- Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
- Ensure staff utilizes service excellence standards by asking effective questions and building relationships to provide a memorable member experience and deepen connections at every touch point.
- Ensure staff become a trusted advisor to members by presenting the features and benefits of UNFCU's products and services that will best satisfy their current and future needs.
- Ensure the delivery of high-quality service to members in a branch environment by making sure they are served effectively and promptly.
- Oversee smooth operations of the branch by ensuring adequate staffing.
- Select, develop, train, coach, evaluate, and motivate staff to maximize performance and foster a service culture.
- Administer staff performance snapshots. Promote teamwork and cooperation within the Branch and across the Credit Union.
- Ensure staff complies with applicable regulations and UNFCU policies and procedures.
- Maintain updated and well-documented Branch Controls.
- Develop and implement effective processes and workflow adjustments to increase efficiencies.
- Develop policies and procedures and keep staff abreast of any updates.
- Prepare and maintain records of employee productivity, sales tracking, quality control and attendance.
- Perform Branch audits of all monetary instruments and ensure Branch is reconciled and balanced daily.
- Review activity reports and make recommendations for improvements and development of goals.
- Manage and oversee Remote Deposit Capture processors for mobile banking, which includes Deposit Review processing for ATM deposit reconciliation.
- Manage, maintain, and monitor in-house and off-site Automated Teller Machines, with cash handling, reconciliations and auditing. Contact NCR for servicing ATMs as needed. Collaborate with IT in configuring new ATMs and troubleshooting related technical issues. Provide up and downtime status of ATMs.
- Serve as the CU primary contact with vendors such as NCR, CO-OP, FDR, BRINKS cash handlers, CXI, Glory, The Federal Reserve Bank of NY and of Minneapolis, and US Treasury (for Counterfeit Bills). Maintain knowledge of Victor Client (Security Surveillance Cameras) System.
- Contribute to, and on occasion lead cross-functional project teams as requested and act as primary contact for vendors whose products support branch activity.
- Act as signatory on drafts; approve and override Teller transactions.
- Respond to Branch alarm during non-business hours.
- Uphold UNFCU's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures, including:
- Maintain awareness of and report suspicious activity
- Complete all relevant BSA reports promptly and accurately (e.g., CTRs, SARs)
- Complete annual BSA/AML/OFAC training
- Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.
- Perform additional responsibilities as assigned.
- High School Diploma required; college coursework preferred
- 10 years of progressive financial services experience in a retail banking environment, including at least 2 years of management experience with sales, service and operations accountability
- Previous representative and/or teller experience desired
- Notary public required or must be obtained within 90 days
- Medallion stamp authorization to be obtained within 180 days
- Excellent leadership and coaching skills
- Excellent communication skills
- Proficiency in Microsoft Office and the ability to learn and use other job-related applications
- Strong research and analytical skills
-
Branch Manager
3 days ago
Aurora Ventures Dutch Island, United StatesOver het bedrijf · WIE WE ZIJN · Ons bedrijf is gespecialiseerd in de handel en opslag van goud, zilver, platina en palladium en is met ongeveer 130 medewerkers een van de marktleiders in Duitsland. Ons hoofdkantoor is het "Goldhaus" in München. Wij adviseren en handelen in edelm ...
-
Branch Manager
1 week ago
New Castle Building Products Long Island City, United StatesJob Details · Job Location · Long Island City - Long Island City, NY · Are you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships. · New Castle Building Products ...
-
Branch Manager
5 days ago
New Castle Building Products Long Island City, United StatesJob DetailsJob LocationLong Island City - Long Island City, NYAre you a team player, with a strong social orientation? We are looking for someone who can thrive in a fast paced, multi-tasking environment involving lots of relationships.New Castle Building Products (NCBP) is a ful ...
-
Branch Manager
3 weeks ago
Ponce Bank Astoria, United StatesImpact · The Branch Manager role is instrumental in driving the success of the branch by providing strategic leadership, fostering a culture of excellence, and ensuring operational efficiency. The Branch Manager serves as a key figure in achieving organizational goals and maintai ...
-
Branch Manager
3 weeks ago
East West Bank New York, United StatesIntroduction · Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and communit ...
-
Branch Manager
2 days ago
Popular New York, United StatesAt Popular, we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Ou ...
-
Branch Manager
1 week ago
Relyonpdi New York, United StatesWe are looking for a Branch Manager to join our growing team. · At PDI, our goal is to always be committed to providing quality products with prompt, efficient, courteous service in all segments of our business. We pride ourselves on keeping the flexibility of procedures and poli ...
-
Branch Manager
1 week ago
Key Bank New York, United StatesBranch Manager - Pearl River, NY page is loaded **Branch Manager - Pearl River, NY** · **Branch Manager - Pearl River, NY** · locationsPearl River, NY time typeFull time posted onPosted 6 Days Ago job requisition idR-5917 **Location:** · 93 N Middletown Rd - Pearl River, New Y ...
-
Branch Manager
2 weeks ago
Lake Shore Sa New York, United States4/23/2021 · Branch Manager · Tracking Code Job Description A company with a record of growth and success in the Western New York region, Lake Shore Savings Bank has enjoyed 127 years of business. Lake Shore Savings has 11 branches spread between Erie and Chautauqua counties and ...
-
Branch Manager
3 weeks ago
Sixt New York, United StatesBack to results · Branch Manager · Branches & Operations · full-time New York · Apply now · Apply now · * Intro · * Your role · * What we offer · * What you bring · Join Team Orange, we value customer excitement above all else · Who we are: · SIXT Rent a Car stands for exciting m ...
-
Branch Manager
20 hours ago
Laufer Group International New York, United StatesCompany · Headquartered in New York withanother 7 offices in the United States and dedicated partners strategically located throughout the world, Laufer Group International has the expertise, resources, and market knowledge to provide customers with true global logistics soluti ...
-
Branch Manager
2 weeks ago
NEDCO New York, United States** Branch Manager** · Company: · Nedco · Location: · Chatham, ON · Type: · Full-time · Description: · For 100 years, Nedco has been a cornerstone in the electrical industry. With branches across Canada, Nedco is pleased to offer one-stop shopping for a wide range of qualit ...
-
Branch Manager
2 weeks ago
Key Bank New York, United StatesLocation: · 2600 Route 55 - Poughquag, New York 12570 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of provid ...
-
Branch Manager
2 weeks ago
J.D. Irving New York, United States???? Protrans ???? ? ? ? Requisition # · **BRANCH MANAGER** · **Protrans Personnel Services Inc. is a full-service recruitment agency specializing in transportation, warehousing and distribution, light manufacturing and administrative placements. We provide businesses with huma ...
-
Branch Manager
2 weeks ago
LandCare New York, United States** Branch Manager** · **Job Category****:** Branch Staff · **Requisition Number****:** BRANC002603 · Showing 1 location · **Job Details** · **Description** · **Were a growing company with a footprint that spans the country** · * 2,000 Employees coast to coast · * 55+ Locations ...
-
Branch Manager
3 weeks ago
Banco Popular Puerto Rico New York, United StatesDate: May 24, 2024 · Location: · New York, NY, US, 10011 · Company: Popular · Workplace Type: On-site · Branch Manager · AtPopular,we offer a wide variety of services and financial solutions to serve our communities in Puerto Rico, United States & Virgin Islands. As employe ...
-
Branch Manager
2 weeks ago
FreightTAS LLC New York, United StatesPosition Summary · This key position within the International Freight Forwarding Group will have a direct impact to the commercial success of a high-volume IFF branch. The position aids the Regional VP and Product Leaders in formulating and administering organizational policies ...
-
Branch Manager
2 weeks ago
ATTIJARIWAFA BANK New York, United StatesTo deliver exceptional retail business performance through powerful leadership of Branch · Responsible for the overall performance of the branch and achieving specific sales. Service and operational rigor target · To provide expert support and advice to High Net worth & Premier c ...
-
Branch Manager
2 weeks ago
Jet Direct Mortgage New York, United States**Branch Manager** · Sales All, New York Minimum Experience **Senior Manager/Supervisor** The Mortgage Banker Branch Manager (MBBM) proactively oversees MLOs that solicits new residential mortgage business. In this on-going Mortgage Banker Branch Manager role, that you would con ...
-
Branch Manager
3 days ago
Glacier Supply Group New York, United StatesOverview: · Glacier Supply Group is seeking a dedicated and experienced Branch Manager to lead our Seattle branch. The ideal candidate will be responsible for developing and managing business operations to ensure customer and employee satisfaction, maintaining a professional imag ...
Manager, Long Island City Branch - United Nations FCU
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Why join this teamThis position is onsite:
NYC Salary Range - $95,000 - $115,000 annually; compensation is commensurate to geographic location.
Oversees the daily operations of the branch, the safekeeping of cash and monetary instruments and compliance with applicable regulations and UNFCU policies and procedures. Utilizes service excellence standards to supervise, coach, motivate, and develop team to establish and maintain effective member relationships. Ensures the delivery of high-quality member service. Develops and maintains relationships with key individuals in United Nations organizations in order to facilitate operations. Upholds UNFCU's mission and core values by promoting teamwork, developing staff, and leading by example. Drives achievement of corporate and branch goals and objectives. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct.
What you'll do
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.