- Receive a high volume of inbound calls and emails
- Identify the reason for the customer's call, collect relevant information, and provide solutions
- Schedule and manage field technicians (photographers)
- Use best practices in customer service techniques to develop rapport and build relationships with customers
- Document all customer interactions
- Attend trainings to maintain up-to-date skills and knowledge
- High school diploma/GED (College Degree Preferred)
- Previous experience as a Customer Service Representative or in a similar role
- Comfortable using computers and customer management software
- Excellent phone and verbal communication skills
- Understanding of active listening techniques
- Ability to work well under pressure
- Highly organized with the ability to prioritize projects and manage time effectively
- Competitive Compensation with Annual Pay Increases and Bonuses
- Paid Time Off
- Career Growth Opportunities
- Weekly Team Building Lunches and Events
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Customer Success Associate
2 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Customer Success Associate
1 week ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Client Success Associate
2 weeks ago
Realty Plans Stamford, United StatesJob Description · Job DescriptionJob Summary · We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ...
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Client Success Associate
3 weeks ago
Fiduciary Technology Partners Stamford, United StatesClient Services Success Associate · Stamford based growing technology company looking to fill an immediate position within the Client Services team. Excellent opportunity for growth in organization with tenure. Gain experience working with and securing relationships with the expa ...
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Customer Success Associate
2 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited: · CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better. · It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture ...
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Customer Success Associate
3 weeks ago
Coalition Greenwich (a division of CRISIL) Stamford, United StatesAbout CRISIL Limited:CRISIL is a leading, agile and innovative global analytics company driven by its mission of making markets function better.It is India's foremost provider of ratings, data, research, analytics and solutions with a strong track record of growth, culture of inn ...
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Client Success Associate
3 weeks ago
Realty Plans Stamford, United StatesJob Summary · We are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great custom ...
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Customer Success Associate, Events
2 weeks ago
RELX Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Client Success Associate
3 weeks ago
Alliant - The Audience Company Brewster, United StatesOverview · Alliant is seeking a Client Success Associate to join a team of a respected data and analytics provider targeting top B2C marketing organizations. This position is responsible for supporting sales and business development efforts to ensure timely services delivery, in ...
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Associate Customer Success
2 weeks ago
First Advantage Hicksville, United StatesJob Description · Job Description · At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and ...
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Customer Success Associate, Events
2 weeks ago
Reed Exhibitions Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Customer Success Associate, Events
2 weeks ago
RELX Group Norwalk, United StatesCustomer Success Associate · Are you passionate about customer service? · Would you like to take your career to the next level with a global event organizer? · About our Team · The Customer Success Team ensures that customers have a successful journey throughout the entire ev ...
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Associate Customer Success
2 weeks ago
First Advantage Hicksville, United States· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Associate Customer Success
2 weeks ago
First Advantage Hicksville, United StatesAt PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry leader ...
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St. John's College Queens, United StatesSt. John's established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University's outstan ...
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Associate Customer Success Account Manager
2 weeks ago
First Advantage Hicksville, United States· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Associate Customer Success
1 week ago
First Advantage Hicksville, United States Full time· At PrintScan "A First Advantage Company", people are at the heart of everything we do. This mindset spans from our customers and partners, to our greatest strength: our team members. Join us if you want to say "hello" to a rewarding career, and pave the way as an industry lead ...
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Optum SEA CLIFF, United StatesOpportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Je ...
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UnitedHealth Group New Hyde Park, United StatesOpportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Je ...
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Associate Patient Care Coordinator- Lake Success NY
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UnitedHealth Group Great Neck, United StatesOpportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Je ...
Client Success Associate - Stamford, United States - Realty Plans
Description
Job Description
Job DescriptionJob SummaryWe are seeking a Client Success Associate to join our luxury real estate media team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.Responsibilities