-
Voluntary Services Specialist
2 weeks ago
Veterans Health Administration Cleveland, United StatesSummary · The VA Northeast Ohio Healthcare System is recruiting for a Voluntary Services Specialist. The Voluntary Services Specialist will function in the Center for Development and Civic Engagement (CDCE)/Voluntary Service. The incumbent has responsibilities related to the ful ...
-
Retailer Services Specialist
3 weeks ago
Ohio Department of Developmental Disabilities Cleveland, United StatesPrimary Location · :United States of America-OHIO-Cuyahoga County-Cleveland Work Locations · :Lausche Building615 West Superior AvenueCleveland Organization · :Lottery CommissionClassified Indicator:ClassifiedBargaining Unit / Exempt:Bargaining Unit Schedule · :Full-tim ...
-
Guest Services Specialist
3 weeks ago
Great Lakes Science Center Cleveland, United StatesGuest Services Specialists provide excellent and high-quality guest experiences while working as a greeter, cashier, concierge, phone operator and usher. Guest Services Specialists help guests in all aspects of their visit, from planning their day, t Guest Service, Specialist, Se ...
-
Customer Services Specialist
2 weeks ago
AlienVault Cleveland, United StatesJob Overview We are so glad you are interested in joining AT&T.Education:Job Description:LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Services Specialist can provide you with exactly that Take advantage of our paid training and wide range of car ...
-
Retail Service Specialist
20 hours ago
O'Reilly Auto Parts Cleveland, United StatesO'Reilly Automotive Mayfield Road [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas ...
-
Collections Customer Service Specialist
3 weeks ago
Javitch Block LLC Cleveland, United StatesJob Summary · Collections Customer Service Specialists are responsible for managing phone correspondence to customers and third parties, processing payment transactions and coordinating file maintenance to aid in account resolution. · Essential Duties and Responsibilities: · Cont ...
-
Guest Services Specialist
2 weeks ago
Great Lakes Science Center Cleveland, United StatesCompany Description · At Great Lakes Science Center, we make science, technology, engineering and math (STEM) come alive to feed the inner sense of curiosity for guests of all ages. We believe in the value of using real scientific challenges through opportunities to invent, desi ...
-
Patient Service Specialist
20 hours ago
Cleveland Clinic Cleveland, United States**BILINGUAL SPANISH PREFERRED**Join Cleveland Clinic's Lutheran Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Located near downtown Cleveland, you will enjoy its wide variety of shopping and d ...
-
Guest Services Specialist
2 weeks ago
Great Lakes Science Center Cleveland, United StatesJob Description · Job DescriptionCompany Description · At Great Lakes Science Center, we make science, technology, engineering and math (STEM) come alive to feed the inner sense of curiosity for guests of all ages. We believe in the value of using real scientific challenges throu ...
-
patient service specialist
3 weeks ago
Cleveland Clinic Cleveland, OH , USA, United StatesJoin Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is ranked as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside pass ...
-
Field Service Specialist
1 week ago
Epson America Cleveland, United StatesPress Tab to Move to Skip to Content Link · Location: · Cleveland, OH, US · Requisition ID: · 6744 · Company: · Epson America, Inc · The Field Service Specialist will be responsible for providing support on Epson Professional Imaging, Industrial and Commercial products reg ...
-
Patient Service Specialist
3 weeks ago
Cleveland Clinic Cleveland, United States**BILINGUAL SPANISH PREFERRED****PART TIME POSITION - PSS WILL WORK 1P-5P OR 12P-5PM, DEPENDING ON NEEDS. M-F**Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the to ...
-
patient service specialist
3 weeks ago
Cleveland Clinic Cleveland, OH , USA, United StatesWILL SUPPORT LUTHERAN'S CANCER CENTER · 1st shift with flexible start time from 8:30 0r 9:00, M-F. Four-hour days. · Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of ...
-
Field Service Specialist
2 weeks ago
Epson America Cleveland, United StatesThe Field Service Specialist will be responsible for providing support on Epson Professional Imaging, Industrial and Commercial products regarding repair, usability, serviceability, installation, training and configuration to ensure a very high level of customer satisfaction. Ens ...
-
Retailer Services Specialist
3 weeks ago
Ohio, Inc. Cleveland, United StatesJob Description **Primary Location** · : United States of America-OHIO-Cuyahoga County-Cleveland Compensation : $22.15/hour Retailer Services Specialist KQ ) **Job Duties** · The Ohio Lottery Commission is an exciting organization offering career opportunities across many diffe ...
-
patient service specialist
3 weeks ago
Cleveland Clinic Cleveland, OH , USA, United StatesProvides a comprehensive, proactive, and Patients First experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-f ...
-
patient service specialist
3 weeks ago
Cleveland Clinic Cleveland, OH , USA, United StatesProvides a comprehensive, proactive, and Patients First experience for our patients and visitors. Demonstrates outstanding customer service skills and uses evolving technology to manage a wide range of patient requests including appointment scheduling, patient registration, way-f ...
-
Specialist, Regional IT Field Services
2 weeks ago
Chipolte Mexican Grill Cleveland, United StatesCULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly IT, Field Service, Field, Spe ...
-
International Owner Services Specialist
2 weeks ago
Flexjet Cleveland, United StatesJob Description · Job DescriptionAs an International Owner Services Specialist, you are responsible for ensuring a seamless experience for our Owners. From the moment they join Flexjet you become the aviation professional for the organization to the Owner. As relationships are es ...
-
Specialist, Regional IT Field Services
3 weeks ago
Chipotle Mexican Grill Cleveland, United StatesSpecialist, Regional IT Field Services · Description · CULTIVATE A BETTER WORLD · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starti ...
Customer Service Specialist - Cleveland, United States - Rollins
Description
** Customer Service Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO16634 Showing 1 location **Job Details**
**Description**
**$15.00 Per Hour**
**ESSENTIAL SERVICE PROVIDER / HIRING NOW**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
***If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team***
**We Offer**
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Required**
High School/GED or better.
**Preferred**
Bachelors or better.
Some college or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)