Associate Director, Partner Success - Brookfield, United States - COMPASS HEALTH CENTER, LLC.

Description

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer.

Patients and their families rely on CompassHealth Center whenincrisis – every day, wehelp people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role
The Associate Director, Partnership Success, is a pivotal member of Compass Health Center- Wisconsin's Marketing and Outreach Team. This is a business development role that cultivates and nurtures essential relationships with referring organizations and partners across Wisconsin.

This role involves fostering and maintaining connections with key stakeholders such as referrers, partners, patients, parents, schools, and various organizations.

This exciting role demands a self-motivated, enthusiastic, and community-driven individual who possesses a positive attitude and a strong sense of teamwork.

Above all, you must harbor a passionate desire to play a pivotal role in delivering exceptional behavioral healthcare to patients in need within our city and state, potentially changing or even saving the lives of thousands of patients each year.

Join us at Compass Health Center- Wisconsin and make a meaningful impact on the future of behavioral healthcare.
Location
:
Virtual and In-Person, Brookfield, Wisconsin

What You'll Do:
Collaborate closely with Partnership leadership and Compass Wisconsin site leadership to strategize and execute outreach plans that impact Compass's mission
Cultivate new relationships with partners in the Southeast, Wisconsin region, as well as virtually across Wisconsin.

Achieve this by employing techniques such as mass and individual email outreach, LinkedIn engagement, in-person meetings, webinars, cold calling, fairs and conferences.

Ensure robust connections are established with major health systems, hospitals, schools, employers, and outpatient practices.
Responsible for identifying new referrers and partners in addition to maintaining and growing existing relationships
Collaborating with Outreach Team in support of all outreach regions and efforts where there are opportunities or needs to do so
Facilitate connections and maintain relationships between referring organizations and Compass clinicians and leaders.

This includes training the Compass team in relationship development best practices, setting up appropriate connections, ensuring follow-through by Compass staff, and accurately tracking business development activities in our CRM.

As the primary relationship owner for select partners, develop and maintain relationships when a direct connection with a Compass clinician or leader is not required.

Collaborate with the leadership team to conceptualize and execute initiatives to increase visibility within the local community. This may involve philanthropic activities, digital and in-person marketing campaigns, and innovative ideas contributed by you
Lead or assist in promoting Compass webinar series targeting potential and current partners
Facilitate and lead in-person presentations to key partner organizations as requested, aligning with Compass's growth objectives.
Maintain the established business plan for relationship development, resulting in increased marketing, referrals, and community engagement
Manage a calendar of outreach activities, including community events, workshops, appearances, and other communication opportunities
Contribute to the annual budget cycle for Marketing and Outreach
Ensure adherence to CRM-based tracking of all relationships and contribute to analytics related to Marketing and Outreach.

Who You Are:
2 to 5 years of business development and/or marketing experience in a high-growth, fast-paced organization is required
CRM experience, preferably HubSpot, Salesforce or Microsoft Dynamics
3+ years of work experience focused on patient acquisition/referral relationship management within healthcare (preferably in behavioral health and/or virtual healthcare) or similar experience in a sales/business development role
Demonstrated track record of high performance in demanding educational and work environments
Exceptional written communication and verbal presentation skills
Strong executive presence, capable of confidently engaging with senior psychiatrists, CEOs, and other clinical leaders in the community
Proficient in preparing PowerPoint presentations and written deliverables, including basic graphic design skills
Has a friendly, enthusiastic, and positive attitude
Strong knowledge of social media and other basic marketing platforms
Detail-oriented with the ability to manage multiple projects concurrently
Tech-savvy, able to quickly adapt to new CRM systems and utilize them for mass email communications without errors
Self-motivated, enthusiastic, and community-driven, with a strong team player mentality
A bachelor's degree is required
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply
Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the PartialHospitalizationand Intensive Outpatient space (PHP/IOP).

Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming.

Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know:
our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

For eligible positions, our other benefits include:

comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What's Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we'd be grateful to hear from you
Are you a current or former patient at Compass Health Center?

Are you the parent, guardian, spouse, sibling, or child of a current or former patient at Compass Health Center?

Compass Health Center is unable to hire current or former patients or immediate family members of current/former patients due to ethical, legal and clinical reasons in order to protect the confidentiality and privacy of our patients as well as protect against any potential conflicts of interests.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.
Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Compass Health Center's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.

Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following:
a veteran of the U.S.

military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S.

military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S.

military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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