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Manager, Credit Resolution - Rocklin, United States - AgWest Farm Credit
Description
AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States.
AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society.
We serve customers in 59 locations throughout the West.We are in search of a Manager, Credit Resolution to join our Credit Resolution department in Rocklin, California.
This full-time position reports to the SVP, Credit Resolution and is accountable for ensuring operational and administrative accuracy and efficiency within Credit Resolution through effective leadership of loan support staff.
This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period.Compensation Information
The base salary range for this position is $72,000 - $124,000; bonus at target is 12% or 15% of salary, depending on experience level.
Job RequirementsOversee the Credit Resolution team's administrative functions to ensure filing, administrative systems, and controls are well organized throughout assigned area.
Provide coverage when needed by performing routine support functions, including managing customer disbursements and receipts, maintaining customer records and necessary follow-ups, and monitoring and managing accounting transactions.
Implement controls consistent with AgWest business procedures. Assist with the development of these controls.Ensure monthly reporting is provided in a timely manner, including delivery of monitoring and exception reporting to team leadership.
Assist in maintaining a high degree of credit administration by monitoring and maintaining an accurate database, overseeing credit investigation, data input and credit analysis functions of Loan Specialists and maintaining a strong knowledge of the loan origination and other key systems.
Coordinate customer requests for Credit Review Committee reconsideration of credit decisions.Ensure ongoing monitoring and timely follow-up of deficiency judgements.
Represent the Credit Resolution team as the operational subject matter expert (SME) for internal projects and committees.
As necessary, travel to branches within the organization to conduct operational assessments and assist with peer reviews.
Provide proactive human resource leadership to promote high levels of employee engagement, customer service, teamwork and productivity
Promote a diverse and inclusive workplace throughout the organization
Ensure performance management actions are consistent across area of responsibility and aligned with organization expectations
Promote talent management and succession planning to ensure adequate and effective staffing through employee transitions
Communicate and model AgWest's commitment to employee and customer engagement; actively work with assigned staff to advance stewardship and community service initiatives.
Perform all duties and maintains all standards in accordance with organization policies, procedures, and internal controls, and ensure assigned staff follow organization policies, procedures and internal controls.
Represent and communicate the values, purpose, and mission of the organization to employees, customers, the public, and other target audiences.
Bachelor's degree in business or ag related field, or equivalent combination of education and relevant experienceRequires three to five years' relevant and progressively complex experience in commercial lending, banking or related field
Proven ability to lead by example as an individual contributor or manager
Ability to work independently with broad direction of objectives and expected outcomes
Preferred Requirements
General understanding of credit related laws and regulations
Benefits Offered by AgWest
Medical, dental, and vision insurance
Basic term life and AD&D insurance (fully paid for by the company)
Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer
Employee Assistance Program
Wellness Program
Jeans are welcome at work every day at AgWest
*Vacation accrual rates increase with tenure.
Details about insurance and retirement benefits are available at:
#LI-Hybrid
Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.
When you apply for a position with AgWest Farm Credit, we collect personal identifiers (from your resume and other application information you submit), such as your name, email address, mailing address, telephone number(s) and employment and education related information.
This helps us evaluate job applicants for hiring opportunities, and, communicate with them.To comply with federal regulations for equal employment opportunity and affirmative action (EEO/AA), we track our applicants by gender, race/ethnicity, veteran status, disability status, and the position for which they applied.
You will be presented with a voluntary self-identification form as part of this application; we wanted you to know why we collect this information and what we do with it.
Please be aware that this information is kept separate from your application, and not utilized in the selection process.#J-18808-Ljbffr