representativewith 3 or more years of related work experience for a full-time job, located in Manhattan, New York, this is a direct hire position.
Responsibilities:
Salary: $50,000-53,000
***Vaccination + Booster Required ***
Pay Details: $50,000.00 to $53,000.00 per year
Search managed by: Patrick Garron
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
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