- Location: Lehi, UT**
- Utilize data-driven insights to oversee intricate processes
- Manage performance metrics, policies, and procedures
- Identify opportunities for enhancing customer service protocols and collaborate with the internal stakeholders
- Provide invaluable coaching, constructive feedback, and conduct performance evaluations
- Lead and inspire a high-performing customer care team, fostering a productive and achievement-oriented environment
- 1-3 years of proven customer service supervisor experience
- Background in high-volume customer service leadership or call center operations
- Proficiency in identifying, coaching, and measuring core competencies and performance metrics
- Genuine passion for supporting individuals facing mental health challenges
- Demonstrated ability to make sound decisions amidst competing priorities
- Exceptionally organized with an acute attention to detail
- Driven and self-motivated
- Exceptional customer service, communication, problem-solving, and de-escalation skills
- Comfortable engaging with professionals at all levels
- Comprehensive insurance coverage (90% premium covered by Serenity)
- Clear paths for growth and advancement
- Competitive compensation (DOE)
- No cold calling or sales involved
- Generous PTO plus 10 major holidays off
- 401K retirement plan
- Employee Referral Program
- And much more
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Securities Services Manager
2 days ago
Omega Ventures Willow Lake, United StatesWillow Lake Securities and Foreign Business Manager (m/f/d) We are a high-performing and successful Kreissparkasse (district savings bank). With a balance sheet total of around 3.5 billion euros and over 450 motivated employees, we are the market leader in the district of Rottwei ...
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Nutrition Service Manager
6 days ago
Alpine School District Lehi, United StatesPosition Type: · CLASSIFIED - Nutrition Services/Nutrition Services-Secondary · Date Posted: · 5/2/2024 · Location: · Lehi Jr · Date Available: · 08/06/2024Nutrition Services Manager Secondary · Lane 15 Contract and Benefits · 182 Day Contract · Hours a day: 7 · Hourly rate: $ De ...
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IT Service Desk Manager
1 day ago
PCF Insurance Services Lehi, United StatesPCF Insurance Services is a premier risk management, benefits design, and insurance brokerage services firm ranked #20 on Business Insurance's 2023 Top 100 Brokers and #12 on Insurance Journal's 2023 Top Property/Casualty Agencies. With 3,100 professionals across the U.S., PCF In ...
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Nutrition Service Manager
1 week ago
Alpine School District Lehi, United StatesPosition Type: CLASSIFIED - Nutrition Services/Nutrition Services-SecondaryDate Posted: 5/2/2024Location: ViewpointDate Available: 08/06/2024Nutrition Services Manager Secondary Lane 15 Contract and Benefits 182 Day Contract Hours a day: 7 Hourly rate: $ Depending on qualificatio ...
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Analyst, Service Management
14 hours ago
Intelliswift Software Lehi, UT, United StatesIntelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SM ...
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Customer Service Manager
3 days ago
Serenity Healthcare Lehi, United StatesJob Description · Job DescriptionCustomer Service Manager - Onsite · **Location: Lehi, UT** · Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthcare technology, is seeking a dynamic and missio ...
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Manager, Insurance Services
5 days ago
Entrata Lehi, United States Full timeSince its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fa ...
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IT Managed Service Technician
4 days ago
Titan Ventures Emigration Canyon, United StatesAbout the Company · "Die Netzwerft GmbH" in Ettlingen has been a leading IT service provider in the medical industry for over a decade. With a team of 18 employees, we focus on providing hardware and software solutions, as well as comprehensive consulting services in the areas of ...
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Administrative work in personnel development
1 week ago
Orion Innovations Lehi, UT, United States Freelance**In the youth welfare office, a position in the area of personnel development in the staff of the department management is to be filled as soon as possible. The youth welfare office, with its 800 employees, is one of the largest departments in the city of Dortmund. We see our pe ...
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Youth Welfare Planner
1 week ago
NovaWorks Lehi, UT, United States FreelanceThe city of Oelde is seeking a Youth Welfare Planner (m/f/d) to join our Youth Services Department by the end of the first half of the year. · The position will be directly assigned to the department head due to its high level of control relevance. · Your responsibilities: · - De ...
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Compliance Officer Prevention
5 days ago
Spectrum Solutions Lehi, United StatesWHAT WE ARE LOOKING FOR · Organization of global coordination of on-site trainings and e-learning trainings in coordination with HR and relevant stakeholders · Development/revision of training concepts and content · Coordination and management of collaboration with external servi ...
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System Administrator for Windows Systems
1 week ago
Phoenix Industries Junction, UT, United States FreelanceSince 1979, the ISO Group has been operating in the market and has since developed into an internationally positioned IT service provider with around 650 employees. We are successful in numerous industries such as aviation, tourism, automation technology, and medical technology. ...
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Seller Wine Sommelier"
4 days ago
Sapphire Enterprises Lehi, United StatesLocation: 50674 Cologne | Contract type: Full/Part-time, temporary | Job ID: 838222 · What you'll be doing with us: · You love it when your guests feel right at home and you can give them your full attention? With ease, you convey to our customers in sales every day the good feel ...
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Phoenix Industries North Fork, United StatesThe car is scratched, the house is flooded, or the phone has been stolen. · As the largest insurer in Germany, we support our customers in all situations in life: uncomplicated, fast, and solution-oriented. · Join us - secure your place now for the apprenticeship as an insurance ...
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Omega Dynamics American Fork, United StatesJob Title: Electrician for Industrial Technology · Job Description: · As an electrician for industrial technology, you will be responsible for assembling, operating, and maintaining our machines and equipment used for processing and working with steel. During the three and a half ...
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Salesperson for Medical Supply Trade
1 week ago
NovaWorks American Fork, UT, United States Freelance**For our branch in Bomig, Wiehl, we are looking for a** · **Sales Specialist in the Medical Supply Industry (m/f/d)** · As an expert advisor in the medical supply industry, you will interact with both people in need of assistance and customers who are actively interested in thei ...
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Crimson Solutions Provo, United StatesWe are looking for a Deputy Nursing Service Manager and Quality Management Officer (m/f/d) (min. 75% - 100% position) for our senior center in Wetzlar with 143 nursing places, short-term care, dementia area and assisted living, preferably starting immediately. · APCT1_EN · ...
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Business Development Manager, Home Services
6 days ago
BuyerLink American Fork, United StatesCome join a flourishing office environment located in American Fork This is a fully in-office position. · What you will do · We are looking for a highly motivated and proven Business Development Manager to join the team. You will be responsible for growing sales primarily in our ...
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Business Development Manager, Home Services
1 week ago
BuyerLink American Fork, United StatesCome join a flourishing office environment located in American Fork This is a fully in-office position.What you will doWe are looking for a highly motivated and proven Business Development Manager to join the team. You will be responsible for growing sales primarily in our Home S ...
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Business Development Manager, Home Services
1 week ago
BuyerLink American Fork, United StatesCome join a flourishing office environment located in American Fork This is a fully in-office position. · What you will do · We are looking for a highly motivated and proven Business Development Manager to join the team. You will be responsible for growing sales primarily in ou ...
Hiring For Customer Service Manager at Lehi, UT - Serenity Healthcare
Description
Customer Service Manager – Onsite
Are you ready to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare? Serenity, a leader in healthcare technology, is seeking a dynamic and mission-driven Call Center Supervisor. Our mission is to empower individuals to take back their lives from challenging health issues through cutting-edge treatments. We're looking for a leader who has a track record of driving exceptional results in a customer-centric call center environment.
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Key Responsibilities:
Key Qualifications:
Why Serenity: At Serenity, we offer more than just a job. We provide:
About Serenity:
Serenity is at the forefront of healthcare technology, leveraging state-of-the-art medical devices to provide patients with long-term success, even after other treatments have fallen short. Grounded in evidence-based research and supported by proven results, we are committed to helping individuals reclaim their lives through a groundbreaking technological approach to healthcare. Join us in making a meaningful impact on the lives of those we serve.
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Hiring For Customer Service Manager at Lehi, UT professionals in Lehi
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Ben Maynes
Area/Territory Manager/ sales/customer relations