Employee Receivables Management - Johnson, IN, United States - Matrix Dynamics
Description
About Us:
For over 20 years, we have been providing consumers with current and reliable industry information. We support small and medium-sized businesses with a variety of intelligent products for a comprehensive online presence.
We rely on a foundation of five strong values:
SIMPLE - FAIR - EFFECTIVE - PASSIONATE - BOLD
Your Skills - What You Bring:
- You ideally have completed a commercial apprenticeship
- You have gained initial professional experience in the field of business and customer care
- You communicate in a solutionoriented, binding and professional manner with business customers
- You are highly customer and serviceoriented
- You have excellent German language skills, both written and spoken
- You are proficient in using MS Office and the internet
- You work in an organized and structured manner
Your Role - What Awaits You:
- You will be responsible for handling telephone debt management, including making collection calls
- You communicate confidently on the phone with B2B customers
- You are responsible for creating payment plans
- You handle escalated customers within the collection calls
- You work closely with the finance department
Our Benefits - What We Offer You:
- Flexible working hours
- 30 days of vacation
- Home office options
- Training opportunities & our own academy
- Modern workspaces & highquality equipment
- Table tennis & foosball table
- Subsidized canteen
- Company sports
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