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fair hearing agency representative
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Fair Hearing Agency Representative
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Benefit Fair Representative - Newark, United States - VSP Vision
Description
Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. Benefit Fair Representatives will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.
Interact with potential and existing VSP members directly (in a group setting or one on one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefit provider.
Provide visitors with plan information and answer any questions about the plans offered. Refer members to Customer Service for any issues that can't be answered onsite.
Interact with Vision Care Marketing and Sales at times to confirm fair/plan details as well as the client event contact to ensure that materials arrived and that their representation meets expectations.
May give presentations on the VSP benefit. Interact with Vision Care Sales on presentation details and expectations.
Provide fair details and feedback electronically after the fair.
Assist in the collection and facilitation of information or data as requested by VSP.
Maintains inventory of materials necessary to represent VSP at fairs
Job Specifications
Typically has the following skills or abilities:
Insurance industry or human resources experience ideal. Previous experience working in customer service, HR/benefits, or health insurance preferred.
Professional and friendly conduct, with excellent organization skills, detail-oriented, and ability to multitask. Excellent communication skills with all levels of people within an organization
Flexible and able to quickly and effectively change priorities and direction.
Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting. Ability to adapt and be flexible with varying client needs
Access to personal cell phone, email, and proficient with the internet. Access to personal webcam and audio to participate in virtual events. Can comfortably set up and manage user account information on multiple online tools.
Show valid proof of auto insurance. Ability to plan and schedule for travel and out of town accommodations
Ability to lift 25 pounds
Business attire required (VSP Polo shirt provided) unless directed otherwise.
Ability to walk or stand 90% of the day as needed when attending onsite events.
Bilingual (English/Spanish) not required but a plus.
Open weekday availability throughout the year and especially between September through November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year).
Working Conditions
The working environment is generally favorable. For indoor fairs, lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust etc. Outdoor fairs can be warmer or cooler, depending on the time of year and area or state the fair is being held.
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employee assigned to this job.
#LI-REMOTE
#LI-VISIONCA
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
