Jobs
>
Portland

    Business Analyst III - Portland, United States - CodeForce

    CodeForce
    CodeForce Portland, United States

    2 weeks ago

    Default job background
    Description
    Summary


    Our client is seeking a 'ARCOS Business Analyst/System Administrator' who can act as a liaison between IT, the business, and vendor to elicit, document, analyze, and validate processes, problems, and requirements for enhancement of existing system.

    Provides Tier 2 support for incident resolution and request fulfillment and determines escalation.
    Works with represented (union) and non-represented (non-union) staff.
    The candidates must 5 or more years of relevant experience and an ARCOS expert. Prefer experience in or knowledge of crew management and/or outage response.

    The resource will be primarily doing solo work as ARCOS Subject Matter Expert on IT Grid Support team (currently 8 members) and will work with other IT and business partners to accomplish work.

    The resource will be on a Day 2 support for ARCOS automated Crew Callout application project.

    Mostly WFH but occasionally will need to meet with business partners in the field (at least once a quarter, possibly monthly) It would be great if we have a local candidate.

    However, that is not mandatory. Remote is good too if we have the right candidate for the job.

    Roles & Responsibilities


    Brief Job Description:


    Acts as a liaison between IT, the business, and vendor to elicit, document, analyze, and validate processes, problems, and requirements for enhancement of existing system.

    Maintains, integrates and implements software applications within the organization to ensure smooth, stable, successful, and timely implementation of updates to system.

    Provides Tier 2 support for incident resolution and request fulfillment and determines escalation. Works with represented (union) and non-represented (non-union) staff.

    Business Analysis -


    Takes responsibility for investigative work to determine business requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change.

    Applies and monitors the use of modelling and analysis tools, methods and standards, giving special consideration to business perspectives.

    Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies.

    Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

    Customer Service Support -

    Responds to common requests for service by providing information to enable fulfilment. Promptly allocates unresolved calls as appropriate. Maintains records, informs users about the process and advises relevant persons of actions taken.
    Sales Support -

    Communicates effectively with clients by telephone and writing and in person.

    Assists in the provision of customer service, including technical advice and guidance on matters bearing on the successful use of products and services.

    Assists in devising solutions to client requirements and solves straightforward problems.

    Application Support - Maintains application support processes and checks that all requests for support are dealt with according to agreed procedures.

    Uses application management software and tools to investigate issues, collect performance statistics and create reports.
    Problem Management

    • Initiates and monitors actions to investigate and resolve problems in systems, processes and services. Determines problem fixes/remedies. Assists with the implementation of agreed remedies and preventative measures.
    Incident Management

    • Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution. Escalates unresolved incidents. Facilitates recovery, following resolution of incidents. Documents and closes resolved incidents according to agreed procedures.
    Software Configuration -

    Configures software and equipment and tests platform-specific versions of one or more software products.

    Reports the outcome of testing and identifies potential improvements to the process and to the software products according to agreed designs and standards.


    Project:
    Day 2 support for Client automated Crew Callout application.


    Team:


    Primarily solo work as Client Subject Matter Expert on IT Grid Support team (currently 8 members) and will work with other IT and business partners to accomplish work.

    Minimum Qualifications


    Education requirements:
    Bachelor's degree in business, computer science, engineering, management or other related field or equivalent experience.

    # of Years of Experience:

    Typically five or more years in related field. Prefer experience in or knowledge of crew management and/or outage response.


    Required Skills:
    Intermediate knowledge of business analysis framework
    Advanced knowledge of discovery techniques and requirements definition
    Advanced knowledge of requirements documentation
    Intermediate knowledge of client relationship management techniques and client service models
    Intermediate knowledge of business process improvement frameworks
    Intermediate knowledge of change management including opportunity and benefits recognition
    Advanced customer focus skills
    Advanced accuracy skills
    Advanced oral and written communication skills
    Advanced interpersonal skills
    Advanced decision-making skills
    Intermediate analytical thinking skills
    Working knowledge of change-management processes

    #J-18808-Ljbffr
  • BizTek People, Inc. | APA International Placement Consultants

    Technical Business Analyst III

    1 week ago

    BizTek People, Inc. | APA International Placement Consultants Portland, United States

    Job Description · This specific work effort is to gather detailed requirements needed for a Project Portfolio Management System. · We have high level requirements gathered already. We need a BA to review them and then gather further detailed project/program, portfolio, and report ...

  • OnPoint Community CU

    Financial Analyst III

    1 week ago

    OnPoint Community CU Portland, United States

    Montgomery Park, 2701 NW Vaughn St, Portland, Oregon, United States of America · Req #248 · Tuesday, May 21, 2024 · Overview · Land at OnPoint, where you will make a difference every day Be part of an organization that cares about our members, our community, and each other. At O ...

  • Everest Consultants

    Business Analyst III

    3 weeks ago

    Everest Consultants Portland, United States

    Job Title: Business Analyst IIIDuration: 8-month contract (possible extension)Location: Portland, ORPay Range: $ $ · 62.97 per hour · The Business Analyst will play a key role in streamlining and standardizing project and portfolio management within the team. They will gather h ...

  • City of Portland

    Applications Analyst III

    4 weeks ago

    City of Portland Portland, United States

    Transfer List. The purpose of this posting is to gather interest for future opportunities. Please note there may not be an existing vacancy at the time of your submission. You will be notified when your lateral transfer materials are submitted to a b Application, Analyst, General ...

  • YO HR CONSULTANCY

    Technical Business Analyst III

    1 week ago

    YO HR CONSULTANCY Portland, United States

    Job Description · Job DescriptionExperience: 7-10& years · Top 3 Must-Haves (Hard and/or Soft Skills):1. Requirements gathering background with IT integrations and IT application implementations.2. Someone proficient in conflict management and prioritization of requirements3. Hig ...

  • DISH Network L.L.C

    Business Operations Analyst III

    2 weeks ago

    DISH Network L.L.C Portland, United States

    DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and pro Operations Analyst, Business ...

  • The Standard

    Business Analyst III/IV

    2 weeks ago

    The Standard Portland, United States

    At The Standard, you'll join a team focused on putting our customers first. · Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across t ...

  • National Guard Employment Network

    Business Operations Analyst III

    2 weeks ago

    National Guard Employment Network Portland, United States

    Job Description · Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, li ...

  • DISH Network L.L.C

    Business Operations Analyst III

    4 weeks ago

    DISH Network L.L.C Portland, United States

    **Company Summary** · DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, a ...

  • Cambia Health Solutions, Inc

    Medicare Compliance Analyst II or III

    5 days ago

    Cambia Health Solutions, Inc San Francisco, United States Permanent

    Compliance Analyst II or III · Work Remotely from Oregon, Washington, Idaho or Utah · Primary Job Purpose · As a member of the Compliance team, the Compliance Analyst is responsible to deliver an effective compliance program. They design, implement, deliver, measure and refine ac ...

  • Cambia Health Solutions, Inc

    General Compliance Analyst II or III

    5 days ago

    Cambia Health Solutions, Inc San Francisco, United States Permanent

    General Compliance Analyst II/III · Work Remotely from Oregon, Washington, Idaho or Utah · Primary Job Purpose · As a member of the Compliance team, the Compliance Analyst II/III is responsible to deliver an effective compliance program. They design, implement, deliver, measure a ...

  • Cambia Health Solutions

    Medicare Compliance Analyst II or III

    1 week ago

    Cambia Health Solutions Portland, United States

    Compliance Analyst II or III · Want to apply Read all the information about this position below, then hit the apply button. · Work Remotely from Oregon, Washington, Idaho or Utah · Primary Job Purpose · As a member of the Compliance team, the Compliance Analyst is responsible ...

  • The Standard

    FP&A Financial Strategy Analyst III

    3 weeks ago

    The Standard Portland, United States

    At The Standard, you'll join a team focused on putting our customers first. · Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across t ...

  • The Standard

    FP&A Financial Strategy Analyst III

    1 week ago

    The Standard Portland, United States

    At The Standard, you'll join a team focused on putting our customers first. · Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what's right – across t ...

  • APR Staffing

    Business Analyst III

    3 weeks ago

    APR Staffing Tualatin, United States

    Job Title: Business AnalystJob #: 3268 · Duties: · Business Analyst support for corporate Digital Channels, iuncluding Mobile apps an the Public Facing portion of the corporate Website. Support includes both project and production support work. · Required Skills · Is utilitie ...

  • Adecco USA

    Securities Claims Analyst III Pipeline

    3 weeks ago

    Adecco USA Beaverton, United States

    We are seeking a highly motivated individual who is dedicated to quality and efficiency in claims processing. If you meet the qualifications listed below and are interested in joining a dynamic team, please submit your resume for consideration. · JOB RESPONSIBILITIES · Follows ...

  • ZoomInfo Technologies LLC

    Revenue Accounting Analyst III

    1 week ago

    ZoomInfo Technologies LLC Vancouver, United States

    Job Description · Job DescriptionAt ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choic ...

  • The Adecco Group

    Securities Claims Analyst III Pipeline

    4 weeks ago

    The Adecco Group Beaverton, United States

    We are seeking a highly motivated individual who is dedicated to quality and efficiency in claims processing. If you meet the qualifications listed below and are interested in joining a dynamic team, please submit your resume for consideration. JOB Claims Analyst, Pipeline, Claim ...

  • Adecco USA

    Securities Claims Analyst III Pipeline

    2 weeks ago

    Adecco USA Beaverton, United States

    We are seeking a highly motivated individual who is dedicated to quality and efficiency in claims processing. If you meet the qualifications listed below and are interested in joining a dynamic team, please submit your resume for consideration.JOB RESPONSIBILITIESFollows written ...

  • Cambia Health Solutions

    General Compliance Regulatory Consultant

    3 weeks ago

    Cambia Health Solutions Portland, United States

    General Compliance Analyst II/III · Work Remotely from Oregon, Washington, Idaho or Utah · Primary Job Purpose · As a member of the Compliance team, the Compliance Analyst II/III is responsible to deliver an effective compliance program. They design, implement, deliver, measur ...