- Oversee operational activities for third-party service centers and TPMs within designated territory.
- Ensure adherence to established standards, policies, and procedures across the third-party network.
- Manage and consult operations for 15-25 third-party-led sites, ensuring compliance and alignment with company objectives and contractual agreement.
- Develop and foster a professional relationship and partnership with the Third Parties; Collaborate with site leaders to address operational challenges and implement improvements.
- Work closely with Third Parties, Logistics and Planning to ensure proper receiving, sorting/repairing, and shipping of CHEP assets valuing between M, ensuring stability of territory.
- Partner with Third Party and internal functions to ensure proper preventative maintenance program for equipment and building is in place and enforced.
- Leverage operational data and systems to evaluate site performance and health, identifying opportunities for Safety improvements and additional investments to enhance efficiency and productivity.
- Initiate and track initiatives for designated territories, ensuring alignment with company goals.
- Utilize data to make informed decision around strategies for KPI improvements.
- Identify cost-savings opportunities and identify action planning to meet annual cost-savings goals.
- Utilize continuous improvement processes to enhance efficiency and reduce operational expenses.
- Lead the execution of continuous improvement and cost savings initiatives across assigned territories.
- Leverage systems data and insights from audits to identify areas for improvement and implement solutions.
- Lead and facilitate Territory training on Continuous Improvement Programs
- Assist Management with the development and initiation of action plans based on site audits and continuous improvement projects.
- Support Third Party Operations Manager (s) in negotiations around costs and volumes.
- Provide insights and data to facilitate informed decision-making during negotiation processes.
- Serve as a peer leader to third-party operations representatives, providing guidance and support.
- Share best practices and influential strategies to drive customer compliance and satisfaction.
- Lead/Facilitate training to enhance skills and ensure compliance with company standards.
- Establish and maintain a culture of compliance and adherence to industry regulations.
- Support Regional management with standardizing processes across the third-party network to ensure consistency and improve overall operational efficiency.
- Implement best practices to enhance productivity and quality at third-party sites.
- Total Supply chain cost savings (Operations & Logistics/transport)
- Safety targets
- Management of volume growth
- Third Party managed Plant performance and quality standards
- Successful adoption of new supply chain customer solutions
- Purchasing decision and/or recommendations
- Oversee operational budget/spend for sites ranging from 10 M-25 M annually.
- Travel required (30-50%)
- Managing business growth and diversification of market solutions
- Maintaining performance standards at a time of labor shortages and high labor turnover
- Must be able to communicate with all levels of an organization, both internal and external.
- Must have demonstrated success of leading cross-functional project teams
- Must have demonstrated success in negotiating skills.
- Must be able to work independently and collaborate across remote teams
- Must have experience of developing and successfully implementing continuous improvement and/or cost savings projects
- Must be willing to travel extensively and at times on short notice.
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Senior Operations Representative - Martinsburg, United States - CHEP
Description
Locations: Martinsburg, WV & Hagerstown, Maryland
The Senior Third Party Operations Representative, will play a pivotal role in overseeing operational activities for third-party service centers and TPMs (Third-Party Manufacturers). The primary responsibilities include leading and executing on cost-saving initiatives, leading operations representative training programs, ensuring compliance, and standardizing operations across the third-party network. Serving as a peer leader to third-party operations representatives, you will provide guidance on best practices and influential strategies to enhance customer compliance at third-party sites. This role requires managing and consulting operations for 15-25 third-party-led sites, leading continuous improvement projects, and leveraging data and insights from audits to identify and implement cost-saving opportunities.
Third Party Oversight:
Site Performance Evaluation & Cost Savings:
Continuous Improvement Initiatives
Negotiations:
Peer Leadership:
Standardization and Compliance:
Measures
Authority/Decision Making
Challenges
Qualifications
Essential qualifications: Bachelors degree in Supply Chain, Operations, Engineering, Business Management or similar is required.
Six Sigma Green Belt / Lean
Experience
3-5 years of manufacturing, warehouse, or distribution experience.
Skills and Knowledge
Languages
Required
English
