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    Salesforce Project Manager - San Antonio, United States - Omega Solutions Inc

    Omega Solutions Inc
    Omega Solutions Inc San Antonio, United States

    3 weeks ago

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    Description
    Job Summary

    Provides support coordinating internal resources and vendors for successful project execution and implementation while ensuring all tasks get delivered in a timely manner within scope and budget. Highly experienced in salesforce service cloud solutions with a strong focus on third party systems integration including billing, contact management and call types handling.

    Key Duties / Responsibilities
    • Strong attention to detail with ability to translate business requirements into technical jargon.
    • Work with SMEs and business analysts to define a refine business requirements.
    • Regularly interface with IT and business upper management to provide status updates and discuss project direction.
    • Develop a detailed project plan with progress tracking.
    • Manages resources availability and allocation.
    • Measure project and personnel performance using adequate tools.
    • Manage project in agile methodology with defined sprints.
    • Must have the ability to properly prioritize and work multiple tasks.
    • Ability to manage changes in project scope, schedule and costs.
    • Ability to perform risk management to mitigate project risks.
    • Coordinate internal and internal resources.
    • Create and maintain proper project documentation.
    • Establish and maintain third party and vendor relationships.
    • Ability to report and escalate issues and status to upper management.
    • Ability to understand utility industry business processes.
    • Supervise salesforce developers and assign tasks accordingly.
    Experience / Skills / Abilities Required
    • Bachelors degree
    • 10+ years work experience with salesforce project management.
    • Ability to work independently and quickly but with a strong attention to detail and accuracy, properly prioritizing multiple tasks
    • Strong communications and organizational skills with an ability to thrive in a fast-paced production deadline-driven environment
    • Excellent verbal and written communication skills
    • Familiar with various software development methodologies (e.g. SCRUM, Agile, rapid prototyping, etc.) and when to apply the methodologies and their functions within a development environment
    • Ability to work independently in the development and implementation of major systems
    • Leverage experience, industry knowledge/best practices, and own personal judgment to accomplish goals
    • Creativity and the ability to "think outside the box " are required.
    • Collaborative and enjoys taking on new challenges.
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