- Directing and coordinating all service activities locally and regionally.
- Create and implement policies and procedures for service, notation, and follow up processes.
- Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Improves the service workflow by analyzing current trends.
- Completes national service operational requirements by scheduling and assigning employees; and following up on work results.
- Maintains national service staff by recruiting, selecting, orienting, and training employees.
- Maintains national sales staff work results by counseling and disciplining employees, and planning, monitoring, and appraising job results.
- Demonstrate active listening, rapport building, empathy and solutions-focused problem solving when engaging with clients and staff.
- Assisting Service Agents with effectively identifying other needs in client conversations so we can connect with our other departments to assist (i.e.: Life, Benefits, Title, Business).
- Licensed in Property and Casualty
- Minimum of 3 years of experience as a manager
- Minimum of 5 years of service experience
- Bachelor's degree in marketing or business administration (preferred, not required)
- Proven track record of positive team management and performance
- Strong communication, coaching and leadership skills.
- Ability to create and implement a Service plan.
- Ability to meet sales goals by monitoring progress using data reports.
- Ability to analyze sales data.
- Strong presentation skills.
- Management and leadership skills.
- Strong organizational and leadership skills.
- The ability to review and decipher data for growth and coaching uses.
- Knowledge and ability to complete production and compliance audits on a monthly basis for Service Team.
- Employee Health Benefits (medical, dental, vision)
- 401k Retirement Plan
- Employer-Paid Group Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Bereavement
- Gym Membership Reimbursement
- Employee Referral Bonus
-
Service Team Lead
3 weeks ago
Choice Financial Group Virginia Beach, United StatesCHOICE FINANCIAL GROUP LLC is an EEO employer - M/F/Vets/DisabledJob Overview:The Service Team Leader will be responsible for leading and facilitating the growth and production of all Personal Lines Service agents in all states. The person in this position needs to be strongly fo ...
-
Utility Team Lead
2 weeks ago
Westminster Canterbury Virginia Beach, United StatesWHAT YOU WILL DO: · Under the guidance of the Executive Chef, this position is responsible for the general oversight of the utility team. This position ensures that the kitchen sanitation and washing of pots and dishes in accordance with current applicable federal, state, local s ...
-
Utility Team Lead
1 week ago
Westminster Canterbury Virginia Beach, United StatesWHAT YOU WILL DO: · Under the guidance of the Executive Chef, this position is responsible for the general oversight of the utility team. This position ensures that the kitchen sanitation and washing of pots and dishes in accordance with current applicable federal, state, local s ...
-
Acute Care APP Team Lead
2 weeks ago
Sentara Virginia Beach, United States Full timeCity/State · Virginia Beach, VA Overview · Work Shift · First (Days) (United States of America) Job Summary · Sentara Virginia Beach General Hospital is seeking an experienced, motivated APP Team Lead for their busy Trauma Service. Located in the Coastal Virginia region, ou ...
-
Team Lead- London Bridge Rd
1 week ago
Learning Care Group Virginia Beach, United States Full timeThis is more than just a daycare job. It's a journey, where you learn, grow, thrive—and play—every day. Are you a teacher ready for your next step? Being a Team Lead at a child care center is something special. We're hiring and we want difference makers who will inspire children ...
-
Team Lead, Clinical Support
1 week ago
Sentara Healthcare Virginia Beach, United StatesCity/State · Virginia Beach, VA · Overview · Work Shift · First (Days) (United States of America) · Velocity Urgent Care (now solely owned by Sentara Health) is actively looking for a qualified Clinic Team Lead. As a Clinic Team Lead with Velocity, you will work directly wit ...
-
Front Office Team Lead
1 week ago
Capital Vacations Virginia Beach, United States* Hotel or Resort Experience Needed · * Preferred understanding of RCI & SPI (Check-in system) · Opportunity for career advancement in a fast-paced, growth-oriented organization · Below are just some of the benefits you'll receive: Competitive Salary · Paid Time Off and Paid H ...
-
Collections Team Lead
2 weeks ago
LoanCare Virginia Beach, United StatesOverview: · This is an onsite role in our Virginia Beach Campus, 3637 Sentara Way Virginia Beach, VA · Responsible for assisting in the supervision of the collection staff to include monitoring calls and providing feedback. In addition the team lead is responsible for call over ...
-
Team Lead, Clinical Support
2 weeks ago
Sentara Healthcare Virginia Beach, United StatesThe Clinical Team Lead collaborates with the Assistant Practice Manager and the Practice Manager to ensure the efficient and effective clinical operations of a practice. Assumes responsibility and accountability for daily clinical operations. Support Clinical, Team Lead, Support, ...
-
Team Lead
2 weeks ago
Glidewell Newport Beach, United StatesDescription · Position at Glidewell Dental Essential Functions : Guides team members in the execution of duties and responsibilities according to established protocols and procedures. · Trains and mentors new and current team members in areas of policies, procedures, problem s ...
-
Team Lead, Clinical Support
2 weeks ago
Sentara Virginia Beach, United StatesCity/State · Virginia Beach, VA Overview · Work Shift · First (Days) (United States of America) Velocity Urgent Care (now solely owned by Sentara Health) is actively looking for a qualified Clinic Team Lead. As a Clinic Team Leadwith Velocity, you will work directly with a Pro ...
-
Medical Receptionist Team Lead
1 month ago
Complete Women's Care Virginia Beach, United States Full timeWe are looking for a motivated Team Lead with impeccable customer service skills, leading the way to an exceptional patient experience. Multi-tasker with incredible attention to detail who has a primary interest in working in the administrative functions of our medical practice. ...
-
Medical Receptionist Team Lead
4 weeks ago
Complete Women's Care Virginia Beach, United States Full timeWe are looking for a motivated Team Lead with impeccable customer service skills, leading the way to an exceptional patient experience. Multi-tasker with incredible attention to detail who has a primary interest in working in the administrative functions of our medical practice. ...
-
Team Lead
3 weeks ago
REI Virginia Beach Norfolk, United StatesThe Customer Service Team Lead ensures each customer we meet has the highest quality interaction possible. The Customer Service Team Lead interacts with customers daily to ascertain their needs, highlight the benefits of the products, and make recommendations that address and ful ...
-
Team Lead, Patient Dining Associate
2 weeks ago
Sentara Virginia Beach, United StatesCity/State · Norfolk, VA Overview · Work Shift · Rotating (United States of America) Sentara Leigh Hospital is hiring a Full-time Team Lead, Patient Dining Associate · This is a full-time position with rotating shift hours located in Norfolk, VA. · Job Requirements: · High ...
-
Team Lead
3 weeks ago
REI Virginia Beach Norfolk, United StatesJob Description · Job DescriptionThe Customer Service Team Lead ensures each customer we meet has the highest quality interaction possible. The Customer Service Team Lead interacts with customers daily to ascertain their needs, highlight the benefits of the products, and make rec ...
-
Security Team Lead at Sentara Independence
2 weeks ago
Sentara Healthcare Virginia Beach, United StatesCity/State · Virginia Beach, VA · Overview · Work Shift · Rotating (United States of America) · Sentara Independence is hiring a Full-time, Rotating Shift, Security Team Lead. · Requirements: Driver's License - Virginia Department of Motor Vehicles (VDMV) Required · High S ...
-
Azure Integration Developer Team Lead/Developer
3 weeks ago
Two Connect Virginia Beach, United StatesTwoConnect, an award-winning Microsoft Gold Integration Partner since 1995, is seeking to hire a Microsoft Integration Team Lead/Developer (with Azure and/or BizTalk) with good communication skills. This job can be done remote from anywhere. · You will use your agile-based softw ...
-
REACH Community Health Educator Team Lead TQT
4 weeks ago
AmeriCorps Virginia Beach, United StatesREACH Community Health Educator Team Lead TQT · REACH AMERICORPS PROGRAM OVERVIEW REACH (Regional Engagement to Advance Community Health) AmeriCorps, a program of the Institute for Advanced Learning and Research (IALR), is dedicated to expanding capacity for public health servic ...
-
Logistics Team Lead
2 weeks ago
Givens Chesapeake, United States PermanentLogistics Team Lead – Experienced in Truck Brokerage · Givens Logistics is looking to grow our Logistics team and is seeking a knowledgeable and experienced logistics professional with a proven track record working in truck brokerage. This person would supervise a team of Logisti ...
Service Team Lead - Virginia Beach, United States - Choice Financial Group
Description
CHOICE FINANCIAL GROUP LLC is an EEO employer - M/F/Vets/Disabled
Job Overview:
The Service Team Leader will be responsible for leading and facilitating the growth and production of all Personal Lines Service agents in all states. The person in this position needs to be strongly focused on customer service, coaching for results, product knowledge and efficiency. The Service Team Leader should have experience in servicing clients and leadership in the insurance industry.
Responsibilities and Duties:
