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Carlstadt

    Franchise Development Operation Specialist - Carlstadt, United States - IN2U

    IN2U
    IN2U Carlstadt, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Job Details

    Description

    Job Description

    • Assist in leading by example: Exhibit exceptional service behaviors and ensure that every team member is also exhibiting these same behaviors
    • Assist in leading the company's day-to-day business operations by filtering all decisions through the funnel of ensuring Operational Excellence
    • Identify, solve, and implement lasting solutions to operational bottlenecks
    • Communicate and implement changes to standards, policies, and follow up on all issues with the stores.
    • Manage and update store SOP manual
    • Ensure stores have completed and implemented all current store level training programs
    • Responsible for the communication / training and follow up of all new product and promotions
    • Proficient in safety & security standards to ensure the safety of the team
    • Efficiently schedule team members on a weekly basis to achieve desired labor productivity and guest experience scores
    • Arrange and assist with the training of newly hired employees
    • Develop and execute promotions and special events to boost sales and to exceed monthly sales targets
    • Search for new supply vendors for better quality and lower cost and build a strong relationship with the vendors
    • Expertly count monthly inventory to ensure accurate end of month reporting that allows the organization to be proactive in high-level decision making and goal setting
    • Monitor and analyze sales reports and P&L

    Qualifications

    • Bachelors degree or higher in hospitality management (Preferred)
    • SCA Certification (preferred)
    • Managerial Food Handlers (Required)
    • New York City Food Handlers (Required)
    • 2+ years of multi-unit operation management experience (Required)
    • Food & Beverage experience (preferred)
    • Ability and willingness to travel up to 60% (most of site within NY and NJ, Overnight travel occasionally required)
    • Knowledge of retail or restaurant industry operations and financial reporting
    • Strong verbal and written communication skills (Bilingual Preferred: English and Korean)
    • Proficiency in Microsoft computer skills, i.e.
    • Superior analytical skills Strong analytical skills
    • Ability to keep up in a fast-paced environment
    • Strong ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment
    • Strong organizational, interpersonal, problem-solving and influencing skills
    • Experience in training and developing other leaders
    • Ability to build solid relationships and work effectively with others at all levels of an organization
    • Ability to lead, motivate, hold accountable, develop, direct, and achieve target results for a customer group, business unit or Franchise Partner(s)


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