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    Sr. Java Application Production Support Engineer - Pittsburgh, United States - Saxon Global

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    Description
    This is a full time role with PNC Bank. 100% remote. USC or GC only. Salary depending upon candidate location. Banking / Financial back ground preferred.


    Required Skills:

    • Java/J2EE
    • Containers
    • Servlets
    • JSP
    • Spring and Spring boot
    • SQL/PL-SQL
    • Production Support experience
    • Lead experience
    • Incident trouble shooting and resolution
    • Support Microservice based apps
    • ETL Informatica
    • .NET

    Preferred/Bonus Skills:

    • Javascript
    • Object oriented programming
    JSP - 6 Years

    Servlets - 6 Years

    .NET - 6 Years

    Containers - 6 Years

    ETL Informatica - 6 Years

    Incident troubleshooting and resolution - 6 Years

    Java/J2EE - 6 Years

    Lead experience - 6 Years

    Microservice - 6 Years

    production support - 6 Years

    Spring and Springboot - 6 Years

    SQL/PLSQL - 6 Years


    Daily Responsibilities:

    • Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues
    • Solve production down situations under tight SLA deadlines
    • Root cause and problem resolution follow-up
    • Debug and fix production issues by analyzing code, complex sql queries & stored Procedures
    • As a part of L2 support team provide off- hours support on rotational basis for production system
    • Look for efficiency improvements and productivity savings
    • Drive & live by the culture of innovation resulting in highly efficient team and improving operational efficiency
    • Work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades.
    • Communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, proactively identify cross functional or technical issues
    • Strong business acumen, communication and presentation skills
    • Daily stand up meeting to discuss production issues
    • Discuss any critical incidents
    • Take care of certificate renewal and vulnerabilities in the system
    • Validation after deployments done by other teams
    • Exposure to Banking and financial industry


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