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Insurance Customer Service Representative
1 week ago
21st Mortgage Corporation Knoxville, United States**Description of job duties**: · Answer inbound phone calls from customers, insurance companies or other departments. Process policies daily from Insurance New Loans Queue. Monitor and process requests in Titan Estimates queue to prepare insurance estimates and quote documents fo ...
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Knoxville - Customer Service Representative Roles
12 hours ago
Foundever Knoxville, United States**About Us**: · **This position requires you to be on-site** · **Must live with 50 miles of the Knoxville site: 11221 Outlet Dr, Knoxville, TN 37922** · At Foundever, we deliver leading customer experience (CX) solutions to global clients that offer their consumers many products ...
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Guest Services Representative
2 weeks ago
Pilot Flying J Knoxville, United StatesCompany Description. Pay Rates Starting between: $ $20.88 / hour Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian province Guest Service, Representative, Guest ...
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Customer Service Representative
2 weeks ago
Randstad North America, Inc. Knoxville, United StatesDo you have expereince entering in cuctomer purchase orders and handling customer communication? If so this might be the position for you The customer service representative position is responsible for processing orders, generating invoices, answeri Customer Service Representativ ...
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Customer Service Representative
2 weeks ago
Randstad North America, Inc. Knoxville, United StatesAs a Customer Service Representative specializing in payments, you will be responsible for assisting customers with various payment-related inquiries, concerns, and transactions. You will play a crucial role in ensuring seamless payment processes, re Customer Service Representati ...
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Customer Service Representative
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XPO Logistics Knoxville, United StatesBill shipments pursuant to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perfor Customer Service Representati ...
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Customer Service Representative
2 weeks ago
Imperial Dade Knoxville, United StatesYou will:Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face. Assist in increasing sales and profitability for each account by suggesting new and complementary Customer Service Representati ...
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Customer Service Representative
2 weeks ago
Turkey Creek Medical Center Knoxville, United States Full timeProcesses orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Typically reports to Customer Service Representati ...
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Customer Service Representative
1 week ago
Caliber Collision Repair Services Knoxville, United StatesService Center. Knoxville - West. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Career Customer Service Representative, C ...
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Customer Service Representative
4 weeks ago
Cascade Enterprises Alcoa, TN, United States FreelanceCurrently, I am looking for a **Customer Service Representative (m/f/d)** for my client, one of the leading insurance brokers for special risks in the areas of sports, film, television, entertainment, and real estate, located in Alcoa, TN. · My client values respectful collaborat ...
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customer service representative
2 weeks ago
Randstad Knoxville, United Statescustomer service representative. · knoxville , tennessee · posted april 12, 2024 · job details · summary · $16 - $17 per hour · temporary · high school · category office and administrative support occupations · referenceAB_4512856 · job details · As a Customer Service Representat ...
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customer service representative
2 weeks ago
Family Dollar Knoxville, United StatesFamily Dollar N BROADWAY ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Guest Services Representative
2 weeks ago
Pilot Flying J Knoxville, United StatesPilot Flying J - - [Front Desk Agent / Concierge] As a Guest Services Representative at Pilot Flying J, you'll: Respond to all incoming phone calls and emails received by the Guest Services department resulting in resolution or escalation; Model behaviors that support the company ...
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Customer Service Representative
2 weeks ago
Palmer-Donavin Knoxville, United StatesOverview · Discover Palmer-Donavin · Established in 1907, Palmer-Donavin is a leader in building material distribution and fabrication. Headquartered in Columbus, OH, Palmer-Donavin has 13 locations spread throughout the Midwest and Southeast Regions. As an Employee-Owned busines ...
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Customer Service Representative
3 weeks ago
Community Health Systems Knoxville, United StatesCommunity Health Systems - JobID: 37cfdd3b-fcff-4cf9-b818-c45fbac0a11c [Medical Office Assistant] As a Customer Service Representative at CHS, you'll: Answer inbound calls from patients, insurance companies and attorneys; Make outbound Early Out Self-Pay calls, to collect on pati ...
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Customer Service Representative
6 days ago
Edfinancial Services Knoxville, United StatesEdfinancial Services of Knoxville, TN is looking to hire 20 full-time Customer Service Representatives. Are you a customer service rockstar who is ready to make a big impact by helping customers? Would you like to join a stable and growing local company where there is potential f ...
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Customer Service Representative
3 weeks ago
Community Health Systems Knoxville, United States Full timeCommunity Health Systems - JobID: e d4e-499f80dc0bba [Medical Office Assistant] As a Customer Service Representative at CHS, you'll: Answer inbound calls from patients, insurance companies and attorneys; Make outbound Early Out Self-Pay calls, to collect on patient balances; Perf ...
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Customer Service Representative
2 weeks ago
The Trust Knoxville, United States**Customer Service Representative** · Operations Knoxville, Tennessee Job Title: Customer Service Representative Why We Exist · Reports To: CSR Supervisor · Approved By: CSR Supervisor · Classification: Full Time Non-Exempt · Core Purpose · The Customer Service Representati ...
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Customer Service Representative
3 weeks ago
Community Health Systems Knoxville, United States Full timeCommunity Health Systems - JobID: 2a5d d66-5e1baa8ff31b [Medical Office Assistant] As a Customer Service Representative at CHS, you'll: Answer inbound calls from patients, insurance companies and attorneys; Make outbound Early Out Self-Pay calls, to collect on patient balances; P ...
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Customer Service Representative
2 weeks ago
SmartBank Knoxville, United States** Customer Service Representative - Banking Call Center** · **Job Category****:** Client Services **Requisition Number****:** CUSTO001622 Showing 1 location **Job Details** · **Description** · A career at SmartBank is more than just a job, it is a family where values are uphe ...
Customer Service Representative - Knoxville, United States - Mvpind
Description
**Customer Service Representative / Sales Admin for Latin America (Bilingual)**
**Department:** Inventory Control **Location:** Knoxville, TN
Magnum Venus Products (MVP) is a global manufacturer of fluid movement and production solutions for industrial applications in composites and adhesives markets. MVP collaborates with its customers to offer tailored production solutions to meter, mix, dispense, and apply materials. For over 80 years, MVP has been a leading equipment provider for the marine, infrastructure, pool and bath, oil & gas, transportation, aerospace, and wind industries.
As a family-owned business, MVP serves its customers and communities with integrity and respect to create a better experience. Our same core values with which the company was founded on 80 years ago continue to guide us today as we create a better experience for our employees, customers, and communities.
We offer medical, dental, and vision insurance, 401k with a 3% employer match, PTO, 9 company paid holidays, and a casual dress environment.
**Position Type:** Full-Time
**Department:** America Sales-Latin America
**Hourly/Salary:** Hourly
**Position Overview:** Provides excellent customer service and sales support, promptly responding to customer needs and inquiries regarding MVP products and services.
**Work Description:**
Follows procedures and guidelines to provide service to customers and distributors in a courteous and timely manner.
Creates quotes, sales orders and invoices that have been called, faxed, or emailed by customers, distributors or by MVP employees, on behalf of customers both domestically and internationally.
Supports sales with client and distributor/customer maintenance calls.
Track information in real time for requests regarding order/lead time issues for parts and unit orders, communicating to the customer, the distributor and sales manager information including: Parts/Units shipment ETD, Notification of shipment (Tracking #), Invoice # & copy of packing slip (following day).
Act as liaison with tech service/sales/customers for any issues when customers are down (production has stopped) and do not know what they need for repairs.
Serves as support center for customers and distributors to resolve quoting, shipping, invoicing, payment, credit, quality, damage and return issues.
Prepares and issues receipts, bills, and statements.
Researches and sends information to the accounts receivable and credit department for credit memos to be issued.
Completes export paperwork for shipping.
Other duties as assigned.
**Competencies:**
Uphold MVP company values (Family. Friendly. Forward.).
Excellent interpersonal and communication skills both in English and Spanish.
Ability to multi-task, meet deadlines and remain organized.
Ability to handle recurring situations independently and in a calm and positive, manner.
Ability to maintain professionalism while dealing with difficult customer situations.
**Minimum Qualifications:**
Strong computer skills including Microsoft Office (Word, Excel, Power Point).
Experience in B2B and B2C sales maintenance preferred.
Associate Degree in business related field preferred, or equivalent work experience.
International shipping/logistics experience preferred.
Fluent in English and Spanish (verbal and written).
Marketing support & communication experience preferred.
**Physical Demands:**
Ability to lift and carry up to 25 lbs.
Other physical activity includes standing, sitting for long periods of time, reaching, grasping, stooping, pushing, kneeling, and pulling.
Ability to use PPE in a manufacturing environment where safety is priority.