- Maintain and upgrade system software and hardware to ensure optimal performance and security.
- Conduct regular system backups and recovery procedures to prevent data loss.
- Monitor system performance and troubleshoot issues to minimize downtime and disruptions.
- Implement and enforce security protocols and procedures to protect company data and systems.
- Collaborate with IT team members and other departments to identify and address system-related needs and improvements.
- Writing, reviewing, and updating knowledge base articles.
- Enforce Team Members to follow knowledge base articles in troubleshooting processes.
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, but not always required.
- Relevant certifications such as CompTIA A+, Network+, or
- Basic understanding of computer hardware, software, and operating systems.
- Familiarity with troubleshooting techniques for hardware, software, and network issues.
- Proficiency in using common productivity software such as Microsoft Office or Google Workspace.
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP.
- Knowledge of operating systems like Windows, macOS, and Linux.
- Familiarity with virtualization technologies (e.g., VMware, Hyper-V, VirtualBox).
- Strong communication skills, both verbal and written.
- Ability to communicate technical information in a non-technical manner to users.
- Patience and empathy when dealing with end-users experiencing technical issues.
- Active listening skills to understand user problems and provide effective solutions.
- Ability to analyze and diagnose technical problems efficiently.
- Critical thinking skills to troubleshoot issues and find solutions independently.
- Strong attention to detail to identify and address root causes of problems.
- Willingness to work collaboratively with other team members.
- Ability to follow instructions and work under the guidance of senior technicians or team leads.
- Willingness to learn from others and contribute positively to team dynamics.
- Ability to quickly learn new technologies and tools as needed.
- Willingness to adapt to changes in technology and business requirements.
- Proactive attitude towards self-improvement and continuing education.
- Ability to prioritize tasks and manage time effectively to meet deadlines.
- Strong organizational skills to keep track of multiple tasks and projects simultaneously.
- US Work Authorization
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System Administrator - Austin, United States - Systemverse LLC
Description
Are you ready to join a cutting-edge tech team in the heart of Austin, TX? Systemverse is seeking a skilled System Administrator to be part of our innovative IT solutions company.
As a System Administrator, you will play a vital role in ensuring the smooth operation of our systems, contributing to our success in providing top-notch IT services to our clients.
Join us at Systemverse and be part of a team that values your skills and offers a competitive salary starting at $50,000.
Responsibilities
Qualifications
Educational Background:
Microsoft Certified:
Azure Fundamentals can be beneficial.
Technical Skills:
Customer Service Skills:
Problem-Solving Skills:
Teamwork and Collaboration:
Adaptability and Learning Agility:
Time Management and Organization:
System Administrator professionals in Austin
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Stephen Reynolds
Jack of all trades or at least trying to be