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    Customer Service Security Specialist - Orlando, United States - Get Secured Inc

    Get Secured Inc
    Get Secured Inc Orlando, United States

    2 weeks ago

    Default job background
    Description

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company parties

    Competitive salary

    Dental insurance

    Health insurance

    Training & development

    Vision insurance

    Wellness resources

    Benefits/Perks

    Competitive Compensation

    Benefits Package

    Career Growth Opportunities

    Job Summary

    We are seeking a Security Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, has strong communication skills, and is calm under pressure.

    Responsibilities

    • Develop and maintain strong relationships with key accounts
    • Identify and pursue new business opportunities within existing accounts
    • Collaborate with cross-functional teams to ensure customer satisfaction
    • Prepare and deliver sales presentations to potential clients
    • Provide ongoing support and account management to ensure customer retention

    Qualifications

    High school diploma/GED

    Previous experience as a Customer Service Representative or in a similar role is preferred

    Excellent verbal communication skills

    Understanding of active listening techniques

    Ability to work well under pressure

    Strong sales and business development skills

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