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IT support specialist
1 week ago
Apex Ventures Cleveland, United StatesFor over 85 years, STEAG has been a leader in efficient and secure energy production. STEAG Power GmbH operates coal-fired power plants at six locations in Germany, accounting for approximately five percent of the country's total electricity generation. These coal-fired power pla ...
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Information System Support Specialist
1 week ago
City of Shaker Heights Shaker Heights, United StatesESSENTIONAL FUNCTIONS/TYPICAL TASKS: · Develops, oversees, maintains, recommends, and initiates work processes to improve the delivery of the City computer-related hardware and software inventory. · Provides Advanced System/Windows Administrator support to domain users via Advanc ...
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Senior IT Support Specialist
4 days ago
MSP Hire, Inc. Beachwood, United StatesJob Description · Job DescriptionWe are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals ...
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Senior IT Support Specialist
4 days ago
MSP Hire, Inc. Beachwood, United StatesJob Description · Job DescriptionWe are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals ...
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System Support Specialist
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HireTalent - Diversity Staffing & Recruiting Firm Mayfield Heights, United StatesTitle: Systems Technical Support Engineer · Location: Mayfield, OH, 44143 · Types of position: Contract · Duration: 12 months with Possible extensions · Job Description: · The primary responsibility of the Engineer - Systems Technical Support position is to remotely provide sup ...
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Operations Support Specialist
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Ohio Catholic Federal Credit Union Garfield Heights, United StatesJob Description · Job DescriptionJob Summary: · Provide day-to-day operational support by maintaining necessary daily and monthly reports assigned, providing assistance to other Operations functions, respond to all front line inquiries and handle related operational issues profi ...
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Field Support Specialist
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Tremco CPG Beachwood, United StatesJob Description · BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD · Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck ...
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Care support specialist
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Nebula Technologies East Fairview, United StatesThe East Fairview Life Assistance Association is an organization for people with disabilities (with a focus on intellectual disabilities). It is organized as a non-profit association and was founded in 1964. We support approximately disabled or at-risk individuals from the East F ...
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Senior IT Support Specialist
3 weeks ago
MSP Hire, Inc. Beachwood, United StatesJob Description · Job Description · We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their g ...
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Senior IT Support Specialist
2 weeks ago
MSP Hire, Inc. Beachwood, United StatesWe are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments a ...
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ParkerStore Support Specialist
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MRA - The Management Association Bedford, United StatesJob Title: ParkerStore Support Specialist Company: Triad Technologies Location: Oakwood Village, OH Description Essential Duties and Responsibilities: The essential duties and responsibilities of this position include the following (other duties may be assigned): Maintains person ...
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Senior IT Support Specialist
2 weeks ago
MSP Hire, Inc. Beachwood, United StatesJob Description · Job DescriptionWe are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals ...
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Senior IT Support Specialist
3 weeks ago
MSP Hire, Inc. Beachwood, United StatesJob Description · Job DescriptionWe are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals ...
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Peer Support Specialist
4 weeks ago
Northern Kentucky University Highland Heights, United StatesAssist peers in articulating recovery goals and learning/practicing new skills, supporting them in their treatment and in advocating for themselves for services. Serve as a mentor to clients to promote hope and personal empowerment. Share personal re Support Specialist, Support, ...
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Peer Support Specialist
2 weeks ago
Northern Kentucky University Highland Heights, United StatesPosting Details · Position Information · Working Title Peer Support Specialist Department Institute for Health Innovations Compensation Title Position Number ; Position Status Contract, Grant Work Schedule · Part Time between 8:15 a.m. - 4:30 p.m. · Monday through Friday · Hours ...
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Peer Support Specialist
1 week ago
Ethan Crossing of Cleveland Cleveland, United States Full timeEthan Crossing of Cleveland, a Substance Use Disorder (SUD) Treatment Center and a member of New Vista Health and Wellness, is currently seeking a Certified Peer Support Specialist. · Certification Required: CRS, CHW/CRS (combined), CAPRC-I, CAPRC-II, or CSPR (Certified Superviso ...
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Sales Support Specialist
1 day ago
Tylok International Inc. Euclid, United StatesNo gimmicks. No hype. Just great people making great products. · It's no secret; lots of companies are playing a desperate game of "can you top this?" while trying to fill dozens of open jobs. They claim to be great workplaces, but too often the reality is something else altogeth ...
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Family Support Specialist
1 week ago
USCRI Cleveland, United States Full timeOVERVIEW · The Family Support Specialist will provide Home Study (HS) and Post Release Services (PRS) for Unaccompanied Children (UC). This position will report to the Regional Supervisor. This position is located in Ohio (OH - Remote). · DUTIES AND RESPONSIBILITIES · Conduct ti ...
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Academic Support Specialist
2 weeks ago
ACCEL Schools Cleveland, United StatesJob Description · Job Description · About the TeamACCEL Schools is seeking an Academic Support Specialist for Cleveland College Preparatory School in Cleveland, Ohio for the upcoming school year.Be part of the difference at Cleveland College Preparatory School Serving the Slavi ...
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Peer Support Specialist
5 days ago
Signaturehealthinc Maple Heights, United States** Peer Support Specialist** · **Job Category****:** Administrative **Requisition Number****:** PEERS003490 Showing 1 location **Job Details** · **Description** · Signature Health Inc. is a non-profit healthcare agency whose mission is to put good health within reach of all of ...
Technical Field Support Specialist - Shaker Heights, United States - Cellular Technology Limited (CTL)
3 weeks ago
Description
Job Description
Job DescriptionCompany Profile:
Cellular Technology Limited (CTL), headquartered in Cleveland, Ohio, is a global biotechnology company with locations and distributors worldwide. We are the industry leader in the development, use, and manufacture of standardized immune monitoring tools used in clinical and research applications. We are committed to offering meaningful work, competitive salaries, a full-range of benefits, including comprehensive medical coverage, 401(k) with company match, generous paid vacation, paid holidays, life and disability insurance, dental and vision options, and the opportunity for professional development and career advancement. CTL is fully committed to Equal Employment Opportunity and world class diversity.
Position Description:
We are a well-established market leader in the immune monitoring field and we are seeking a talented individual to become an integral part of our growing Post-Sales Support Team. If you possess a strong technical aptitude, are mechanically and electronically inclined, and excel in a team environment, we are looking for you. The Technical Field Support Specialist will work closely with our other technicians, our Customer Service team, and other cross functional teams to help ensure customer satisfaction with our specialized instrumentation and systems.
The Technical Field Support Specialist will:
· Install, service and support our systems, software and products remotely and at the customer site
· Train our customers on our systems, software and products
· Investigate customer issues and help find appropriate solutions
· Test, validate and qualify our products before they are shipped to our customers
· Troubleshoot computer, electronics and mechanical equipment
· Possess strong analytical and problem-solving skills
· Possess a positive customer relationship management focus
· Log all pertinent client information regarding support calls and outcomes into ticketing system
· Be able to listen, comprehend, effectively question and interact with a customer as well as handle potentially difficult customers
· Approach assigned duties with a sense of ownership and dedication
Position Requirements:
· High school diploma required; Bachelor's degree a plus
· Experience interacting directly and frequently with customers
· At least two years' training and/or experience in a technical support environment
· Demonstrated ability to learn quickly and work in a fast-paced, demanding, and rewarding environment
· Willingness and ability to travel
CTL is fully committed to Equal Employment Opportunity without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Company DescriptionCellular Technology Limited (CTL), headquartered in Cleveland, Ohio, is a global biotechnology company with locations and distributors worldwide. We are the industry leader in the development, use, and manufacture of standardized immune monitoring tools used in clinical and research applications. We are committed to offering meaningful work, competitive salaries, a full-range of benefits, including comprehensive medical coverage with dental and vision included, life and disability insurance, 401(k) with company match, generous paid time off (PTO), paid holidays, and the opportunity for professional development and career advancement. CTL is fully committed to Equal Employment Opportunity without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.