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Help Desk Engineer
3 weeks ago
Consuro Texas, United StatesDESCRIPTION · We are in search of a Windows Help Desk Engineer to join our team in the San Antonio area. While we are headquarted in downtown Fort Worth, we have clients across the state and need additional support covering this location. This position requires a balance of stron ...
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Help Desk Technician
3 weeks ago
Zenith Dental IT Texas, United StatesIT Help Desk Technician · We're seeking to add an additional IT Help Desk team member that is motivated to join our team in providing technical support to Dental Practices across the Nation. · This is a permanent full time work from home position. · Must have great interpersonal ...
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Help Desk Technician
3 weeks ago
Apex Systems Texas, United StatesRole: Help Desk Representative · Shift: 3 days onsite/ 2 days remote · Location: Austin, TX - Must Be Willing to Come Onsite · Pay Rate: $20.31/hr · Duration: 6 months w/ potential for extension or conversion · What You'll Do: · Performs installation, repair, and preventative ...
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Community Manager
2 weeks ago
FUSE Workspace Texas, United StatesWe need a friendly, customer-focused, Community Manager in Four Points / West Austin · Come join a team of professionally-minded, service-oriented, community-focused people who love helping our members and guests #DoMore. · Job description · About the Company: · Fuse Workspace, ...
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Instructor Trainer 3
3 weeks ago
Abacus Service Corporation Texas, United States ContractSolicitation Reference Number · R · Customer Name · Texas Health and Human Services Commission · Category · Technical Services, Help Desk and Operations · Customer Entity Name · Health and Human Services Commission · Title · Instructor Trainer · Level · Instructor Trainer 3 · Est ...
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Cyber Security Analyst
3 weeks ago
E-Solutions Texas, United StatesJOB DESCRIPTION: · The Cyber Security Analyst will help plan and carry out security measures to protect the client's information systems. Tasks include but are not limited to the following areas: Security and Risk Management, Asset Security, Security Architecture and Engineering, ...
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Information Technology Field Technician
3 days ago
Elevate Technology Texas, United StatesJob Overview · Elevate Technology is seeking an experienced Level II IT Field Technician based in Houston. This critical role involves significant on-site client work within Houston and its surrounding areas, making you the face of Elevate Technology to our clients. We offer a gu ...
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Incident Manager
1 week ago
Tapcheck Inc. Texas, United States Full timeThe Incident Manager will work closely with Customer Support, Product, and Engineering teams to ensure incidents are resolved efficiently and effectively, minimizing impact on our customers and business operations. This role is crucial in managing our IT Service Management (ITSM) ...
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Bilingual Customer Service Rep
4 days ago
Media Riders Inc. Texas, United States**FULLY REMOTE POSITION** · **Must Be fully Bilingual in Spanish** · (Pay is $15.50 per hour on W2 - This a contract to possible perm position) · MUST HAVE THE FOLLOWING · High Volume Call Center experience · Health Insurance OR Help Desk experience · A Work Desktop or Laptop wi ...
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Technical Editor Associate
2 weeks ago
GDIT Texas, United States Full timeJob Description: · Seize your opportunity to make a personal impact as a Technical Editor Associate supporting Navy Enterprise Service Desk (NESD). GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. · At GDIT, people are our d ...
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Customer Support Specialist, IT Support
2 weeks ago
City of Arlington Texas, United StatesJOB SUMMARY · : · Under general supervision,provides initial triage, troubleshooting, and resolution to City of Arlingtontechnology systems and network users, provides telephone help desk and/ordirect assistance and training to assist users in the most effective use of theCity's ...
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Special Education ACES Program Teacher
3 weeks ago
Granbury ISD Texas, United StatesPRIMARY PURPOSE: · Provide special education students with learning activities and experiences designed to help them fulfill their potential for intellectual, emotional, physical, and social growth. Develop or modify curricula and prepare lessons and other instructional material ...
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Governance, Risk, and Compliance Analyst III
3 weeks ago
F5 Texas, United States Full timeAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...
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Community Outreach Manager
3 weeks ago
Rifeline Texas, United StatesCommunity Outreach Manager · ABOUT US · Come join the Rifeline team and support our mission to help make the world a better place We are a public involvement and community relations firm serving organizations that rely on public support to achieve their goals. Specializing in e ...
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Senior Practice Manager
4 weeks ago
Houston Methodist Texas, United StatesAt Houston Methodist, the Senior Practice Manager position is responsible for independently managing and/or coordinating complex delivery of care within a large, multi-physician primary care, specialty, or multi-disciplinary practice. This position supervises the functions relate ...
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Technical Support Specialist
3 weeks ago
Apex Systems Texas, United StatesPlease only apply if you are currently located in Texas. MUST HAVE CAPPS Financials Application experience. · 100% Remote · Primary responsibility is to provide daily, general guidance and troubleshooting support for CAPPS Financials to end-users and support staff via email, MS ...
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IT Support Engineer
1 week ago
K2 Staffing Texas, United StatesSummary · Our client, a leading IT Solutions Company (aka MSP) in Round Rock, TX, is seeking an IT Engineer - Level II with a specialization in Help Desk Support. The ideal candidate will possess strong technical skills, excellent communication abilities, and a passion for provid ...
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Senior System Administrator
1 week ago
In Technology Group Inc (US) Texas, United StatesPosition: L3 IT System Administrator · Location: Houston, Texas (Hybrid) · Salary: Up to $110,000 + Benefits · About: Our client is a leading IT Managed Service Provider dedicated to delivering top-notch technology solutions and support to businesses in the Houston area. With a f ...
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Enterprise Technical Support
3 weeks ago
Insight Global Texas, United StatesRequired Skills & Experience · Must-Haves: · 1-2+ years exp in a NOC, Technical Support, Help Desk, or Network Support environment · Previous experience supporting customers over the phone or in-person · Basic understanding of Optical, TDM, Ethernet, MPLS, and IP routing · Experi ...
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Information Technology Manager
3 weeks ago
Smart Chemical Solutions LLC Texas, United StatesJob Description: IT Manager · Location: Midland, TX -OR- Dallas, Ft Worth area · Reports To: Chief Financial Officer · Travel: Periodic to Manufacturing Facilities and Office Locations · SUMMARY: Smart Chemical Solutions is looking for an IT Manager in the Dallas-Ft Worth or Midl ...
Technical Help Desk - Texas, United States - System Soft Technologies
Description
This role is 100% Remote.
This is an IT Help Desk role for the HEALTHCARE Industry.
Comments/Notes:
100% remote
6 month CTH (Will convert or extend depending on performance)
5 positions
class starts in February
18/hr pay
Job Description:
Position Purpose
The CSRM IS Technical Support Specialist serves as a resource and local primary point of contact for customer's issues and requests for
information technology services and support. The CSRM IS Technical Support Specialist provides high quality end user IS/IT services to all Providence employees, partners, and customers, while also delivering an excellent customer service experience.
KEY POSITION ACCOUNTABILITIES
Primary Duties
1. Demonstrates Providence Health & Services core values of respect, justice, compassion, stewardship, and excellence to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties.
2. Maintains established department policies and procedures, Improving Organization Performance program, and patient/customer safety standards.
Technical Duties
1. Provide high quality end user support and services while providing excellent Customer Service to all Providence employees and partners.
2. Triages customer issues and requests through various tools, troubleshooting and resolving end-user technology issues.
3. Assign ITSM tickets to all other IS disciplines, and document all activity appropriately, while communicating appropriate status to the end user.
4. Repair, replace, and update Personal Computers and other computing hardware.
5. Repair, replace, and update Smartphones, Tablets, and other mobile computing devices.
6. Repair, replace, and update printers and related hardware.
7. Repair, replace, and update computing accessories.
8. Installs applications as directed
9. Work directly with Desktop Engineering and other IS organizations to provide feedback and testing results on computer images to ensure stable computing environments.
10. Work with all Providence IS organizations to accommodate customer issues and requests, and follow them
through to completion.
11. Escalate incidents related to software, hardware and interfaces, documenting progress and resolution of incidents.