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    Service Coordinator - Doral, United States - Warren Henry Automotive Group

    Warren Henry Automotive Group
    Warren Henry Automotive Group Doral, United States

    5 days ago

    Default job background
    Description

    Position Overview:


    As part of our Business Development team, the Service Coordinator is responsible for developing relationships with current and prospective clients to schedule and confirm appointments for the Service department.

    In this position, you will be working with the Service team and play a crucial role in customer retention.

    A great candidate would have good people skills and a goal-orientated mentality, who enjoys working in a fast-paced environment.


    Responsibilities:
    Connecting with current and prospective clients by listening and understanding the customers needs to schedule the appointment.

    Communicating with the service department managers and service advisors to obtain any needed information to complete an appointment and satisfy the customers needs.

    Maintaining knowledge of how to process loaners, valet services and how to properly schedule these services.


    Qualifications:
    High school diploma or General Education Degree (GED) required.
    Positive attitude and self-motivated.
    Proven experience in customer service; sales preferred.
    Must possess strong desire to set and achieve goals.
    Effective and excellent oral and written communication skills.
    Must be comfortable with public communication.
    Must be available to work flexible hours, weekends and holidays.
    Bilingual in English and Spanish preferred.

    Available Benefits
    Medical, dental and vision insurance
    Paid Time Off
    401K retirement planning with Employer Contributions
    Life and Accident Insurance (100% Employer Paid)
    Long Term Disability (100% Employer Paid)
    Tuition Reimbursement
    Legal Services

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