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    Customer Service Intern - Oklahoma City, United States - APMEX

    APMEX
    APMEX Oklahoma City, United States

    2 weeks ago

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    Description
    Job Details

    Job Location
    APMEX DOWNTOWN - Oklahoma City, OK

    Position Type
    Internship

    Education Level
    High School

    Salary Range
    $ $15.00 Hourly

    Description

    APMEX is seeking a customer service intern to join our dynamic customer service team

    The customer service intern is a great steppingstone in the career path of customer experience. We troubleshoot problems with orders, shipping, and answer questions about investing and our programs. This opportunity will get you ready to be a key player in a call center environment that utilizes multiple incoming channels and has rigorous metrics that we are held accountable to providing a best in class experience for our valued customers.

    Qualifications

    The following make a candidate a good fit for this internship:
    • A desire to help customers with a flare for de-escalation
    • Proficient in basic computer skills: Microsoft Outlook, Teams, Word, Excel and PowerPoint.
    • Self-motivated with a team mentality, we achieve together
    • Organized and one-touch resolution oriented
    • Time management skills, able to multi task and accomplish goals by a stated deadline
    • High School Diploma or higher education
    • Previous customer service experience preferred
    APMEX is a multi billion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry, while being small enough to listen to, and care, about our employees. Without their dedication, APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine Come see why APMEX was "Voted as one of the Best Places To Work in Oklahoma" for 5 consecutive years and one of the Top Workplaces by the Oklahoman. Join the family today

    Fantastic benefits provided by APMEX included for our Interns
    • Free Lunch every day
    • Lunch and Learns
    • Coffee Talks
    • Free Downtown Parking
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