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    Bilingual Customer Service Representative - Richmond, United States - Strategic Logistics

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    Description

    Job Description

    Job Description

    We are seeking a Bilingual Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services

    Qualifications:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    Company DescriptionWe are dedicated to connecting businesses with the skilled workforce they need to thrive. As a premier staffing agency we have earned a reputation for excellence and reliability in the staffing industry.

    Company Description

    We are dedicated to connecting businesses with the skilled workforce they need to thrive. As a premier staffing agency we have earned a reputation for excellence and reliability in the staffing industry.


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