Refund Analyst - Rancho Cordova, United States - Dignity Health Medical Group

Dignity Health Medical Group

Verified Company

Rancho Cordova, United States

6 days ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview
Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California.

Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada.

Today Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve.

As Dignity Health Medical Foundation continues to grow and establish new premier care centers we provide increasing support and investment in the latest technologies finest physicians and state-of-the-art medical facilities.

We strive to create purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships.

Our staff is well-trained and highly skilled qualities that are vital to maintaining excellence in care and service.

Responsibilities

Position Summary:

Under the direction of the A/R Billing Supervisor the Refund Analyst is responsible for researching and resolving all outstanding credit balances consistent with the Mission and Philosophy of Dignity Health Medical Foundation.

Core Duties:

Determining correct systems to locate pertinent information
Managing multiple expectations tasks and deadlines effectively
Timely review of electronic communication to stay informed of changes that affect your position
Proactively organizing and managing case load to ensure refunds are completed timely to avoid offsets
Independently researching and resolving intermediate to complex issues with available resources and tools
Researching and analyzing account thoroughly to validate all refund requests and or credit balances
Differentiating requirements that vary by payor scenario and or line of business
Accurately interpreting information received from payor and document in a manor that is clear to others
Identifying trends and proactively seeking resolutions
Utilizes appropriate chain of command to assist in resolving complex issues after necessary research has been completed
Provides timely and organized feedback in regards to refund issues
Takes initiative to find opportunities for process improvement within the department
Other duties as assigned

Qualifications

Minimum Qualifications:

High school diploma (or equivalent)
One (1) year of experience in a professional medical billing office required
Requires:
Knowledge of contract adjustments deductibles denial types and other messages on third party documentation including EOBs
High level of math ability and 10 key experience

Pay Range
$ $28.48 /hour