Patient Account Representative - Voorhees, United States - Onsite Neonatal Partners, Inc
Description
Onsite Neonatal Partners, located in Voorhees, NJ, is a national 24/7 in-house neonatology practice that partners with leading hospitals across the country to develop and manage neonatology programs that focus on quality patient care.
Onsite is looking for a dedicated, full-time, 40-hour/week Patient Account Representative to join our team. Onsite Neonatal Partners offers a hybrid work option after 90 days, a comprehensive benefits package including medical, dental, vision, disability, 401K, life insurance, and much more, along with generous PTO.
***The ideal Representative maintains a positive attitude, is self-motivated and detail-oriented, and has excellent problem-solving skills to ensure the success of individuals and the organization. Our Patient Account Representative acts as a liaison between Onsite Neonatal and patients and payers for all post-care matters related to account resolution.
Responsibilities include:
Follow up on submitted medical claims for payment
- Meet productivity standards as assigned by management
- Contact insurance companies and other payers
- Contact patients for payments
- Establish payment plans with patients
- Utilize various insurance and hospital websites/portals
- Monitor unpaid claims and take appropriate action to obtain payment
- Resolve disputes with insurance companies
- Report denial trends to management
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