- Write and edit high-quality and engaging operational content, ensuring consistency with writing standards and brand in style and tone.
- Publish and manage content across multiple platforms for various audience personas; conduct audits of content to ensure information is accurate and relevant.
- Manage content projects with multiple work streams; coordinate content and communication strategy discussions with key project stakeholders.
- Closely partner with departments across the firm to build strong relationships and ensure alignment on content goals and opportunities.
- Independently manage daily assignments and participate in the peer review quality control process.
- Leverage analytics to evaluate effectiveness of content and uncover opportunities for content improvement.
- Actively participate, and at times lead, team, project and/or business process meetings.
- Bachelor's degree in Communications, Management Information Systems, English or related field.
- 2 years of relevant working experience in content management, web development or related field (technical writer or internal communications).
- Experience with enterprise content management systems and web analytics, experience with Adobe Experience Manager (AEM) strongly preferred.
- Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and Adobe Acrobat Professional.
- Excellent written and verbal communication, including strong editing, grammar and proofreading skills.
- Strategic thinker with sharp analytical thinking skills and an intellectual curiosity.
- Action orientation, willingness to take the initiative, and a desire to roll up sleeves and dig into the depths of the business.
- Demonstrated ability to work cross-functionally with other departments to collaborate, facilitate, and resolve issues.
- Ability to deliver under pressure and to balance multiple high-priority assignments simultaneously.
- A commitment to constant self-improvement and a willingness to be coached.
- Enthusiastic, positive, teachable attitude. Ability to work effectively within a team environment.
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Digital Content Specialist - Charlotte, United States - TEKsystems
Description
The Digital Content Specialist, Knowledge Management is responsible for transforming the client experience by delivering and managing knowledge content for employees and advisors.
Work with business partners across the firm to create, refine, and publish knowledge content through various content management tools, and leverage data to inform content improvement decisions.
What are we looking for?We want strong collaborators who can deliver a world-class client experience.
We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Responsibilities:
Requirements:
Core Competencies:
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.
We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.
As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
