- Manage the service department of assigned Division.
- Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers.
- Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs.
- Responsible for executing service inspections on time and resolution of system deficiencies.
- Responsible for developing a budget and meeting revenue and gross margin targets.
- Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential.
- Responsible for delivering projects within the original budgeted cost.
- Responsible for executing monthly financial performance analysis. Reports the information in an effective manner to management and takes corrective action as needed.
- Responsible for efficient asset management, such as inventory and company service vehicles.
- Responsible for building a high-performance culture to include annual performance reviews and development initiatives.
- Responsible for manpower planning and allocation.
- Responsible in part for customer satisfaction and cash collections.
- Works closely with the sales and installation teams to support the growth and profitability of the Division.
- Responsible for control and calibration of inspection, measuring, and testing equipment.
- Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives.
- Two years of experience in a service operations manager role within the fire detection, fire protection, security, or electrical environment.
- Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.
- Strong, positive team builder with leadership ability.
- Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and electrical systems.
- Strong understanding of Profit and Loss statements and key financial drivers.
- Ability to attract, develop, grow, and retain a team.
- Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
- Valid driver's license.
- Must be able to pass a background check and drug screening.
- Able to work independently.
- Excellent organizational, decision-making, and communication skills.
- Proficient in NFPA codes and standards.
- Strong computer skills; proficient at Microsoft Office.
- Knowledge of OSHA safety standards.
- Competitive salary based on qualifications.
- Paid time off plan and holidays.
- 401(k) matching.
- Short term and long-term disability.
- Medical, dental, and vision plans with options.
- Life insurance.
- Company cell phone, laptop, and vehicle.
- Professional career development opportunities.
-
Service Manager
1 week ago
Rush Enterprises Jacksonville, United StatesThe Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the la ...
-
Service Manager
4 days ago
Rush Enterprises, Inc Jacksonville, United StatesThe Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the la ...
-
Service Manager
1 week ago
Trutech Jacksonville, United States** Service Manager** · **Job Category****:** Outside Service Technician **Requisition Number****:** SERVI021032 Showing 1 location **Job Details** · **Description** · **Management Opportunity with an Industry Leading Wildlife Management Company** · Founded in 1984, Trutech Wi ...
-
Service Manager
1 week ago
Western Window Systems Jacksonville, United States** Service Manager** · **Job Category****:** Salary **Requisition Number****:** SERVI02059 Showing 1 location **Job Details** · **Description** · **Service Manager** · Managing service dept. staff including field techs, coordinator and warehouse manager · + Training all new ...
-
Service Manager
1 week ago
The Goodyear Tire & Rubber Company Jacksonville, United StatesIMMEDIATELY HIRING – APPLY TODAY · Are you ready to Build a Better Future? · If you are looking for more than a job begin your career with the tire and auto service innovation leader with over 120 years of experience · Details: Full Time Employment · Work Location: 250 Busch Dr. ...
-
Service Manager
3 days ago
Rush Enterprises Jacksonville, United StatesThe Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the world of opportunity. We are the l ...
-
Service Manager
1 week ago
Rush Enterprises Jacksonville, United StatesAdvertised Job Description: · The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records. · Rush Truck Centers opens the door to the wor ...
-
Service Manager
1 week ago
Thompson Hospitality Jacksonville, United States** Service Manager - Edward Waters College** · **Job Category****:** FOOD AND BEVERAGE **Requisition Number****:** SERVI004119 Showing 1 location **Job Details** · **Description** · **Who We Are:** · Thompson Hospitality is the nations largest minority-owned food and faciliti ...
-
Service Manager
2 days ago
Mazzella Service Jacksonville, United StatesJob Description · Job DescriptionService Manager · The Service Manager oversees the operation of the branch's crane service business. · Responsibilities · Ensure service branch location meets company sales and budget objectives through field productivity, scheduling, maximizing b ...
-
Cash Services Manager
1 week ago
Federal Reserve System Jacksonville, United States**Company** · Federal Reserve Bank of Atlanta · As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the ...
-
Automotive Service Manager
1 week ago
Christian Brothers Automotive Jacksonville, United StatesAutomotive Service Manager. Location:13918 Village Lake Circle, Jacksonville FL32258 Job Overview:This brand-new state-of-the-art facility is scheduled to open in June 2024. Interviews will begin in March 2024. As a Service Manager with Christian Bro Service Manager, Automotive, ...
-
Associate Service Manager
1 week ago
Sciens Building Solutions Jacksonville, United StatesTHE POSITION IN A NUTSHELL · Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting g ...
-
Customer Service Manager
2 weeks ago
Renaissance Windows And Doors Inc Jacksonville, FL, US, United StatesCustomer Service Manager · Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures and s ...
-
IT Service Desk Manager
3 days ago
Watsco Jacksonville, United StatesAbout Us · Baker Distributing Company is one of the largest distributors of HVAC, refrigeration and food service equipment in the U.S. We have been in business for nearly 75 years; we are visionaries We are innovating the distribution industry every single day as we transform ou ...
-
Assistant Service Manager
1 week ago
Icahn Automotive Jacksonville, United StatesIcahn Automotive Atlantic Blvd [ASM / Assistant Store Manager] As a Assistant Service Manager at Icahn Automotive, you'll: Assist in various aspects of customer care, work order and register assistance, facility maintenance, and merchandising activities; Assist the Store Manager ...
-
IT Service Desk Manager
3 days ago
Watsco Jacksonville, United StatesAbout Us · Baker Distributing Company is one of the largest distributors of HVAC, refrigeration and food service equipment in the U.S. We have been in business for nearly 75 years; we are visionaries We are innovating the distribution industry every single day as we transform ou ...
-
Plumbing Service Manager
1 week ago
Lickety Split Air, Plumbing, Electric Jacksonville, United StatesJob Description · Job DescriptionLickety Split Air, Plumbing, Electric is looking to hire a Plumbing Service Manager for our growing business. If you have the technical, sales and management skills needed to build and grow a 5 star service company, then this is the job for you · ...
-
AMH Service Manager
1 week ago
Toyota Material Handling Systems Jacksonville, United StatesJob Type · Full-time · Description · SUMMARY · Oversee Service operations to ensure that they are conducted in an accurate and timely manner and in accordance with proper procedure. Manage facility and all technicians. Interact with customers regarding their service needs. Int ...
-
Assistant Service Manager
1 week ago
Goodyear Jacksonville, United States** Assistant Service Manager - Jacksonville, FL** · Date: Jul 26, 2021 Location: Jacksonville, FL, US, · Company: Goodyear Job Req ID: JR **Goodyear. More Driven.** · **IMMEDIATELY HIRING APPLY TODAY** · Goodyear owns and operates more than 580 tire and auto service centers n ...
-
Assistant Service Manager
2 weeks ago
Goodyear Jacksonville, United StatesGoodyear - Jacksonville, FL [Department Supervisor] As an Assistant Service Manager at Goodyear, you'll: Effectively manage the service department; Drive and reach sales goals through guest interactions including tire and service sales; Contribute to training and development of s ...
Associate Service Manager - Jacksonville, United States - Sciens Building Solutions
Description
THE POSITION IN A NUTSHELLSciensBuilding Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization.
WHAT YOU'LL BE DOING (and doing well)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)