Jobs
>
Nashville

    Event Operations Manager - Nashville, United States - EES

    EES
    EES Nashville, United States

    3 weeks ago

    Default job background
    Arts / Entertainment / Publishing
    Description

    POSITION SUMMARY:

    The Operations Manager (Meetings) is responsible for providing quality service in managing and coordinating the execution of all assigned programs. Although this position will be focused on meeting planning, it will also occasionally oversee special events. Operations Managers are the main client point of contact (other than sales) and manage the overall expectations and experience; they will also oversee coordinators and on-call staff who are assigned to specific events. This position will oversee 8-12 clients simultaneously.

    ROLES AND RESPONSIBILITIES:

    • Ability to create or manage the creation of Proposals for already booked business as the account lead.
    • Ability to create Service Agreements with Exhibit A (outlining services) and any Amendments or Addendums.
    • Work with your supervisor to create the event workflow once a client is assigned.
    • Be comfortable managing the team as lead for events (other ops colleagues, COO, CEO, etc.).
    • Understand and manage financial worksheets and all budgeting components for each event from start to finish and closeout – tracking and maintaining financial solvency for both EES and clients.
    • Clear, concise and consistent client communications throughout the process (calls, meetings, emails) of managing a client and/or event.
    • Upon receipt of file, confirm venues and resources to be used to provide the service to the client, keeping accurate records and documentation of all conversations and managing your workflow.
    • Manage or produce detailed and professional Master Documents / Schedules of Services (all components) to be distributed in a timely manner prior to beginning of program to all staff, venues, vendors, etc.
    • Work with your supervisor to coordinate all program staffing needs and ensure all hired on-call staff members are adequately prepared and briefed on the program.
    • Manage the coordination and contracting with all vendors for each of the event elements.
    • Establish, maintain and continually update records of client activities within NetSuite and Viper with client requests, changes, additions and deletions.
    • Throughout the pre-production stage, maintain high-level personal contact with the client for the purpose of quality control, grow the program opportunities and complete client satisfaction.
    • Interface with the client on-site throughout the event as needed.
    • Ensure the profitability of each client program meets company and contract goals.
    • Work in tandem with our marketing and production teams to create unforgettable experiences and branding opportunities for our clients.
    • Participate in site inspections as required by sales and clients.
    • Other duties as assigned.

    REQUIREMENTS:

    • Submission of cover letter including the following information:
    • Why do you love and want to work in the events/hospitality industry?
    • What is your Unique Ability (professionally, what do you do better than anyone else)?
    • Describe a way you live your full, bright life outside of work (see below core value).
    • Tell us your top 3 bucket list travel destinations or experiences (while we cannot guarantee you'll experience them if joining our team, this helps us learn more about you).
    • Required: 5+ years of event management agency or other third-party agency experience
    • Strong computer skills with hands-on knowledge of Google (Sheets, Docs, Gmail) and Microsoft Office (Word, Excel, PowerPoint and Outlook); experience with Viper, NetSuite and ClickUp beneficial but not required
    • Enjoy dealing with internal/external clients/customers (and people in general) in a professional and courteous manner
    • Strong organizational, budgeting and time management skills
    • Service-oriented and flexible; acute attention to detail
    • Leadership skills with steadfast resolve and personal integrity
    • Strong written, analytical and interpersonal communication skills
    • Ability to use critical thinking in problem solving
    • Must reside in Nashville, TN
    • Willingness and ability to travel domestically and internationally as requested

    Embodiment of our Core Values:

    • Powered by People: We build relationships to give meaning and richness to our lives and work.
    • Always Accountable: We do what we say we are going to do.
    • Innovate Until It's Great: We generate new ideas to create business value.
    • Be the Best: We get it right the first time.
    • Viviendo: We live full, bright lives in and out of work.

    PHYSICAL DEMANDS / WORK ENVIRONMENT:

    • Must be able to sit/stand for 8+ hours
    • Walking, bending, light lifting up to 25 lbs
    • Ability to work on-site and travel both domestically and internationally
    • Ability to work both from home and an office

    Salary commensurate with experience.

    BACKGROUND SCREENING NOTE:

    Candidates considered for this position will be required to undergo a background screening process. The screening process may include, but is not limited to, criminal history, credit check, driving history and verification of education and employment history. This process is conducted to ensure the safety and security of our events and to maintain the integrity of our team.

    We are an equal opportunity employer and welcome applicants from all backgrounds to apply.

  • Waste Recruiters

    Operations Manager

    4 weeks ago

    Waste Recruiters Nashville, United States

    Rapidly growing solid waste hauler has an immediate opening for a "hands-on" Operations Manager with experience running a residential hauling operation, servicing 50k-100k homes per week. The company offers a base salary of $75-100k, depending on experience. Relocation assistance ...

  • Coleman Worldwide Moving

    Operations Manager

    2 weeks ago

    Coleman Worldwide Moving Nashville, United States Full time

    The Operations Manager is responsible for overseeing the day-to-day operations functions of the facility to make sure all departments are organized, efficient, and effective in their daily tasks and responsibilities are achieved. Ensure that all jobs are covered, issues are handl ...

  • Gecko Hospitality

    Operations Manager

    3 weeks ago

    Gecko Hospitality Nashville, United States

    The Night Manager should have a passion for upping their game through ongoing training that provides pathways for career advancement while maintain a focus on guest service, food, and beverage. Responsibilities include for the Night Manager is front Operations Manager, Operations ...

  • Rocketship Public Schools

    Business Operations Manager

    2 weeks ago

    Rocketship Public Schools Nashville, United States Full time

    At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside e ...

  • Ryman Hospitality Properties, Inc.

    Manager Retail Operations

    2 weeks ago

    Ryman Hospitality Properties, Inc. Nashville, United States Full time

    Job Description · Assist retail division and stores within Opry Entertainment Group (OEG) in driving retail revenue and managing operational costs while adhering to operational standards and processes, including standard operating procedures, process improvement and training. Ke ...

  • Walgreens

    Pharmacy Operations Manager

    14 hours ago

    Walgreens Nashville, United States Full time

    Job Description · Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy te ...

  • Raising Cane's Chicken Fingers

    Operations Manager

    2 days ago

    Raising Cane's Chicken Fingers Nashville, United States

    **Operations Manager / AGM - New Restaurant Coming Soon** · Nashville, Tennessee · **BENEFITS & REWARDS** · **Benefits** · Medical · Pharmacy · Dental · Vision · Dependent Care Flexible Spending Account · Healthcare Flexible Spending Account · Pet Insurance · 401(k) Wi ...

  • Coleman Worldwide Moving

    Operations Manager

    4 days ago

    Coleman Worldwide Moving Nashville, United States

    The Operations Manager is responsible for overseeing the day-to-day operations functions of the facility to make sure all departments are organized, efficient, and effective in their daily tasks and responsibilities are achieved. Ensure that all jobs are covered, issues are handl ...

  • Gecko Hospitality

    Operations Manager

    1 week ago

    Gecko Hospitality Nashville, United States

    Job Description · Job DescriptionNight Operations Manager · Gastro Pub · Are you a Night Manager who will create an atmosphere within the restaurant that builds energy, enthusiasm, enjoyment and will generate excellent service and a positive environment? Were searching for a Nigh ...

  • gpac

    Operations Manager

    3 days ago

    gpac Nashville, United States

    Operations Manager: · Job Description: · With over 40 years in the transportation industry, we know how to deliver world class customer service It's no secret what is at the top of our priority list, our dedicated customers, amazing employees and the ability to provide a fun fi ...

  • Pool Company

    Operations Manager

    2 days ago

    Pool Company Nashville, United States Full time

    Location: SE Nashville, TN - 665, 1640 JP Hennessey Dr, La Vergne, Tennessee · Pay: $54,000 - $60,000 plus bonus opportunities, benefits, and so much more · Looking to work for the best in the industry? · Look no further than POOLCORP, the world's leading distributor of outdoo ...

  • PoolCorp

    Operations Manager

    3 hours ago

    PoolCorp Nashville, United States

    Location: SE Nashville, TN - 665, 1640 JP Hennessey Dr, La Vergne, Tennessee · Pay: $54,000 - $60,000 plus bonus opportunities, benefits, and so much more · Looking to work for the best in the industry? · Look no further than POOLCORP, the world's leading distributor of outdoo ...

  • Velocity Risk

    Operations Manager

    2 weeks ago

    Velocity Risk Nashville, United States

    Job Description · Job DescriptionBy innovating the connection of risk and capital, Velocity Risk delivers specialty property insurance in catastrophe prone communities. Embracing Nature's volatility and turning "problems" into potential, we are transforming old insurance practice ...

  • PoolCorp

    Operations Manager

    1 day ago

    PoolCorp Nashville, United States

    Location: SE Nashville, TN - 665, 1640 JP Hennessey Dr, La Vergne, Tennessee · Pay: $54,000 - $60,000 plus bonus opportunities, benefits, and so much more · Looking to work for the best in the industry? · Look no further than POOLCORP, the world's leading distributor of outdoo ...

  • The Buckle, Inc.

    Part-Time Operations Manager

    4 weeks ago

    The Buckle, Inc. Nashville, United States Part time

    Summary · The Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management. The Operat ...

  • Marriott International

    Assistant Event Operations Manager

    2 days ago

    Marriott International Nashville, United States Full time

    JOB SUMMARY · Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper ...

  • RePublic Schools

    Regional Operations Manager

    1 day ago

    RePublic Schools Nashville, United States

    Job Details · Job Location · CMO - Nashville, TN · Description · Who We Are · Serving more than 3,300 scholars in seven schools across two cities; Jackson, Mississippi and Nashville, Tennessee, RePublic Schools is the only school network solely dedicated to reimagining public ...

  • Burlington Coat Factory Corporation

    Operations Service Manager

    1 day ago

    Burlington Coat Factory Corporation Nashville, United States

    LOCATION 8141 Sawyer Brown Rd Nashville TN US 37221 · Overview · Are you a proven leader with a strong drive to succeed? · Do you work well in a process-driven environment where organization and efficiency are critical to success? · Are you an expert multitasker who would thrive ...

  • Avis Budget Group

    Operations Manager Trainee

    3 weeks ago

    Avis Budget Group Nashville, United States

    Here at Avis Budget Group we're more than just rentals—although over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our global ...

  • Harvey Nash

    Traffic Management Operator

    3 weeks ago

    Harvey Nash Nashville, United States

    Job Title: Transportation Technician 3 · Location: Nashville, TN (onsite) · Duration: 04 months contract, likely to extend · Pay Rate: $20-22/hour · Shift Availability: · 1st Shift: (Tue - Thurs) 5:00am - 2:30pm (Fri) 5:00am - 2:00pm · 2nd Shift: (Tues) 1:30pm - 10:30pm (Wed - F ...