Customer Service Representative - Erlanger, United States - Habegger

Habegger Erlanger, United States

16 hours ago

Description

Customer Service Representative **Customer Service Representative**

Erlanger, KY **description**

The Habegger Corporation is currently seeking a Customer Service Representative that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person. The goal for this position is to provide our customers with a quality customer experience that will create long-term customer relationships.

The primary duties of a CSR include the following: interfacing with customers and maintaining customer relationships, processing and fulfilling customer orders, and creating impactful experiences for our customers.

Within Habegger, customer experience is top priority which requires Customer Service Representatives to have a great understanding of the customers needs and the ability to exceed their expectations. Furthermore, timeliness, promptness, and cleanliness for all aspects of the daily duties are required.

Key Requirements:

Unmatched customer experience skills

Strong computer skills

Positive attitude

Ability to interface with customers internally and externally

Safety and team oriented

Clean, organize, and maintain all equipment/products

Maintain a professional appearance

Excellent verbal communication skills

Want to grow within the company

Sense of urgency

Qualifications:

High School Diploma or GED required

HVAC industry experience preferred

Customer Service experience preferred

Experience communicating with customers via phone, and email

Experience problem solving to meet customer needs

Some heavy lifting is required

**benefits**

401k and profit sharing

Medical, dental, vision, life, and additional insurance plans available

Bonus opportunities

Growth opportunities

The Habegger Corporation is an Equal Opportunity Employer.

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