Jobs
>
Tallahassee

    Campus Retail Team Lead - Tallahassee, United States - Follett

    Follett
    Follett Tallahassee, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Join the Follett Team, where employees are valued, respected, and offered career paths throughout its many campus locations.

    Follett serves over half of the students in the United States and works with 80,000 schools as a leading provider of education technology, services, and print and digital content. We're higher education's largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and education.

    Pay Rate - $ $18.28 per hour


    Position Overview

    As a Campus Store Leader, you will support a Market Leader or Campus Store Manager overseeing store operations. You will be responsible for driving results through sales growth while delivering the highest level of brand and operational excellence throughout the store by ensuring your team delivers an engaging customer service experience.

    You will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics and store performance and support a Market Leader or Campus Store Manager with overall store operations.

    Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self. You are required to maintain an availability that meets business needs.

    Responsibilities

    Driving Results/Sales: Execute store plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. To include:

    • Execute sales promotions and special events (store, campus, community).
    • Partner with store leadership to review store financials and recalibrate goals to drive sales.
    • Operate cash registers and store systems to accept payments, place orders, and make changes adhering to safe cash handling procedures, including balancing cash drawer, preparing bank deposits, and daily opening and closing activities.
    • Maintain appropriate inventory control in alignment with store operational procedures.
    • Keep all areas of the store environment neat, clean, and organized.
    • Shipping/Receiving responsibilities.
    • Set sales floor to meet visual merchandise standards for General Merchandise and Course Materials.
    • Ensure the security of company assets and the safety of team members and customers, and adherence to company policies.
    • May review and approve store markups, markdowns, and write-offs within company guidelines.
    • Responsible for executing in-store course materials activities in collaboration with course materials leadership.

    Talent Management: Supervise the work activities of team members (FT/PT and temporary/seasonal) including:

    • Train and coach team members on company and store standards.
    • Ensure team members follow company and store policies, procedures, and standards.
    • Perform onboarding procedures for new hires.
    • Schedule team members' work hours within the store's operating budget.
    • Provide coverage for team members during breaks, lunch, vacation, or peak seasonal periods.

    Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:

    • Greet customers and answers phones to provide information, direct callers, and resolve escalated issues.
    • Drive market growth initiatives such as POS email collection.
    • Maintain service level agreements for OMS Orders.
    • Review customer feedback as provided by Market Leader or Campus Store Manager and proactively provide solutions to feedback.

    Campus Relationships: Communicate and partner with the campus to include:

    • Day-to-day communication of store operational activities.
    • Facilitate campus events.

    Other duties as assigned to support general store operations.

    Requirements

    • Associate's Degree or equivalent.
    • 0-5 years of relevant experience.
    • Academic retail experience is a plus.
    • Strong organizational, time management, and problem-solving skills.
    • Strong customer service, communication, and presentation skills.
    • Strong analytical skills and financial acumen.
    • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
    • General computer skills.
    • Travel: minimal - less than 10%.

    Full time benefits:

    • Medical, Dental, & Vison
    • Voluntary Insurance plans
    • 401k + 100% company match (up to 4%)
    • 80 hours vacation + sick days
    • 10 paid company holidays
    • Quarterly Bonus Plan

    Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

    Powered by JazzHR

    t92PiFao7C

  • 1-800-GOT-JUNK?

    Team Lead

    6 days ago

    1-800-GOT-JUNK? Tallahassee, United States

    This unique opportunity with 1-800-GOT-JUNK? Tallahassee is for someone ready to jump in with both feet and help drive this new location forward from the seat of our trucks. You will receive excellent training and work with excellent leaders, coworkers and managers to coach and g ...

  • Sevita

    Team Lead

    3 weeks ago

    Sevita Tallahassee, FL, United States Full time

    Mentor Community Services, a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. In this role, your tasks will be diversified and you will be supporting our mission. · Provide leadership and supervision t ...

  • Sport Clips

    Barber

    1 week ago

    Sport Clips Tallahassee, United States

    Sport Clips Haircuts is Hiring Hair Stylists Do What You Love. Love What You Do. · JOB DESCRIPTION · Our salon is looking for talented hair stylists who are passionate about cutting hair and making their clients look great Our team is dedicated to exceptional customer service and ...

  • Brigit Smallridge - State Farm Agent

    Account Manager

    2 weeks ago

    Brigit Smallridge - State Farm Agent Tallahassee, United States Full time

    Position Overview · If you enjoy talking to people, are driven to achieve, have a passion for being the best in a fast paced work environment and some day aspire to run your own business but don't feel ready to jump right in yet, this opportunity may be for you. The position is d ...

  • ARK Hospitality

    General Manager

    2 weeks ago

    ARK Hospitality Tallahassee, United States

    **Seize the chance to lead a dynamic team in Tallahassee, FL** · ARK Hospitality owns and operates hotels throughout the United States. Our company offers health, vision, and dental insurance; a 401K match; paid time off; and other benefits in an effort to put our people first. I ...

  • Mike Perez - State Farm Agent

    Customer Service Representative

    1 week ago

    Mike Perez - State Farm Agent Tallahassee, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • Vicki Catsimpiris - State Farm Agent

    Account Manager

    1 week ago

    Vicki Catsimpiris - State Farm Agent Tallahassee, United States

    **Position Overview**: · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Vicki Catsimpiris - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State F ...

  • Gainwell Technologies LLC

    Paralegal - Tallahassee, Fl

    2 weeks ago

    Gainwell Technologies LLC Tallahassee, United States

    Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your cont ...

  • Rack Room Shoes

    Team Lead

    3 weeks ago

    Rack Room Shoes Gadsden, United States

    23507 · Part Time · Rack Room Shoes · Job Description Summary · The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and ...

  • Rack Room Shoes

    Team Lead

    1 week ago

    Rack Room Shoes Gadsden, United States

    Rack Room Shoes - Coosa Town Center [Store Manager] As a Team Lead at Rack Room Shoes, you'll: Assist in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures; Provide leadership, g ...

  • RESOURCE PLUS OF NORTH FLORIDA INC

    team lead

    1 week ago

    RESOURCE PLUS OF NORTH FLORIDA INC Panacea, United States

    Job Description Job DescriptionResource Plus is seeking team leads for resets in home improvement stores. On job training will be provided specific to sets. Must work well on your own and on small teams. Must have experience assembling retail displays and setting merchandise to p ...

  • RESOURCE PLUS OF NORTH FLORIDA INC

    team lead

    3 weeks ago

    RESOURCE PLUS OF NORTH FLORIDA INC Quincy, United States

    Job Description · Job Description · Resource Plus is seeking team leads for resets in home improvement stores. On job training will be provided specific to sets. · Must work well on your own and on small teams. · Must have experience assembling retail displays and setting merch ...

  • FusionWorks

    Team Leader

    3 weeks ago

    FusionWorks Leon, United States

    We are currently looking for a cross-functional team leader (m/f/d) for construction and operation of electricity, gas, water, and heat supply, to start as soon as possible. · In this role, you will be responsible for leading and managing the department, as well as implementing p ...

  • Galaxy Technologies

    Administrative Manager

    3 days ago

    Galaxy Technologies Leon, United States

    Introduction The FEZ-Berlin/ State Music Academy Berlin is currently seeking a full-time Administrative Manager (m/f/d) to join our team as soon as possible in a permanent position. Are numbers, legal regulations, and administrative procedures your friends? Do you want to find me ...

  • Aurora Ventures

    Job in Switzerland: Manager Content Marketing 80%

    3 weeks ago

    Aurora Ventures Pueblo East, United States

    Job in Pueblo East: As a member of our team, you will be responsible for leading and executing the content marketing strategy to promote Pueblo East as the top hub for business and innovation in Europe. · You have a passion for creating captivating and impactful content. · YOUR R ...

  • Radiant Ventures

    Production Manager

    3 weeks ago

    Radiant Ventures Pueblo East, United States

    To strengthen our team, we are looking for you as soon as possible as: PRODUCTION MANAGER (M/F/D) YOUR FUTURE AT RINGHOFFER Fascination with movement - that's what we, the family-owned company RINGHOFFER Verzahnungstechnik in its third generation, have been focusing on since 1957 ...

  • Titan Ventures

    Teamlead Devops translates to "Team leader for Devops."

    3 weeks ago

    Titan Ventures De Leon, United States

    Position: Teamlead Devops · Company: eCommerce D2C · Location: Munich (Hybrid) · Ready for an exciting career change in a dynamically growing e-commerce company with forward-looking perspectives? · Then start your role as Teamlead Devops now: · Responsibilities: · Assuming tea ...

  • NovaWorks Solutions

    Senior Vodafone consultant

    3 weeks ago

    NovaWorks Solutions Old Field, United States

    Your entrepreneurial spirit and our technology: a perfect match · At Vodafone, we work every day towards a better future. For a world that is better connected, more inclusive, and sustainable. Because for us, technology is only as strong as the people who use it. Join us and let' ...

  • NovaWorks

    Senior Business Development Manager, utility

    3 days ago

    NovaWorks Leon, United States

    A leading solar company is seeking a German-speaking Business Development Manager / Senior Business Development Manager to sell BESS products and solutions to clients in the utility sector (Developers, EPCs, and Utility companies) in Germany, with a focus on Leon. · We welcome pr ...

  • NovaWorks

    Training for professional driver

    3 weeks ago

    NovaWorks Old Town, United States

    'Apprenticeship as a professional driver (m/f/d) in Old TownSchüller is one of the leading kitchen manufacturers in Germany and also one of the largest employers in the region. A secure job, progressive innovations, and performance are the pillars of our continuous growth. Become ...