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Cape Coral

    Client Service Coordinator - Cape Coral, United States - Banfield

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    Description

    JOB OPPORTUNITY

    We are looking for a Client Service Coordinator to join our team. As a Client Service Coordinator, you will be responsible for ensuring the smooth flow of clients and pets in our hospital, maximizing the productivity of our veterinary medical team, and providing excellent customer service to both clients and their pets.

    RESPONSIBILITIES

    • Live and exemplify the core values of our company.
    • Actively attract new clients by promoting our services and managing client and pet flow to enhance customer care and team efficiency.
    • Maximize the number of pets attended to by our team to support our wellness plan clients.
    • Provide exceptional service by welcoming clients and pets, educating them about pet health, and promoting our services.
    • Educate clients about wellness plans, preventive care, and our services, and assist them with required documentation and pet information.
    • Assist clients with necessary instructions, information, prescriptions, retail products, and appointments.
    • Manage finances and perform necessary administrative tasks.
    • Fulfill other assigned job duties.

    HIRING QUALIFICATIONS

    COMPETENCIES

    Leadership

    • Customer Focus
    • Peer Relationships
    • Integrity & Trust
    • Action Oriented
    • Listening
    Functional
    • Preventive care and wellness plans


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