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Allentown

    Information Technology Support Specialist - Allentown, United States - Pomeroy

    Default job background
    Technology / Internet
    Description

    We are currently seeking a System Administrator. The System Administrator will provide excellent service and meet client needs while offering effective technological solutions to the organization with a focus on Active Directory and M365 Administration.

    General Function:

    • maintains, and troubleshoots required client software and hardware
    • to perform standard break-fix triage for hardware and software on end user systems.
    • software support utilizing Windows Operating Systems.
    • and maintaining hardware and computer peripherals.
    • networking and connection issues.
    • Active Directory, Azure AD, and M365 platforms
    • to incoming service requests in a timely manner and follow set up procedures for logging, reporting and monitoring desktop operations.

    Minimum Knowledge, Skills and Abilities required:

    • work experience as a desktop support engineer or support technician.

    Experience with Active Directory, Azure Active Directory, and EntraID/SSO

    Experience with Office 365 administration

    • with Exchange online and general email troubleshooting
    • be able to work well both independently and in team settings
    • organization and multitasking skills

    Preferred Knowledge:

    • with Tanium
    • with PKI/Certificates/Digicert
    • with Teams Conferencing

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