General Manager - Houston, United States - CSC Generation

CSC Generation Houston, United States

3 weeks ago

Description

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table - and the culinary expertise and inspiration to go along with it.

Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we're all here for the same reason - to roll up our sleeves and create happiness through cooking and sharing good food.

The Interim General Manager contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey during an interim determined time frame.

The Interim General Manager blends business acumen and operational knowledge to drive retail and culinary business results while building a high-performing team.

This role uses discretion in assigning duties to employees and in employment decisions and is accountable for the achievement of sales goals, store operations, staffing and performance management of all store employees.

The Interim General Manager reports to the District Manager.

JOB DUTIES AND RESPONSIBILITIES:
Models and directs employees to ensure customer service standards are met.

Creates an environment where employees are informed and capable by directing training activities for all retail and culinary employees.

Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.

Manages the complete operations of the store. Ensures employees are effective at executing corporate initiatives in a timely, efficient and resource-wise manner. Delegates tasks appropriately and holds team accountable.

Proactively monitors and manages store staffing levels according to retail and culinary censuses and fluctuations in seasonal business needs.

Maintains an active performance development process. Provides coaching in the moment and performance feedback to employees. Conducts formal performance reviews.

Seeks opportunities to increase topline sales. Challenges and inspires employees to achieve and execute sales driving initiatives.

Analyzes and measures retail and culinary business trends. Develops and implements plans to drive topline sales, profitability and culinary revenue.

Completes the store schedule optimizing allocated hours to meet retail and culinary goals.

Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.

Ensures the accuracy and integrity of employee information including, but not limited to, Time and Attendance records and personal data.

Manages inventory, controls shrink, retail supply and culinary expenses.

Appropriately partners with District Manager, HQ Retail Operations, Human Resources and other departments as needed or necessary.

Ensures adherence to applicable wage and hour laws. Accurately records time worked according to SLT policy.

Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.

Additional responsibilities as assigned by District Manager or HQ.

ESSENTIAL FUNCTIONS:
Ability to communicate verbally and work cooperatively with employees and customers.

Ability to remain in a stationary position for up to 3 hours at a time.

Ability to move about the store coaching and directing employees; selling to customers and retrieving merchandise from stockroom or sales floor.

Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to retrieve and replenish merchandise.

Ability to work a varied schedule to observe employees and customers at different times of the day, week and year.

Ability to ascend/descend ladders in order to retrieve and/or move merchandise.

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work.

Regular and predictable attendance.

Ability to lift and/or move merchandise weighing up to 35 lbs.

EXPERIENCE AND REQUIRED QUALIFICATIONS:
3-5 Years of progressively responsible retail management experience.

Experience driving sales and motivating high performing sales teams.

Experience training others and holding teams accountable.

Experience leading and coaching teams of varied specialists.

Proven financial management skills.

Food Handler or Food Manager Certification.

Proficient in POS systems.

Familiarity with MS Office Suite (Word, Excel, Outlook).

Sur La Table Core Competencies for Everyone:

Focus on the Customer:
You inspire and delight your customers.

Be Genuine:
Your communication style is respectful, effective and sincere.

Make the Right Call:
You effectively blend knowledge, experience, wisdom & decisive action.

Take Ownership:
You are committed, responsible and provide solutions.

Achieve Results:
You meet and exceed goals and expectations.

Sur La Table Leadership Competencies for People Managers:

Develop People:
You never compromise on people.

Lead the Way:
You influence positive outcomes.

Facilitate Success:
Your team is motivated, engaged and accomplished.

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job.

This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.

CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact

Restaurant General Manager

1 week ago

Original ChopShop Houston, United States

about us · Original ChopShop, a neighborhood eatery serving Just Feel Good Food that's always Chopped-in-Shop with whole ingredients. Since our first Shop opened in 2013, our mission has been to inspire others to just feel good by providing a warm, welcoming place full of energe ...
Assistant General Manager

2 weeks ago

Modern Market Prairie Village, United States

Job Description · Job Description · Modern Market - Assistant General Manager - Prairie Village, KS Corinth Square · Pay Range: $50,000 - $60,000, plus bonus · Do you have a passion for restaurant leadership? Ensuring that your restaurant is delivering on team member and guest ex ...
General Manager

2 days ago

Gecko Hospitality Onalaska, United States

Experienced Hospitality General Manager for High- Volume Quick- Serve Restaurant · Are you a seasoned leader eager to make a meaningful impact in the hospitality industry? We're on the hunt for a dedicated General Manager to take the helm at our bustling restaurant in Onalaska. T ...
General Manager

2 weeks ago

Wendy's La Crosse, United States

Why Wendy's · Want to make a difference? Want to be a leader? Wendy's is now hiring General Managers to lead our teams · We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals w ...
Assistant General Manager

4 days ago

Border Foods LLC Rushford, United States Part time

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creat ...
General Manager

2 weeks ago

Morrie's Auto Group Lacrosse, United States

About Us: Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we s General Manager, Manager, Dea ...
General Manager

2 weeks ago

Wendy's Onalaska, United States

Why Wendy's · Want to make a difference? Want to be a leader? Wendy's is now hiring General Managers to lead our teams · We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals w ...
General Manager

2 weeks ago

Taco Bell Onalaska, United States

General Manager · Onalaska, WI · Live MAS ... & Grow your Career at TACO BELL · "TOP FRANCHISE" 3 Years Running - Entrepreneur · "100 Most Influential Companies" - Time · Join one of the hottest global brands - with a top Franchisee - HAZA BELL HAZA BELL has a track record of gue ...
General Manager

2 weeks ago

Taco Bell Holmen, United States

General Manager · Holmen, WI · Live MAS ... & Grow your Career at TACO BELL · "TOP FRANCHISE" 3 Years Running - Entrepreneur · "100 Most Influential Companies" - Time · Join one of the hottest global brands - with a top Franchisee - HAZA BELL HAZA BELL has a track record of guest ...
General Manager

1 week ago

Morries Automotive Group La Crosse, United States

About Us: · Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan. As a leading auto retailer, we strive to be the preferred an ...
General Manager

2 weeks ago

Gecko Hospitality Onalaska, United States

Job Description · Job DescriptionExperienced Hospitality General Manager for High- Volume Quick- Serve Restaurant · Are you a seasoned leader eager to make a meaningful impact in the hospitality industry? We're on the hunt for a dedicated General Manager to take the helm at our b ...
General Manager

1 week ago

Sonic Onalaska, United States Full time

· It's the dream job you never have to wake up from. At SONIC, you'll whistle while you work, gaining a sense of accomplishment along the way. You'll interact with fantastic people, earn great pay, sport a cool uniform. · As a SONIC Drive-In restaurant General Manager, you are ...
General Manager

1 day ago

Five Guys Onalaska, United States

Five Guys S Kinney Coulee Rd. [Restaurant Supervisor] As a General Manager at Five Guys, you'll: Lead and motivate your people, ensuring a team-based environment; Oversee financial and inventory management; Manage customer and vendor relationships; Be accountable for how the rest ...
General Manager

1 day ago

The Wendy's Company Onalaska, United States

What you'll do Want to make a difference? Want to be a leader? · Wendy's is now hiring General Managers to lead our teams We offer more opportunities for people to find the challenges they want and the recognition they deserve. We are seeking career-minded, motivated individuals ...
General Manager

1 day ago

Gecko Hospitality Onalaska, United States

Job Description · Job Description · Experienced Hospitality General Manager for High- Volume Quick- Serve Restaurant · Are you a seasoned leader eager to make a meaningful impact in the hospitality industry? We're on the hunt for a dedicated General Manager to take the helm at ...
Assistant General Manager

4 days ago

Border Foods LLC Rushford, MN, United States

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creat ...
Assistant General Manager

4 days ago

Border Foods LLC La Crescent, United States Part time

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creat ...
General Manager(02107)

18 hours ago

Domino's Franchise Onalaska, United States

Job Description · Job DescriptionJob Description · ABOUT THE JOB · You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what ...
Assistant General Manager

3 weeks ago

Border Foods LLC Winona, United States Part time

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creat ...
Assistant General Manager

4 days ago

Border Foods LLC Saint Charles, United States Part time

As an Assistant Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment. · At Border Foods, we will unlock the full potential of our employees and guest's restaurant experience by creat ...