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    Quality Management Lead - San Antonio, TX, United States - Hyatt Vacation Ownership

    Hyatt Vacation Ownership
    Hyatt Vacation Ownership San Antonio, TX, United States

    4 weeks ago

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    Description

    Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.

    Join our team and help deliver unforgettable experiences that make vacation dreams come true.


    JOB SUMMARY
    Promote the rules and regulations of the recreation facility.

    Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.

    Clean and maintain recreational equipment and supplies. Wash, mop, and clean the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.



    CORE WORK ACTIVITIES
    Report accidents, injuries, and unsafe work conditions to supervisor/manager. Ensure uniform and personal appearance is clean and professional.
    Protect the privacy and security of guests and coworkers.
    Anticipate and address guests' service needs; assist individuals with disabilities.
    Provide assistance to coworkers, ensuring they understand their tasks.
    Develop and maintain positive working relationships with others.
    Ensure adherence to quality expectations and standards.

    Move over sloping, uneven, or slippery surfaces; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time.

    Perform other reasonable job duties as requested.

    Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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