Jobs
>
Jacksonville

    Customer Service Manager - Jacksonville, United States - Renaissance Windows And Doors Inc

    Renaissance Windows And Doors Inc
    Renaissance Windows And Doors Inc Jacksonville, United States

    18 hours ago

    Default job background
    Description

    Job Description

    Job Description

    Customer Service Manager

    Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and setting customer satisfaction goals.

    To qualify for the role, the ideal candidate will have proven experience working in a customer service position. In addition to being an excellent communicator (written and verbal), you will also demonstrate strong leadership and interpersonal skills.

    Responsibilities:


    • Supervising day-to-day operations in the customer service department.


    • Responding to customer service issues in a timely manner.


    • Creating effective customer service procedures, policies, and standards.


    • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.


    • Maintaining accurate records and documenting all customer service activities and discussions.


    • Assessing service statistics and preparing detailed reports on your findings.


    • Hiring and training new customer service agents.

    Requirements:


    • Bachelor's degree in business administration or relevant field.


    • A minimum of 5 years of proven experience in a customer service position.


    • Proficiency in Microsoft Office and customer service software.


    • Outstanding written and verbal communication skills.


    • Good understanding of management practices and techniques.


    • Excellent leadership and interpersonal skills.

  • Rush Enterprises

    Service Manager

    1 week ago

    Rush Enterprises Jacksonville, United States

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the la ...

  • Rush Enterprises, Inc

    Service Manager

    4 days ago

    Rush Enterprises, Inc Jacksonville, United States

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the la ...

  • Thompson Hospitality

    Service Manager

    1 week ago

    Thompson Hospitality Jacksonville, United States

    ** Service Manager - Edward Waters College** · **Job Category****:** FOOD AND BEVERAGE **Requisition Number****:** SERVI004119 Showing 1 location **Job Details** · **Description** · **Who We Are:** · Thompson Hospitality is the nations largest minority-owned food and faciliti ...

  • Western Window Systems

    Service Manager

    1 week ago

    Western Window Systems Jacksonville, United States

    ** Service Manager** · **Job Category****:** Salary **Requisition Number****:** SERVI02059 Showing 1 location **Job Details** · **Description** · **Service Manager** · Managing service dept. staff including field techs, coordinator and warehouse manager · + Training all new ...

  • Rush Enterprises

    Service Manager

    3 days ago

    Rush Enterprises Jacksonville, United States

    The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the l ...

  • Trutech

    Service Manager

    1 week ago

    Trutech Jacksonville, United States

    ** Service Manager** · **Job Category****:** Outside Service Technician **Requisition Number****:** SERVI021032 Showing 1 location **Job Details** · **Description** · **Management Opportunity with an Industry Leading Wildlife Management Company** · Founded in 1984, Trutech Wi ...

  • The Goodyear Tire & Rubber Company

    Service Manager

    1 week ago

    The Goodyear Tire & Rubber Company Jacksonville, United States

    IMMEDIATELY HIRING – APPLY TODAY · Are you ready to Build a Better Future? · If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience · Details: Full Time Employment · Work Location: 250 Busch Dr. ...

  • Rush Enterprises

    Service Manager

    1 week ago

    Rush Enterprises Jacksonville, United States

    Advertised Job Description: · The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the wor ...

  • Mazzella Service

    Service Manager

    3 days ago

    Mazzella Service Jacksonville, United States

    Job Description · Job DescriptionService Manager · The Service Manager oversees the operation of the branch's crane service business. · Responsibilities · Ensure service branch location meets company sales and budget objectives through field productivity, scheduling, maximizing b ...

  • Christian Brothers Automotive

    Automotive Service Manager

    1 week ago

    Christian Brothers Automotive Jacksonville, United States

    Automotive Service Manager. Location:13918 Village Lake Circle, Jacksonville FL32258 Job Overview:This brand-new state-of-the-art facility is scheduled to open in June 2024. Interviews will begin in March 2024. As a Service Manager with Christian Bro Service Manager, Automotive, ...

  • Federal Reserve System

    Cash Services Manager

    1 week ago

    Federal Reserve System Jacksonville, United States

    **Company** · Federal Reserve Bank of Atlanta · As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the ...

  • Sciens Building Solutions

    Associate Service Manager

    1 week ago

    Sciens Building Solutions Jacksonville, United States

    THE POSITION IN A NUTSHELL · Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting g ...

  • Renaissance Windows And Doors Inc

    Customer Service Manager

    2 weeks ago

    Renaissance Windows And Doors Inc Jacksonville, FL, US, United States

    Customer Service Manager · Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and s ...

  • Sciens Building Solutions

    Associate Service Manager

    1 week ago

    Sciens Building Solutions Jacksonville, United States

    THE POSITION IN A NUTSHELL · SciensBuilding Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting g ...

  • Watsco

    IT Service Desk Manager

    3 days ago

    Watsco Jacksonville, United States

    About Us · Baker Distributing Company is one of the largest distributors of HVAC, refrigeration and food service equipment in the U.S. We have been in business for nearly 75 years; we are visionaries We are innovating the distribution industry every single day as we transform ou ...

  • NYMBUS

    Client Service Manager

    1 week ago

    NYMBUS Jacksonville, United States

    **Mission** · **At Nymbus, we believe that access, experience and value leads to great financial services for all.** · **Benefits** · **Employer Paid Medical and Dental Insurance** · **Healthcare and Dependant Care Flexible Spending Accounts** · **Nymbus Awards and Recogniti ...

  • Toyota Material Handling Systems

    AMH Service Manager

    1 week ago

    Toyota Material Handling Systems Jacksonville, United States

    Job Type · Full-time · Description · SUMMARY · Oversee Service operations to ensure that they are conducted in an accurate and timely manner and in accordance with proper procedure. Manage facility and all technicians. Interact with customers regarding their service needs. Int ...

  • Lickety Split Air, Plumbing, Electric

    Plumbing Service Manager

    1 week ago

    Lickety Split Air, Plumbing, Electric Jacksonville, United States

    Job Description · Job DescriptionLickety Split Air, Plumbing, Electric is looking to hire a Plumbing Service Manager for our growing business. If you have the technical, sales and management skills needed to build and grow a 5 star service company, then this is the job for you · ...

  • Goodyear

    Assistant Service Manager

    1 week ago

    Goodyear Jacksonville, United States

    ** Assistant Service Manager - Jacksonville, FL** · Date: Jul 26, 2021 Location: Jacksonville, FL, US, · Company: Goodyear Job Req ID: JR **Goodyear. More Driven.** · **IMMEDIATELY HIRING APPLY TODAY** · Goodyear owns and operates more than 580 tire and auto service centers n ...

  • Goodyear

    Assistant Service Manager

    2 weeks ago

    Goodyear Jacksonville, United States

    Goodyear - Jacksonville, FL [Department Supervisor] As an Assistant Service Manager at Goodyear, you'll: Effectively manage the service department; Drive and reach sales goals through guest interactions including tire and service sales; Contribute to training and development of s ...