Jobs
>
Hauppauge

    MSP L1 Help Desk Support/Field Service - Hauppauge, United States - Consulting Company

    Consulting Company
    Consulting Company Hauppauge, United States

    1 day ago

    Default job background
    Description

    Job Description

    Job DescriptionWe are seeking a highly motivated and Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.


    Duties and Responsibilities (not comprehensive of all tasks)

    • Diagnose and resolve IT related hardware, software, and network issues
    • Configuration and installation of new IT equipment at client locations
    • Installation, setup, and support of VoIP systems
    • Configure user accounts in Active Directory, O365 and other applications
    • Track customer issues and resolutions in our ticketing system
    • Proactively monitor, manage, and support client networks
    • Perform software and hardware updates and maintenance
    • Investigate security breaches and vulnerabilities
    • Collaborate with other team members to solve complex issues
    • Recommend hardware and software improvements to clients
    • Monitor data backups and perform file restorations or disaster recovery
    • Rebuild/re-image computers and transferring/saving user profiles and data
    • Resolve virus and malware issues
    • VPN setup and troubleshooting
    • Backup/Restoration and Disaster Recovery

    Requirements and Qualifications

    • Experience in an IT support related position or similar
    • ConnectWise and MSP experience +++
    • Cisco and Meraki experience +++
    • Thorough knowledge of Windows 10 and Mac OS X
    • Cybersecurity experience or certification a plus, but not required.
    • Familiarity with mobile devices such as iPhones, iPads, Android, etc.
    • Prior knowledge of service ticketing systems
    • Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points
    • Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
    • Professional attitude and appearance
    • Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations
    • Availability during weekday business hours and a rotating on-call schedule, if needed
    • Must have a reliable vehicle and be available to travel within an assigned geographical region

    Desired Qualities and Skills

    • Strong troubleshooting and critical thinking skills
    • Ability to multitask, prioritize, and manage time efficiently
    • Excellent verbal and written communication skills
    • Self-motivated with the ability to work in a fast-paced environment

    Why work here
    We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.


  • Consulting Company Hauppauge, United States Full time

    Benefits:401(k) matching · Bonus based on performance · Competitive salary · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Wellness resources · We are seeking a highly motivated and Help Desk Su ...


  • Consulting Company Hauppauge, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · Wellness resources · We are seeking a ...


  • Consulting Company Hauppauge, United States

    Job Description · Job DescriptionWe are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. Whe ...


  • Consulting Company Hauppauge, United States

    Job Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Competitive salary · Free food & snacks · Health insurance · Opportunity for advancement · Paid time off · Training & development · Tuition assistance · We are seeking a highly motivated and ...


  • Stellar Innovations Bethpage, United States

    About the Company · We are the leading provider of automation solutions for industrial manufacturing. As a globally operating technology leader, we develop and manufacture process and line solutions, as well as autonomous shop floor solutions for the world's most successful compa ...


  • Ateq Corporation Ronkonkoma, United States

    Job Description · Job DescriptionResponsibilities: · Established in 1958, Vacuum Instruments Corporation is a pioneer in providing state of the art, Leak Detection Solutions for diverse applications and industries. Our systems have ensured the safety and performance of countless ...


  • Sartorius AG Bohemia, United States

    As the Field Services Engineer, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.Sartorius is seeking a Field Service ...


  • Sartorius North America Bohemia, United States

    As the Field Services Engineer, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. · Sartorius is seeking a Field Serv ...


  • Sartorius AG Bohemia, United States

    As the Field Services Engineer, you will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. · Sartorius is seeking a Field Serv ...


  • Mazak Bohemia, United States

    We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers. Field Service Technicians are assigned Regional responsibilities and operate directly from thei ...


  • Generac Holdings, Inc. Bohemia, United States

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65122 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more pr Field Service Technician, Ser ...


  • Generac Holdings, Inc. Bohemia, United States

    Company Energy Systems East Name Generator Field Service Technician - Energy Systems - Bohemia, NY Req # 65283 Employment Type Full Time Shift 1st At Energy Systems, a subsidiary of Generac, our people help make the world safer, brighter, and more pr Field Service Technician, Ser ...


  • Raytheon Technologies Corporation Bohemia, United States

    Date Posted: Country:United States of America. Location:HNY 33: Bohemia, Long Island, NY (INC) 613 Johnson Avenue , Bohemia, NY, 11716 USA - Position Role Type:Onsite. Our Air/ Ground International Voice Service is the aeronautical indust Field Service Technician, Service Technic ...


  • Generac Power System, Inc Bohemia, United States

    Generator Field Service Technician - Energy Systems - Bohemia, NY · Company Energy Systems East · Name Generator Field Service Technician - Energy Systems - Bohemia, NY · Req # 65122 · Employment Type Full Time · Shift 1st · At Energy Systems, a subsidiary of Generac, our people ...


  • Raytheon Technologies Bohemia, United States

    Date Posted: · Country: · United States of America · Location: · HNY33: Bohemia, Long Island, NY (INC) 613 Johnson Avenue , Bohemia, NY, 11716 USA · Position Role Type: · Onsite · Our Air/Ground International Voice Service is the aeronautical industry's air/ground voice co ...


  • ATEQ/VIC Ronkonkoma, United States

    Established in 1958, Vacuum Instruments Corporation is a pioneer in providing state of the art, Leak Detection Solutions for diverse applications and industries. Our systems have ensured the safety and performance of countless products that we use in our daily lives, from the car ...


  • Alure Home Improvements Commack, United States

    Overview: · As a Field Service Technician in the Service Department, you are the primary interface between Alure Home Solutions and the client, on all service-related projects. You are the primary coordinator and partly responsible for ensuring projects are serviced properly, whi ...


  • Corporate Hiring Solutions Inc Hauppauge, United States

    **Benefits**: · - 401(k) · - Company car · - Health insurance · - Vision insurance · Our client, a Mechanical Equipment Service & Supplier, is seeking a Field Service Technician to repair and maintain Air Compressors, Pumps, Electric Motors, etc. · **Pay Rate** $25-$45/hr. Depend ...


  • Bloom Energy Long Island, United States

    Job Description · Job DescriptionField Service Technician Job DescriptionOverviewWe are seeking a skilled Field Service Technician to join our team at our facility located in Long Island, NY, The ideal candidate will have expertise in Programmable Logic Controller (PLC), Variable ...


  • Sunbelt Rentals Islip, United States

    **Join Our Team** · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast f ...