- Serves as initial point of contact for a variety of customer service/support issues via support ticket, phone & regular meetings
- Works with Clients and colleagues to identify and solve accounting and system issues
- Identifies product/process issues and/or trends that need improvement
- Assists in support of software solutions provided to customer
- Works with in-house development team to design and test new features, enhancements & bugs through the QA process
- On-boarding of new Clients, data review, and training of Clients
- Serves as initial point of contact for a variety of customer service/support issues and/or Edit User Guides for Clients for new features
- A completed 4 year degree
- Accounting/Finance experience
- Articulate; client service oriented; comfortable interacting with high-level clients
- Ability to develop relationships with clients; good interpersonal skills
- Outstanding organizational skills and ability to prioritize between high level projects
- Team player with positive attitude that instinctively anticipates team needs and
- Self-starter with excellent anticipation skills; problem solving; follow up
- Strong interest in technology and familiarity with Jira & SQL preferred
- Strong proficiency in MS Word, Excel, and Outlook
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Customer Success Associate
2 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Customer Success Associate
1 week ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Client Success Associate
2 weeks ago
Realty Plans Stamford, United StatesJob Description · Job DescriptionJob Summary · We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ...
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Client Success Associate
3 weeks ago
Fiduciary Technology Partners Stamford, United StatesClient Services Success Associate · Stamford based growing technology company looking to fill an immediate position within the Client Services team. Excellent opportunity for growth in organization with tenure. Gain experience working with and securing relationships with the expa ...
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Customer Success Associate
2 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Customer Success Associate
3 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited:CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better.It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture of inn ...
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Client Success Associate
3 weeks ago
Realty Plans Stamford, United StatesJob Summary · We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great custom ...
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Client Success Associate
3 weeks ago
Realty Plans Stamford, United StatesJob Description · Job DescriptionJob SummaryWe are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that en ...
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Customer Success Associate, Events
2 weeks ago
RELX Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Client Success Associate
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Alliant - The Audience Company Brewster, United StatesOverview · Alliant is seeking a Client Success Associate to join a team of a respected data and analytics provider targeting top B2C marketing organizations. This position is responsible for supporting sales and business development efforts to ensure timely services delivery, in ...
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Associate Customer Success
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First Advantage Hicksville, United StatesJob Description · Job Description · At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and ...
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Customer Success Associate, Events
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Reed Exhibitions Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Customer Success Associate, Events
2 weeks ago
RELX Group Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Associate Customer Success
2 weeks ago
First Advantage Hicksville, United States· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Associate Customer Success
2 weeks ago
First Advantage Hicksville, United StatesAt PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry leader ...
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St. John's College Queens, United StatesSt. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstan ...
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St. John's University Queens, United StatesJob Description · St. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the Un ...
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Associate Customer Success Account Manager
2 weeks ago
First Advantage Hicksville, United States· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Associate Customer Success
1 week ago
First Advantage Hicksville, United States Full time· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Sales Associate-Lake Success
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The Children's Place New Hyde Park, United StatesLocation: New Hyde Park, New YorkJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product ...
Client Success Associate - Stamford, United States - Fiduciary Technology Partners
Description
Client Services Success Associate
Stamford based growing technology company looking to fill an immediate position within the Client Services team. Excellent opportunity for growth in organization with tenure. Gain experience working with and securing relationships with the expanding non-profit client base served through the technology platform. Hybrid work schedule.
Responsibilities
Qualifications