Field Service Technician - Ronkonkoma, United States - Ateq Corporation

Ateq Corporation Ronkonkoma, United States

3 weeks ago

Description

Job Description

Responsibilities:

Established in 1958, Vacuum Instruments Corporation is a pioneer in providing state of the art, Leak Detection Solutions for diverse applications and industries. Our systems have ensured the safety and performance of countless products that we use in our daily lives, from the cars we drive, to the air conditioners in our houses, the pacemakers in our bodies, and the satellites we launch into space.

Vacuum Instruments Corporation has an opening for an experienced Field Service Technician, based out of our corporate office in Ronkonkoma, NY.

The experienced Field Service Engineer will perform various activities, in support of the standard leak detection systems, leak detectors and gas processing equipment that VIC designs and manufactures. We are seeking a self-starter committed to delivering a high level of customer satisfaction, maximizes customer retention, and increases profitability.

Support in this role includes travel within the US or where are business needs are required. The candidate may either be based in our Corporate Office in Ronkonkoma, NY, or our satellite office in Livonia, MI.

Essential Duties and Responsibilities:

Provide service and customer support during field visits.
Support onsite installations, repairs, maintenance, and test tasks.
Diagnose technical problems and determine proper solutions.
Perform preventative maintenance and repairs.
Produce timely and detailed service reports.
Document processes.
Operate vehicle in a safe manner.
Follow all company procedures and protocols.
Communicate with technical team regarding open issues.
Comprehend customer requirements and make appropriate recommendations/briefings.
Build positive relationships with customers.
Provide customer training on our products.
Required Travel throughout our customer supported base (up to 70% after both in-house and local training).

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