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Service Advisor
1 week ago
AutoNation, Inc. Fort Worth, United StatesWorking in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, youll be able to get out from behind the desk and play an active role in the service lane. AutoN Service Advisor, Service Techn ...
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Service Advisor
6 days ago
Asbury Automotive Fort Worth, United StatesAbout Asbury · David McDavid is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane a ...
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Service Advisor
3 weeks ago
AutoNation, Inc. Fort Worth, United StatesWorking in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, youll be able to get out from behind the desk and play an active role in the service lane. AutoN Service Advisor, Automotive Sa ...
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Service Advisor
3 weeks ago
AutoNation Ford South Fort Worth Fort Worth, United StatesOverview: · At AutoNation, doing whats right by the customer comes standard at 300 locations coast to coast, so its no wonder we have served over 10 million happy customers. As a Service Advisor, youll be part of a nationwide team servicing 20,000 cars a day and building custome ...
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Service Advisor
2 weeks ago
Hyman Brothers Auto Group Midlothian, United StatesJob Summary: · As a Service Advisor at Hyman Brothers Kia Auto Group, you will play a crucial role in delivering exceptional customer service for our automotive dealership in Midlothian, Virginia. You will be the first point of contact for customers visiting our service departmen ...
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Service Advisor
1 week ago
Moritz Kia Fort Worth, United StatesDo you have experience as a Service Advisor or Service Consultant? We are offering a $5,000 sign on bonus for top advisors. · Service Advisor Responsibilities · Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service ...
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service advisor
3 weeks ago
AutoNation Fort Worth, TX, United StatesAutoNation N E Loop 820 [Auto Service Technician] As a Service Advisor at AutoNation, you'll: Set, confirm and prepare for appointments with customers so they can have a great service experience; Greet customers in a friendly manner when they arrive; Determine vehicle needs based ...
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Service Advisor
3 weeks ago
MobilityWorks Fort Worth, United StatesResponsibilities: As a Service Advisor at MobilityWorks, you will have the opportunity to accomplish the following: Build and maintain the service scheduler daily, handling customer pay and warranty work. Actively manage the call strategy to engage existing customers, with a focu ...
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Service Advisor
1 week ago
Hiley Subaru Fort Worth, United StatesAt the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with m ...
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Service Advisor
3 weeks ago
Camping World Fort Worth, United StatesCamping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Camping World and Go ...
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Service Advisor
3 weeks ago
Freedom Powersports Benbrook, United StatesRideNow Powersports, a subsidiary of RumbleOn, is seeking an outgoing and personable customer service Rockstar to act as the liaison between our customers and technicians in the Service Department at our dealership in McKinney, TX. If you are a positive, upbeat, and interactive S ...
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Service Advisor
3 weeks ago
Camping World Fort Worth, United StatesJob Description · Camping World Holdings, Inc., headquartered in Lincolnshire, IL, (together with its subsidiaries) is America's largest retailer of RVs and related products and services. Our vision is to build a long-term legacy business that makes RVing fun and easy, and our Ca ...
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Service Advisor
1 week ago
Freeman Auto Group Fort Worth, United StatesJob Description · Job DescriptionService Advisor – Freeman Toyota · We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make ...
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Service Advisor
1 week ago
World Class Automotive Organization Fort Worth, United StatesJob Description · Job DescriptionExperienced Service Advisor – Planet Ford Dallas · Planet Ford Dallas is in need of a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between cus ...
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Service Advisor
2 weeks ago
Hiley Automotive Group Fort Worth, United States Full timeAt the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exceptional experiences for our customers. We strive to provide our associates with m ...
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Service Advisor
5 days ago
Westway Ford Irving, United StatesWe are looking for dedicated Service Advisors, who give 100% to the customer experience. · **What We Offer** · - Competitive pay - with generous commission earning potential · - 5,000-10,000 monthly based on performance · - Health insurance plans · - 401K plans · - Paid time off ...
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Service Advisor
1 week ago
Southern Tire Mart Fort Worth, United States Full timeThis job requires having excellent communication skills with the customer, technician as well as store management. This position requires having a sense of urgency on getting the customer repaired quickly and correctly so excellent follow up skills are a must.Responsible for prov ...
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Field Service Advisor
2 weeks ago
Shoppa's Material Handling Fort Worth, United StatesThe primary responsibility for the Field Service Advisor is to communicate with customers both internal and external, receive service calls, relay information to technicians, and keep precise records of services and transactions. Manage, coordinate, and process daily technician a ...
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Customer Service Advisor
3 weeks ago
Valvoline Fort Worth, United StatesValvoline - JobID: [Auto Service Technician] As a Customer Service Advisor at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a warm, friendly gree ...
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Customer Service Advisor
3 weeks ago
Schnitzer Steel Fort Worth, United States** Customer Service Advisor** · **Job Category****:** Retail **Requisition Number****:** TEMPL013615 Showing 1 location **Job Details** · **Description** · Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Serv ...
Service Advisor - Fort Worth, United States - RML Auto
Description
Job Description-Service Advisor Position Summary
Responsible for customer relations and service sales.
The job encompasses the proper satisfaction of customer and vehicle related problems, meeting predetermined service sales objectives and the thorough and accurate performance of designated administrative activities.
Maintains CSI Scores.The Service Advisor sells and schedules needed service work in the service department.
Essential Duties include the following. Other duties may be assigned.
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner and obtains vehicle information.
Writes up customer's vehicle problems accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or refers to test technician.
Refers to service history, inspects vehicle, and recommends additional needed service.
Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
Establishes "promised time." Checks with dispatcher, if necessary.
Obtains customer's signature on repair order; provides customer with a copy.
Establishes customer's method of payment. Obtains credit approval, if necessary.
Notifies dispatcher of incoming work.
Checks on progress of repair throughout the day.
Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
Implements and maintains a service marketing program.Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
Implements a quality control process to eliminate comebacks.
Maintains high customer satisfaction standards.
Handles telephone inquiries regarding appointments and work in process.