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Anaheim

    Barista - Anaheim, United States - Hostmark Hospitality

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    Description

    ** Barista**

    ** Anaheim Marriott SuitesAnaheim, CA**

    **Job Summary**

    This position contributes to the Hotel success by providing customer service to all customers. This job creates the Marriott Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Marriott guiding principles.

    **Summary of Key Responsibilities**

    Responsibilities and essential job functions include but are not limited to the following:

    Acts with integrity, honesty and knowledge that promote the culture, values and mission of Marriott..

    Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.

    Anticipates customer and store needs by constantly evaluating environment and customers for cues.

    Delivers customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

    Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all artists during each shift.

    Maintains a clean and organized workspace so that artists can locate resources and product as needed.

    Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

    Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

    Maintains regular and punctual attendance

    **Summary of Experience**

    No previous experience required

    **Basic Qualifications**

    Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

    Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

    Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

    Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication

    Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

    Available to perform many different tasks within the store during each shift

    **Required Knowledge, Skills and Abilities**

    Ability to learn quickly

    Ability to understand and carry out oral and written instructions and request clarification when needed

    Strong interpersonal skills

    Ability to work as part of a team

    Ability to build relationships

    We are an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other characteristic protected by federal, state or local law. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. Our locations are drug-free. Background checks are required before employment begins.


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