- Process transactions in a timely manner with high levels of accuracy
- Review all transactions for completeness and required information
- Follow all program policies and procedures for each individual organization
- Elevate any transactions with user comment or other issues as needed to CW Admin
- Collaborate with client admins and approval team to assist with questions or issues
- Keep current on product updates, improvements, and changes regarding transaction queue
- Identify and define any bugs and effectively communicate issue with CW Admin
- BA/BS degree
- A minimum of 2 years related work experience
- Proven ability to manage multiple projects and customers concurrently
- Solid experience with Microsoft Office Suite, Google Apps, and help desk support software
- Excellent attention to detail
- Critical thinking and problem-solving skills
- Exceptional verbal and written communication skills
- Strong project management, time management and organizational skills
- Positive attitude
- Exceptional work ethic
- Collaborative mindset
- Personable and approachable
- Natural relationship builder with integrity, reliability, and maturity
-
Customer Service Representative
2 weeks ago
Caliber Collision Hollywood, United States**JOB SUMMARY** · **Caliber Collision** has an immediate job opening for a **Customer Service Representative **to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring ...
-
Customer Service Representative
6 days ago
Chewy Hollywood, United States**Our Opportunity** · Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you · Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce ...
-
Customer Service Representative
2 weeks ago
Speakeasy Fitness North Hollywood, United StatesSpeakeasy Fitness Club - where the energy is electric and the music brings life like no other. · We are a sales-driven company, we offer competitive pay, benefits, and a complimentary membership. We are looking for energetic go-getters eager to join our sales team, who are hungry ...
-
Customer Service Representative
1 week ago
Kat Stevenson - State Farm Agent Hollywood, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
-
Bs Customer Service Representative
1 week ago
Toyota North Hollywood Inc. North Hollywood, United StatesAs a Customer Service Representative, you'll be responsible for managing inbound and outbound calls as well as scheduling appointments. Support in processing, verifying, and distributing information to customers You will be the leading support to our Body Shop team. · This is a f ...
-
Cannabis Customer Service Representative
3 days ago
Kushfly Hollywood, United StatesWe are seeking a focused, friendly, and confident Dispatcher/Customer Service Representative with strong multitasking and communication skills. This position is ideal for someone with an interest in cannabis industry who likes to be challenged and is comfortable thinking on their ...
-
Cannabis Customer Service Representative
1 day ago
Kushfly Hollywood, United StatesWe are seeking a focused, friendly, and confident Dispatcher/Customer Service Representative with strong multitasking and communication skills. This position is ideal for someone with an interest in cannabis industry who likes to be challenged and is comfortable thinking on their ...
-
Patient Service Representative
6 days ago
Eye Surgery Associates Pembroke Pines, United StatesOverview: · **Eye Surgery Associates is searching for an energetic, patient focused, team oriented **Patient Service Representative** for our multi-specialty ophthalmology practice in Pembroke Pines, Florida. Great work hours, no major holidays, a robust benefits package, a team ...
-
Patient Financial Services Representative I
1 week ago
Memorial Healthcare System Hollywood, United StatesAt Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. · Summary: · Ope ...
-
Bilingual Account Servicing Representative
16 hours ago
Start Auto Finance Hollywood, United StatesAnswer incoming calls · - Contact customers and negotiate and structure payment arrangements with customer · - Process payments and update account with any new customer information. · - Comply with all State and Federal collection laws including FDCPA and company policies and pro ...
-
Customer Service Representative
3 weeks ago
J&G Insurance Services Pembroke Pines, United StatesJob Summary: · - Manage large amounts of incoming calls · - Direct these calls to the right agent · - Generate sales leads for CSRs · - Identify and assess customers' needs to achieve satisfaction · - Build sustainable relationships of trust through open and interactive communica ...
-
Customer Service Representative
2 weeks ago
BlueNova Industries Ojus, United StatesPassionate, dynamic, and competent - that's who we are at GLOBAL GROUP. Our team of over 800 dedicated employees (m/f/d) provides comprehensive services to companies from various industries and private clients. Our success is driven by our motivated employees (m/f/d) who bring ou ...
-
Agent Alliance Hollywood, United StatesOur representatives meet remotely with individuals who have signed up to receive supplemental benefit plans that help protect their families beyond what is covered through their employer. Their role is to consult with the family, explain the options available, and help them selec ...
-
Patient Service Representative
5 days ago
Your Eye Specialists Pembroke Pines, United States**Overview**: · **Duties**: · - Welcome and direct patients. · - Assist patients with paperwork. · - Manage patient complaints and feedback. · - Collect and verify patient information and insurance coverage. · - Manage written, verbal and electronic communications. · - Screening ...
-
Teller/member Services Representative- North
3 days ago
California Credit Union North Hollywood, United StatesOverview: · The Member Service Representative (MSR) is based in a branch and is responsible for providing consistently exceptional service to our members through face to face interactions and assisting members in the completion of a variety of financial transactions, such as depo ...
-
Memorial Healthcare System Hollywood, United StatesAt Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. · **Summary**: · ...
-
Customer Service Representative
1 week ago
PS Communications Miami Gardens, United States**PS Communications **is a fast-growing business consulting firm taking over the Miami area and looking for the next great addition to our Customer Service Team. We are nationally recognized as a premier promotional provider for our renowned clients. We have expanded our telecomm ...
-
Customer Service Representative
2 weeks ago
Florida One Insurance Fort Lauderdale, United StatesWe are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSR ...
-
Customer Service Representative
1 week ago
Air Around the Clock Fort Lauderdale, United StatesBusy A/C company in Sunrise needs to hire FULL-TIME and PART-TIME customer service agents to answer busy phones and write up service calls. · The FULL-TIME position will require night and weekend hours. Lots of overtime available. · PART-TIME position is nights and weekends only. ...
-
Customer Service Representative
1 week ago
Armchem International Corp Fort Lauderdale, United States_**Do you have a great way with people? Are you friendly, upbeat and naturally always going above and beyond?**_ · - **Then our Customer Service position is perfect for you. This is an excellent opportunity to gain hands-on experience with a fast-paced and growing business. Here ...
Validation Services Representative - Hollywood, United States - ClassWallet
Description
Job Description
Job DescriptionClassWallet, a leading financial technology company in the United States, is seeking to hire a Director, Solution Engineering to join our team.
At ClassWallet, our purpose is to simplify how organizations empower their employees with spending autonomy in order to improve outcomes and foster a culture of trust while minimizing fraud. We strive to be the leading financial technology platform for discretionary spend management in the US. Our founder, Jamie Rosenberg, created , and through that, he recognized the difficulty in getting funding to teachers and schools and tracking it. This understanding and obsession with solving this problem is what drives our culture and mission as a company. We aim to simplify the incredibly frustrating process of solving for classroom needs so that everyone involved in education can have more time to focus on the most important aspects - educating our students and creating a positive learning environment.
ClassWallet is seeking a Validation Services Representative looking to get in on the ground floor of a rapidly growing company located in South Florida. ClassWallet was established with the vision of simplifying the way education dollars are managed and tracked, providing more efficiency, time, and cost savings for business officers to educators to parents and everyone in between. Our unique platform combines the power of digital wallet technology, integrated ACH capabilities, ecommerce marketplace and reloadable debit cards. Clients can disburse, track, and reconcile funds in a completely automated, paperless manner saving countless time and overhead costs, and dramatically improving the audit trail. Today, we are an industry-leading funds management and tracking platform, serving some of the largest organizations in the country.
About the Role
We're looking for an energetic, motivated self-starter to assist ClassWallet clients with transactional review. As a Validation Services Representative, you have a genuine passion for our customers, their users and helping them receive the most out of their funds. Approval Services Representatives at ClassWallet are passionate about technology and improving processes for users to get the services and/or items they need.
Success as a Validation Services Representative plays an integral part of ClassWallet's overall success. The Validation Services Representative will be responsible for reviewing orders, payments and reimbursements for a portfolio of assigned customers – including school districts, education foundations, schools and state government agencies. The Validation Services Representative's role is to adhere to client policy, verify transactions for completeness, and approve/reject pending customer transactions. You will work with customer admins and assist multiple customers with spending their funds through order/payment/reimbursement requests.
In this role, you will also liaise with cross-functional internal teams (including Customer Service, Account Operations, and Product Development departments) to improve the entire customer experience and contribute to the development of our application. Communication and teamwork are key. Teamwork makes the dreamwork
RESPONSIBILITIES
Requirements
Skills
Key Characteristic
Benefits
ClassWallet is a positive, family-oriented team environment. Our focus is on encouragement, positive reinforcement, and gratitude. We work hard and are highly motivated to win but with a healthy perspective on life.
We offer an excellent salary and benefits commensurate with experience.
is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status.
Validation Services Representative professionals in Hollywood
-
Anthony Germana
Pest control management