Jobs
>
Rustburg

    PT Customer Service Leader - Rustburg, United States - Food Lion

    Food Lion
    Food Lion Rustburg, United States

    2 weeks ago

    Food Lion background
    Description

    Address:
    USA-VA-Rustburg-1051B Village Hwy

    Store Code:
    Store 01548 Front End

    Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.


    PRIMARY PURPOSE


    To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.

    Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.


    DUTIES AND RESPONSIBILITIES

    • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
    • Greet each customer and uses his or her name whenever possible
    • Avoid personal conversations with other associates when customers are present
    • Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
    • Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
    • Ensure work station and front end area of the store has a neat and clean presentation
    • Maintains proper knowledge of all sales associate register functions and Front End accounting services
    • Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
    • Ensure the MVP savings center KIOSK is filled with paper and properly working
    • Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
    • Performs the task of the customer lead as needed to ensure service standards are maintained
    • Maintain alertness and calls for assistance when needed to service customers per service standards
    • Is courteous and helpful to other associates
    • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
    • Adhere to all company guidelines, policies and standard practices
    • Observe and correct all unsafe conditions that could cause associate or customer accidents
    • Notify QA of any cleaning issues or maintenance required on front end
    • Successfully complete computer based training (CBT) and training aid courses
    • Perform all other duties as assigned

    QUALIFICATIONS

    • High school graduate or equivalent preferred
    • Effective communication and customer service skills
    • Ability and willingness to learn multiple tasks and technical requirements of the job
    • Ability to perform the technical requirements of cashier and service center
    • Must meet minimum age requirements to perform specific job functions
    • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

    PHYSICAL REQUIREMENTS

    • Ability to use computers and other communication systems required to perform job functions
    • Perform repetitive hand and arm motions
    • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
    • Pull or push up to 75 lbs. on occasion
    • Stand 100% of the time, frequently walking short distances
    • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
    • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
    • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
    • Meet established volume activity standards for the position
    • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
    • Have sufficient visual ability to check ID cards, checks, invoices and other written documents

    BOTTLES where applicable:
    Move empty bottles and containers from the front end to the back room


    Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

    Job Requisition: 358827_external_USA-VA-Rustburg

    #J-18808-Ljbffr
  • Food Lion

    PT Customer Service Leader

    3 weeks ago

    Food Lion Rustburg, United States

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulf ...

  • Food Lion

    PT Customer Service Leader

    3 weeks ago

    Food Lion Rustburg, United States

    Address: USA-VA-Rustburg-1051B Village Hwy · Store Code: Store 01548 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...

  • Food Lion

    FT Customer Service Leader

    3 weeks ago

    Food Lion Rustburg, United States

    Address: USA-VA-Rustburg-1051B Village Hwy · Store Code: Store 01548 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...

  • LVMH

    Sales and Service Leader

    1 day ago

    LVMH Concord, United States Full time

    Poste · Sales and Service Leader - Full Time · Profil · Job ID: · Store Name/Number: NC-Concord Mills · Address: 8111 Concord Mills Blvd Suite 235, Concord, NC 28027, United States (US) · Hourly/Salaried: Hourly (Non-Exempt) · Full Time/Part Time: Full Time · Position Type: ...

  • Apex Ventures

    Personal Customer Advisor

    3 weeks ago

    Apex Ventures Rustburg, United States

    Rustburg 'INDIVIDUAL CUSTOMER ADVISOR (M/F/D) SPARKASSE HANAU INDIVIDUAL CUSTOMER ADVISOR (M/F/D) Sparkasse Hanau is the market leader in the region with a balance sheet total of approximately 6 billion euros and 650 employees in the private customer business as well as in the me ...

  • Apex Ventures

    Social Media

    4 days ago

    Apex Ventures Rustburg, VA, United States Freelance

    Remote Social Media Manager (m/f/d) on a 520€ basis in Rustburg, VA starting from · Dynamic, efficient, and innovative · Manheim Express was founded in 2020 as a digital auction platform for the commercial used car trade with its headquarters in Koblenz, Germany. It is a subsidi ...

  • Food Lion

    PT Customer Service Leader

    3 weeks ago

    Food Lion Forest, United States

    Address: USA-VA-Forest-12130 E Lynchbrg Salm Tpk · Store Code: Store 01537 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...

  • Food Lion

    PT Customer Service Leader

    3 weeks ago

    Food Lion Brookneal, United States

    Address: USA-VA-Brookneal-425 Lusardi Street · Store Code: Store 01236 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acr ...

  • Food Lion

    PT Customer Service Leader

    1 week ago

    Food Lion Bedford, United States

    Address: USA-VA-Bedford-1515 Longwood Ave. · Store Code: Store 00249 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acros ...

  • Food Lion

    PT Customer Service Leader

    1 week ago

    Food Lion Brookneal, United States

    At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulf ...

  • Food Lion

    PT Customer Service Leader

    1 week ago

    Food Lion Moneta, United States

    Address: USA-VA-Moneta-14807 Moneta Road · Store Code: Store 02174 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across ...

  • Sapphire Ventures

    A Patient Service Representative in the field of Internal Medicine

    3 days ago

    Sapphire Ventures Timberlake, United States

    About Us · North Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader in innovative practices. We are explorers at heart, constantly seeking new ideas and approaches to benefit both our patients and providers. · Our team of over ...

  • Orion Innovations

    Social worker

    4 days ago

    Orion Innovations Innovation, VA, United States Freelance

    The Mosaik-Berlin gGmbH is responsible for the promotion, rehabilitation, and employment of people with disabilities in workshops, in the employment and support area (BFB), and in vocational training. · For our employment and support area at An der Spreeschanze, we are looking fo ...

  • Quantum Ventures

    A security architect is a professional who designs and implements security systems and strategies to protect an organization's information and assets

    3 days ago

    Quantum Ventures Timberlake, United States

    Are you ready to make the world a safer place with Timberlake? · Pilz is a global provider of products, systems, and services for safe automation with around 2,500 employees. As a technology leader in automation, we have a global responsibility for the safety of people, machines, ...

  • Omega Dynamics

    Machine and plant operator

    3 days ago

    Omega Dynamics Lynchburg, United States

    With extensive experience in the German job market, renowned and future-oriented companies have trusted the personnel services of the expertum Group for 30 years. We bring together the ideas and desires of excellent candidates with the requirements of our clients for a lasting an ...

  • ZephyrTech

    Social pedagogue

    3 weeks ago

    ZephyrTech Lynchburg, United States

    We are looking for a Social Pedagogue (m/f/d) as a working manager for our residential and support services at Dorothea-Kasten-Straße 1f (ground floor) at Alsterdorfer Markt in Lynchburg. · Work environment · It is our heartfelt mission to create conditions for people with severe ...

  • Virginia MetalFab

    Part Time Receptionist/administrative Assistant

    2 weeks ago

    Virginia MetalFab Appomattox, United States Part time

    : · **Virginia MetalFab** is looking for motivated and energetic individuals to fill the role of **Part Time Receptionist/Administrative Assistant**. · **WHO YOU ARE IN THIS ROLE** · As a **Receptionist/Administrative Assistant, **your responsibilities include tasks such as answe ...

  • Bojangles'

    Bojangles Shift Leaders

    1 week ago

    Bojangles' Rustburg, United States

    Shift Leaders at Bojangles · Are you hungry for a new career? Do you thrive in a fast-paced, customer-focused environment? If you answered yes, then It's BO TIME at Bojangles · Bojangles is a leading food-service company known for its delicious menu and exceptional customer ser ...

  • DIR Holdings LLC

    Branch Manager

    5 days ago

    DIR Holdings LLC Rustburg, United States

    ProLift Rigging is a privately owned, purpose-driven industrial construction company that has a unique, opportunistic, and growth-oriented culture. · OUR PURPOSE · To acknowledge and glorify God by living in submission to Him as we steward His resources, giving Him thanks throu ...

  • Shentel

    Supervisor Drop Operations

    3 weeks ago

    Shentel Rustburg, United States

    Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to · customers in the Mid-Atlantic United States. The Company's services include: · broadband internet, video, and voice; fiber op ...