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    Used Vehicle Sales Consultant - Colorado Springs, United States - Phil Long Ford Inc

    Phil Long Ford Inc
    Phil Long Ford Inc Colorado Springs, United States

    2 weeks ago

    Default job background
    Description

    Job Title:
    Used Vehicle Sales Consultant


    Job Category:
    Sales


    Location:
    Colorado Springs, CO


    Travel Required:
    Yes


    Level/Salary Range:
    $37,000 - $100,000+

    (Commission + Bonuses)


    Position Type:
    Full Time


    HR Contact:

    Date Posted:
    Will Train Applicant(s):

    Will Train Applicant(s)


    Posting Expires:

    Applications Accepted:

    Online:
    Job Description

    Summary

    Sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume and customer satisfaction. Bonuses available for experienced sales consultants.

    Essential Duties

    Satisfies the transportation needs of used-vehicle purchasers.

    Approaches, greets and offers assistance or direction to any customer who enters the dealership showroom or sales lot.

    Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.


    Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.

    Provides thorough product information and demonstration to all prospects.

    Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.

    Exhibits a high level of commitment to customer satisfaction.

    Utilizes dealership sales control and follow-up system.

    Knows and understands the federal, state and local laws which govern retail auto sales.


    Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

    Knows and understands equity and values, and is able to explain depreciation to the customer.

    Ensures that the sales manager has an opportunity to meet each customer.


    Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).


    Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.

    Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.


    Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

    Schedules first service appointment.


    Follows up on all post-delivery items, tag/title work, "we-owes," and special requests to be sure that all customer expectations are met.

    Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

    Maintains a prospect development and follow-up system.

    Works with the service department and body shop to ensure that vehicles are properly reconditioned on schedule.

    Attends sales meetings.

    Helps with the used-vehicle inspection process.

    Helps to keep the used-vehicle department neat and clean.

    Maintains a professional business appearance.

    Writes complete sales orders and processes paperwork in accordance with established dealership policies.


    Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

    Other tasks as assigned.

    Qualifications
    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

    Education and/or Experience


    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Language Skills

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

    Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

    Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

    Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.

    Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

    Mathematical Skills

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

    Reasoning Ability

    Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.

    Ability to define problems, collect data, establish facts and draw valid conclusions.

    Certificates, Licenses, Registrations

    State Sales License

    Valid Driver's License

    Benefits (Eligibility dependent upon employment status)


    • Medical
    • Dental
    • Vision
    • PTO
    • 401k
    • FSA/ HSA
    • Basic Life Insurance
    • Long Term Disability
    • Legal Insurance
    • Employee Assistance Program
    • Onsite Fit Factories
    • Employee Clinics
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