- Ensures top performers occupy every seat across auxiliary departments
- Utilizes hiring practices to attract top performers for every role in Auxiliary Services, including screening exercises, interview protocols and vetting mechanisms.
- Customizes onboarding plans to ensure each new auxiliary team member is set up for success based on the unique responsibilities of their role
- Develops and executes differentiated professional development for Auxiliary staff, to build technical capacity and leadership and management acumen across departments
- Reviews annual employee survey results (AEES), performs individual pulse checks with employees across departments, and develops strategies for continuous improvement
- Attends all national professional development sessions for each of the auxiliary departments and serves as the line of communication between the national team and region/campus.
- Ensures all campus auxiliary managers attend regional and national operating mechanisms and follow national, state, and district operating procedures.
- Achieves Operational and Financial Excellence of Transportation, Child Nutrition, and Facilities & Construction
- Sets strategic and tactical leadership in the areas of Transportation, Child Nutrition (CNP), and Facilities & Construction
- Indirectly manages Transportation, CNP, and Facilities teams at each campus to provide best-in-class customer service, while achieving operational efficiency and financial targets
- Provides technical training, ongoing support, and builds the capacity of auxiliary team managers (APOs) to oversee their work effectively.
- Responsible for finding new and innovative ways to increase the effectiveness of services while reducing costs
- Manages vendor relationships in region and serves as the liaison to problem solve when outside vendors are required
- Utilizes data and in field observations to determine gaps and root causes, and partners with campus team and national partners to name action steps to close gaps.
- Works with Regional Directors of Operations (RDOs) to mentor and support Assistant Principals of Operations (APOs) on best practices, analysis, and tracking mechanisms to ensure effective monitoring of progress toward goals
- Ensures 100% of departments meet compliance requirements on an annual basis (Transportation, CNP, Facilities & Construction)
- Internalizes compliance requirements across auxiliary departments and utilizes standard operating procedures to manage execution
- Meets an "A" rating on internal CNP audits with no relevant follow-up findings from external audits by June 30
- Achieves an A rating on all Facility Quality Audits completed throughout the school year
- Ensures 95% of campus transportation routes arrive and depart on time to and from the campus throughout the school year
- Ensures 100% of employees across departments are in compliance with the State of Ohio requirements
- Conducts quarterly campus audits to ensure alignment to state guidelines and compliance
- Manages completion of audit findings or corrective action plans in all areas of auxiliary services across campuses
- Ensures all auxiliary Managers adhere to all applicable organization, local, state and federal rules, regulations and operating procedures
- Works alongside RDO to ensure adherence to safety protocols in all departments in region.
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Regional Auxiliary Services Manager - Union, United States - IDEA Public Schools
Description
Role Mission: The Regional Manager of Auxiliary Services - Greater Cincinnati manages the IDEA experience beyond the classroom, from the moment a student sets foot in our schools until a student walks the stage at graduation. The Regional Manager of Auxiliary Services works to eliminate operational obstacles that could prevent teachers and school leaders from focusing on instruction. Specifically, the Regional Manager of Auxiliary Services is responsible for achieving operational and financial excellence at every school, with a specific emphasis in the following areas: transportation, child nutrition, and facilities and construction.
Location:
This is a full-time on-site position located in Cincinnati - Preference will be given to candidates who live in the Cincinnati, or who are willing to relocate.
Travel Expectations:
Within region travel between campuses. Very low travel outside of region. If only for possible annual or bi annual org trainings.
What You'll Do - Accountabilities
Essential Duties:
Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
Has demonstrated effective outcomes and results, and wants to be held accountable for them
Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
Works with urgency and purpose to drive student outcomes
Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students
What You Bring - Competencies
Effective organization, communication, and interpersonal skills (Spanish bilingual preferred)
Exceptional organizational skills
Ability to follow written instructions
Ability to think proactively and work with minimal direction
Can handle stress well; works well under pressure and meet deadlines with a high degree of accuracy.
Demonstrates problem solving, adaptability and flexibility; can reprioritize workload due to any potential setback.
Ability to identify, evaluate and implement external services and tools to support departmental effectiveness
Leads, motivates and coordinates with a diverse group of team members across campuses
Ability to create data dashboards, graphs and visualizations that track key performance indicators
Strong financial analytical skills particularly
Excellent Microsoft Outlook, Project, Excel, Word, and Power Point skills
Required experience:
Bachelor's degree required
Experience: 6+ years of full-time professional experience required; 2+ years of full-time people management required; experience managing managers strongly preferred
Preferred experience:
N/A
What We Offer:
Compensation & Benefits:
Salaries for people entering this role typically fall between $73,955 and $90,225, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for performance pay based on organizational performance and goal attainment.
Additionally, we offer medical, dental, and vision plans, disability, life insurance, parenting benefits, flexible spending account options, generous vacation time, referral bonuses, professional development, and a 403(b) plan. You can find more information about our benefits at
* IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
Application process:
Submit your application online through Jobvite. Please note that applications will be reviewed on an ongoing basis until the position is filled. Applicants are encouraged to apply as early as possible.
Learn more about IDEA
At IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here:
IDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organization's compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at
