- Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
- Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
- Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
-
Personal Banker
2 weeks ago
Peoples Security Bank & Trust Company Warrendale, PA, United States Full timeIf you are looking for a great place to work, and reach your potential, look to Peoples Security Bank & Trust. Our Senior Personal Bankers deliver an exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community; couns ...
-
Personal Banker Travel
6 days ago
Peoples Security Bank & Trust Company Warrendale, PA, United StatesPeoples Security Bank & Trust. · Senior Personal Bankers · deliver an exceptional experience to customers and prospects with a focus on meeting the financial needs of all areas of our community; counsel clients, providing needs-based financial solutions; and work as an active m ...
-
Senior Personal Banker
2 weeks ago
Peoples Security Bank & Trust Company Warrendale, United States: · If you are looking for a great place to work, and reach your potential, look to · Peoples Security Bank & Trust. · We continue to grow and are always looking for the right people to join our team. · #TeamPSBT · Our · Senior Personal Bankers · deliver an exceptional experience ...
-
Senior Personal Banker
2 weeks ago
Peoples Security Bank & Trust Company San Francisco, United States Permanent:If you are looking for a great place to work, and reach your potential, look toPeoples Security Bank & Trust.We continue to grow and are always looking for the right people to join our team. · Our Senior Personal Bankers deliver an exceptional experience to customers and prospe ...
-
Personal Banker
1 month ago
PNC Pittsburgh, United States Full timePosition Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our emp ...
-
Personal Banker II, Downtown
1 week ago
Dollar Bank Pittsburgh, United StatesJob Description · As a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checking, savings, ...
-
Personal Banker II, Murrysville
2 weeks ago
Dollar Bank Pittsburgh, United StatesAs a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. · Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. · You will engage in thoughtful interactions to ...
-
Personal Banker II, Murrysville
3 weeks ago
Dollar Bank, FSB Pittsburgh, United StatesAs a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checkin Personal Banker, Banker, Cust ...
-
Personal Banker II, Murrysville
2 weeks ago
Dollar Bank Monroeville, United StatesAs a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checking, savings, credit cards, loan ...
-
Front END Team Leader
1 week ago
Giant Eagle Bakerstown, United StatesFive BelowLockport, NY 14095posted yesterday runner Restaurant Team Member - Cashier Panera Bread Company Lockport, NY 14095 posted 05/06/2024 runner Logistics Manager Aurum Toronto, ON C6A posted yesterday runner POSTAL CLERK - $24.63 to $39.27 USA Labor Youngstown, NY 14174 ...
-
Private Client Banker
4 days ago
Key Bank Wexford, United StatesLocation: · 270 Market Lane - Wexford, Pennsylvania 15090 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Private Client Banker (PCB) is part of the Key Private Client Program and will focus on the ...
-
Licensed Relationship Manager in Development
1 week ago
Northwest Bank Bridgeville, United States Full timeAs part of the Branch Banking team, Personal Banker/ LRM in Development will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative approach while expanding the banking relationship. · The Personal B ...
-
Vice President, Client Service Manager I
5 days ago
BNY Mellon Pittsburgh, United States Full timeBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
-
First National Bank Pittsburgh, United StatesPrimary Office Location: One North Shore Center. Pittsburgh, Pennsylvania Join our team. Make a difference - for us and for your future. · Position Title: · Equipment Finance Commercial Segment Sales Manager · Business Unit: BCSI · Reports to: FNB Equipment Finance President · ...
-
First National Bank of Pennsylvania Pittsburgh, United StatesPrimary Office Location: · One North Shore Center. Pittsburgh, Pennsylvania Join our team. Make a difference - for us and for your future. · Position Title: Equipment Finance Commercial Segment Sales Manager · Business Unit:BCSI · Reports to:FNB Equipment Finance President · ...
-
Private Banker
1 week ago
First National Bank of Pennsylvania Pittsburgh, United StatesPrimary Office Location: · 300 East Lombard Street. Baltimore, Maryland Join our team. Make a difference - for us and for your future. · nPosition Title: Private Banker 2 · Business Unit: Private Banking · Reports To: Varies Based on Assignment · Position Overview: · This pos ...
-
Senior Director, Brand Marketing
2 weeks ago
Anywhere Real Estate Pittsburgh, United StatesReporting to Vice President, Head of MarketingWhat really matters to real estate consumers today? If you are a creative marketer eager to answer that question and deliver real tangible marketing strategies to make the most recognized brand in real estate continue to stand apart i ...
-
Pershing Wealth Solutions
1 week ago
BNY Mellon Pittsburgh, United StatesBring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...
-
Licensed Relationship Manager in Development
1 week ago
Northwest Bank Bridgeville, United StatesReference #: ac11176f-03e6-4db6-a07d-d6586b6a1668 Description · As part of the Branch Banking team, Personal Banker/ LRM in Development will have or acquire an in-depth knowledge of Northwest products and services to provide financial options to clients through a consultative app ...
-
Vice President, Client Service Manager I
3 days ago
BNY Mellon Pittsburgh, United StatesBring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or adm ...
Personal Banker - Gibsonia, United States - PNC Financial Services Group
Description
Job ProfilePosition Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a Personal Banker, engaging customers in sales conversations in order to identify appropriate financial solutions. This position, within PNC's Retail Branch Banking Network, is based in Gibsonia, PA at the Richland branch.
Job Description
Qualifications
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Competencies
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Education
No Degree
Certifications
No Required Certification(s)
Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.
*For more information, please click on the following links:
Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
