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Batavia

    Product Advisor - Batavia, United States - Dover Saddlery

    Dover Saddlery
    Dover Saddlery Batavia, United States

    5 days ago

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    Description
    Job Details

    Job Location
    Batavia 044 - Batavia, IL

    Position Type
    Part Time

    Description

    Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.
    • Greet customers and provide exceptional customer service experience
    • Answer questions, suggest promotional items and provide product information
    • Process payments by totaling purchases; processing checks, cash and store or other credit cards.
    • Process customer refunds courteously and professionally.
    • Process merchandise shipments
    • Assist with store upkeep
    • Perform other duties as assigned
    Qualifications
    • Must have equestrian experience
    • Basic understanding of sales principles and customer service practices
    • Solid communication and interpersonal skills
    • Ability to read, write and effectively communicate with customers, peers and management
    • Telephone etiquette
    • Ability to multi-task, while being attentive to customers
    • Ability to work as part of a team and take initiative independent of direct supervision
    • This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
    • Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
    • Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays
    • High school diploma or equivalent, or in pursuit of a diploma
    • Team Player
    • Problem Solving
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