Jobs

    Network Technician - Alpharetta, United States - SSi People

    SSi People
    SSi People Alpharetta, United States

    3 weeks ago

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    Description

    This role requires coordination of IT, Field Service Representatives, and other team members for medical device systems connectivity upgrades.

    • Responsible for connecting 10K PD/IGT upgrades and new installations to the HS RSE platform.
    • Tracking top reasons for connectivity issues.
    • Preferably 3-5 years of helpdesk/support experience.
    • Experience in Customer Services or Customer Relations.
    • Strong understanding of networking concepts (CCNA level preferred).
    • Effective communication and relationship management skills, considering cultural and language diversities.
    • Self-motivated and independent worker. Requires minimal guidance for daily tasks and general directions for new projects.
    • Excellent organizational skills with the capacity to manage multiple tasks simultaneously.
    • Collaborative team player with strong analytical and problems-solving abilities.
    • Capable of cross-functional collaboration and coordination.
    • Proficient in prioritization and time management.
    • Skilled at relationship management, applying influence to overcome obstacles.
    • Demonstrated proficiency in Microsoft Excel and handling extensive data sets.


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