- Maintains, nurtures, and grows existing customer relationships.
- Conducts pre/post sale presentations and schedules regular client meetings.
- Drives revenue growth through upselling, cross-selling, and strategic account planning.
- Tracks and manages sales opportunities in CRM.
- Leads client proposal processes, renewals, and account implementations.
- Develops and implements Strategic Account Plans for assigned book of business.
- Acts as the primary liaison for client communications and ensures satisfaction.
- Demonstrates expertise in all Vālenz products and services.
- Collaborates with internal teams for client issue resolution and process improvements.
- Upholds compliance with company policies, procedures, and HIPAA standards.
- Partners with Operations, SMEs, and other internal teams to align with client requirements and enhance relationships.
- 5+ years' experience in managing both internal and external relationships; knowledge of healthcare plan administration.
- Experience in healthcare plans, health insurance, or equivalent
- Exceptional communication skills, both written and verbal, with strong presentation abilities in-person and virtually.
- Proficiency in MS Office, especially in advanced Excel functions and PowerPoint.
- Ability to manage multiple client accounts, work under pressure, and consistently deliver exemplary customer service.
- Bachelor's degree in marketing or business administration
- Self-funded healthcare experience
- Generously subsidized company-sponsored Medical, Dental, and Vision insurance.
- Spending account options: HSA, FSA, and DCFSA
- 401K with company match and immediate vesting.
- Flexible working environment.
- Generous Paid Time Off to include Vacation, Sick, and Paid Holidays.
- Paid maternity and paternity leave.
- Community giveback opportunities, including paid time off for philanthropic endeavors.
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Account Executive - Phoenix, United States - Valenz
Description
Valenz Health simplifies the complexities of self-insurance for employers through a steadfast commitment to data transparency and decision enablement powered by its Healthcare Ecosystem Optimization Platform. Offering a strong foundation with deep roots in clinical and member advocacy, alongside decades of expertise in claim reimbursement and payment validity, integrity, and accuracy, as well as a suite of risk affinity solutions, Valenz optimizes healthcare for the provider, payer, plan, and member. By establishing "true transparency" and offering data-driven solutions that improve cost, quality, and outcomes for employers and their members, Valenz engages early and often for smarter, better, faster healthcare.
About Our OpportunityAs an Account Executive at Vālenz, you will champion our brand, acting as the primary contact to nurture, strengthen and grow relationships within our existing clientele. You'll spearhead client satisfaction across all business sectors and work seamlessly with internal teams to fine-tune client workflows, consistently going above and beyond to provide exceptional customer service.
Things You'll Do Here:
What You'll Bring to the Team:
This role is remote.
Why You Will Love Working Here
We offer employee perks that go beyond standard benefits and compensation packages – see below
At Valenz, our team is committed to delivering on our promise to engage early and often for smarter, better, faster healthcare. We want everyone engaged within our ecosystem to be strong, vigorous, and healthy. You'll find limitless growth opportunities as we grow together. If you're ready to utilize your skills and passion to make a significant impact in the healthcare self-funded space, Valenz might be the perfect place for you
Perks and Benefits
At Valenz, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. Valenz is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Valenz are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.