- Maintaining a positive, empathetic, and professional attitude toward customers
- Inbound and outbound calls to address customers' questions about products and services
- Communicating with customers through various channels
- Keeping records of customer interactions, transactions, comments, and complaints
- Acknowledging and resolving customer complaints
- Act as the primary point of contact for clients and serve as a liaison between internal teams and clients
- Strong customer management skills
- Strong computer, phone and active listening skills
- Excellent communication skills
- Good business acumen
- Desire to work hard and enjoys a challenge
- Ability to multitask, prioritize, and manage time effectively
- Customer focused mentality
- Detail Oriented
- Organized
- Bachelor's degree desired
- Previous experience in loan or mortgage industry helpful
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Client Account Representative - King of Prussia, United States - Power Pay
2 weeks ago
Description
Job Description
Job DescriptionGreat opportunity to join our growing company
New opportunity to join our growing company and become part of the operations team. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, fun areas - ping pong table, corn hole, soccer and more) and the opportunity to contribute to the growth of the organization.
PowerPay is in search of a Client Account Representative (CAR) due to increased organization growth. You will work closely with our customer operations and sales team to ensure we are delivering a positive client experience. Our aspirations are high and with your expertise you can help take our business to the next level. This position allows for partial remote work We are currently working onsite at our KOP office T/W/TH and work from home M/F.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as needed.
MINIMUM REQUIREMENTS (Knowledge, Skills, Abilities)
Apply today for immediate consideration
Company DescriptionPowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, solar, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans. We are looking for bright, energetic, self-starters to join our growing company.EOE
M/F/D/V
Company Description
PowerPay is a financial technology company (fintech) in several vertical markets including home improvement, healthcare, solar, recreational vehicles and more. PowerPay is building a national network of partners that offer our financing solutions to their respective clients/customers/patients. PowerPay originates and services all loans. We are looking for bright, energetic, self-starters to join our growing company.\r\r
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\r
EOE\r
M/F/D/V