Jobs
>
Operations Manager
>
Tampa

    Operations Manager - Tampa, United States - FirstService Residential

    FirstService Residential
    FirstService Residential Tampa, United States

    4 weeks ago

    Default job background
    Full time - Regular
    Description

    Job Overview:

    The Operations Manager performs functions to support operational excellence in the business unit, and to enable property teams to deliver exceptional client service, guided by precedent and working within the limits of established policies.

    Your Responsibilities:

  • New client onboarding (start-up): Support the VP/RD delivery of the New Client Experience from an operations perspective.
  • Projects: Ensure timely, cost-effective, and quality implementation of new programs and completion of projects (Specific programs/projects for 2023/2024 include the implementation of CSS/RSS in SWFL and the implementation of the VP's Culture initiatives).
  • Training: Facilitate and/or deliver training to new RD's, CAMs, and Board Members in partnership with the local team and all Company functions.
  • Sales Process Support: Partner with BDD to do systems demos for prospective clients during the sales process
  • Continuous Improvement: Prepare and review Operational reports. Identify opportunities to improve property management operations and streamline processes to deliver exceptional service to board members and residents, maximize productivity, and minimize inefficiencies. Make recommendations to the Vice President.
  • Office Management (if applicable): Develop Standard Operating Procedures for Office operations. Manage the daily functions of the Tampa/St. Pete Office including Office Management, Mailroom, Maintenance, and Quality Control while maintaining standards of excellence for processes, and methods and personnel (direct reports or dotted line reports).
  • Budget Management: Manage the budget for the functional areas of responsibility. Monitor expenses, initiate cost reduction programs, and negotiate prices with vendors. Ensure that office operations are performed within budget parameters.
  • Business Unit Support: Invoice management, IT tickets, communication, onsite or portfolio CAM coverage, as aligned with VP and Market President
  • Industry Expertise: Maintain awareness of changes in rules, statutes or regulations and execute communication strategy in alignment with VP. Maintain CAM license.

    • Skills & Qualifications:

  • Bachelor's Degree in Business or related field from an accredited college or university.
  • Three (3+) years of experience leading diverse teams.
  • Experience managing complex business operations and implementing operational improvements; or equivalent combination of education and industry experience.
  • Must earn and maintain CAM license.
  • Must have general understanding of systems, technology, best practices and related business processes.
  • Excellent organization, motivation, leadership, and interpersonal skills.
  • Critical thinking, complex problem solving, judgment and decision making ability.
  • Excellent customer service skills and strong working knowledge of customer service principles and practices.
  • Excellent verbal and written communication skills.
  • Ability to mitigate team conflict and communication problems. Ability to facilitate team meetings effectively.
  • Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills.
  • Must have strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook. Proficiency researching the Internet.
  • Excellent analytical skills.
  • Ability to work with sensitive or confidential information.
  • Ability to prioritize work, meet deadlines and work well under pressure.

    • Physical Requirements:

  • Physical demands include the ability to lift up to 30 lbs.; Standing, sitting, walking and occasional climbing.
  • The employee is required to work at a personal computer for extended periods of time as well as talking on the phone for extended periods of time.
  • Ability to detect auditory and/or visual emergency alarms.
  • On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements.
  • Driving when necessary.
  • Ability to respond to emergencies on a timely manner.

    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Supervisory Responsibilities

  • Oversee Business Unit Violations coordinators (if applicable). Dotted line supervisory support to local members of the Market CSS/RSS team and/or reception (if applicable).

    • Additional Information:

  • Schedule: Monday-Friday 8:00am – 5:00pm

    • What We Offer:

    As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

    Disclaimer:

    The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

    #LI-MC1

    #INDCFL

    undefined
  • Gpac

    Operations Manager

    1 week ago

    Gpac Tampa, United States Full time

    Operations Manager – Building Materials · We are actively looking for an Operations Manager experienced in the Lumber and Building Materials industry to join our growing team The Operations Manager will be responsible for efficient and effective management of the day-to-day activ ...

  • BrandSafway

    Operations Manager

    1 week ago

    BrandSafway Tampa, United States

    Job Function · : Operations Management Description · A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to ...

  • BrandSafway

    Operations Manager

    2 weeks ago

    BrandSafway Tampa, United States

    A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 32,000 customers worldwide. BrandSafway was ...

  • Baker Commercial Landscaping

    Operations Manager

    3 days ago

    Baker Commercial Landscaping Tampa, United States

    $1,500.00 signing bonus available at the conclusion of 90 day employment period with approval by Division Manager review. Must show experience in commercial landscape business with proper references. · The Operations Manager is responsible for the day-to-day operation of field j ...

  • BST Global

    Marketing Operations Manager

    2 days ago

    BST Global Tampa, United States

    Summary of Duties & Responsibilities · Marketing Operations Manager plays a pivotal role in overseeing the tools, data, automation, and integrations necessary for the marketing team to function efficiently. This position is responsible for marketing analytics, CRM management, pro ...

  • Genuine Parts Company

    District Operations Manager

    2 weeks ago

    Genuine Parts Company Tampa, United States Full time

    Position Mission : · Provides division level support to the district IBS teams. Ensures growth and sustainability of the IBS program within the division. · Position Performance Measures: · IBS Customer Satisfaction, Customer Retention and Site Sustainability · IBS Contract Compl ...

  • ABM

    Area Operations Manager

    2 weeks ago

    ABM Tampa, United States Full time

    The HVAC Regional Operations Manager, reporting to the Regional General Manager, is responsible for financial operational support, including budgets, forecasts, reports, and cash management. This position will also grow. to include additional business functions such as: overseein ...

  • MUFG

    Operational Risk Management

    2 weeks ago

    MUFG Tampa, United States Full time

    Do you want your voice heard and your actions to count? · Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization ...

  • USAA

    Manager, Claims Operations

    11 hours ago

    USAA Tampa, United States

    Why USAA? Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to giv ...

  • Brandsafway Services, LLC

    Operations Manager

    2 weeks ago

    Brandsafway Services, LLC Tampa, United States

    . Provide direction and leadership to the operations team (Y&W and operations support employees) · . Manage all aspects of Inventory Control, including: · . Demand planning (based on input from and cooperation with Sales & Area Manager) Operations Manager, Operations, Continuous ...

  • LVMH

    Operations Manager

    4 days ago

    LVMH Tampa, United States

    Poste · Our Louis Vuitton store in Tampa is seeking a high caliber, operationally sound, and commercially minded Operations Manager to join its team. · Profil · Operations is a critical component of our business, fueling the success of our front of house team. The Operations M ...

  • Randstad

    Operations manager

    2 weeks ago

    Randstad Tampa, United States

    We are seeking a proactive and organized Operations Manager to oversee logistics operations in our office setting. This role involves managing transportation, warehousing, and inventory, ensuring efficient and cost-effective operations. The ideal candidate will demonstrate leader ...

  • Flagship Facility Services

    Operations Manager

    1 week ago

    Flagship Facility Services Tampa, United States

    Ensure proper staffing to meet client needs. Ensure all supplies, materials, and work performed meet the quality & budgetary standards set by the company. Maintain the operating condition and security of all tools and equipment owned, leased, or rent Operations Manager, Operation ...

  • Flagship Facility Services

    Operations Manager

    1 week ago

    Flagship Facility Services Tampa, United States

    It's fun to work in a company where people truly BELIEVE in what they're doing · We're committed to bringing passion and customer focus to the business. · Job Summary · The Operations Manager at Flagship Facility Services will be responsible for taking ownership of all custome ...

  • Custom Truck One Source

    operations manager

    2 weeks ago

    Custom Truck One Source Tampa, United States

    EXTRAORDINARY PEOPLE. EXCITING POSSIBILITIES. GREAT OPPORTUNITY. · Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, fin ...

  • Berger Transfer & Storage

    Operations Manager

    2 weeks ago

    Berger Transfer & Storage Tampa, United States

    Job Type · Full-time · Description · Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 110 years Berger is All ...

  • 00002 Citibank, N.A.

    KYC Operations Manager

    4 weeks ago

    00002 Citibank, N.A. Tampa, United States Full time

    The KYC Operations Manager is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with t ...

  • Friends of the Children

    Operations Manager

    1 week ago

    Friends of the Children Tampa, United States

    Title: Operations Manager Reports to: Executive Director Status: Full-Time, Hourly · Friends of the Children - Tampa Bay is seeking a passionate committed leader to use their expertise, vision, and operational skills as we continue to grow and serve our community. Our model is p ...

  • Yourcontractneeds

    Operation Manager

    2 weeks ago

    Yourcontractneeds Tampa, United States

    Job Description · Job DescriptionYour Contract Needs is looking for Traveling Operation Managers who manages all aspects of travel operations including for our 7 service contractor service company from moving, painting, cleaning, handyman, construction services. Your responsibili ...

  • BrandSafway

    Operations Manager

    2 weeks ago

    BrandSafway Tampa, United States

    Operations Manager · Summary · **Title:** Operations Manager · **ID:** · **Location:** Tampa, FL · **Job Function :** Operations Management · Description · A leading provider of specialized services to the global industrial, commercial and infrastructure markets, BrandSafw ...